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The area was great very quiet to just relax. Very very clean and comfy. Check in was easy and the personnel
Was wonderful. Cleaning staff was amazing and very nice. Great place to stay.
Leonel
Stayed 2 nights in May 2024
Response from John-General Manager on May 27, 2024
Thank you for the review and kind words regarding your recent stay. We will happily share your comments with our amazing staff. We hope to welcome you back again very soon!
I loved everything. My room was very clean. I do think your gonna have to buy a tv for that room. It had a bad picture. Everythinfg else was perfect. Everyone was very nice. The private beach sunsets was breathtaking. I will definitely come again. Not too soon. I spent to much money on my last trip. Thankyou ❤️
Kerryann
Stayed 5 nights in May 2024
Response from John-General Manager on May 26, 2024
Thank you for the review. We apologize that you had issues with your tv, we will have our team look into it. We hope to welcome you back soon.
Liked the bay view docks with colorful wooden chairs and lounge chairs for watching the sunset and fishing. Good location, close to restaurants and shopping.
Helen
Stayed 4 nights in May 2024
Response from John-General Manager on May 26, 2024
We're so happy to hear that you enjoyed your stay with us. We hope to welcome you back very soon!
Although the property is old, it’s been refurbished. It’s so Bahama feeling which is exactly what we expected. The water area is beautiful. Sunset is amazing. Could have sat there all night! restaurant that was next to property was excellent.
Jody
Stayed 1 night in May 2024
Response from John-General Manager on May 23, 2024
We are so happy to hear that you enjoyed your stay and our "old Florida" vibe. We hope to welcome you back very soon!
We came to run the Key West 100 miles relay and we were less than 5 minutes away from the starting line. Right on the water
Front Desk Rosa was Amazing and Friendly and knowledgeable
Great place for a night or quiet weekend
Carole
Stayed 1 night in May 2024
Response from John-General Manager on May 19, 2024
Thank you so for the review and the kind words. We are so happy to hear that you enjoyed your stay with us and we hope to welcome you back again very soon. We definitely agree with you, Rosa is pretty amazing and we're lucky to have her as part of our incredible team.
Great Resort with Old Florida Charm! The Pelican Cottages were not fancy but were clean and well maintained. If you are looking for luxury, this is not the place for you. The staff was very friendly and helpful. The grounds are really pretty with a small beach and 2 docks. They offer free kayaks which was a great way to get out on the beautiful water and explore the area. There is snorkeling right from the beach too. Highly recommend this family friendly resort and would definitely stay again!
Jennifer
Stayed 2 nights in Apr 2024
Response from John-General Manager on Apr 30, 2024
Thank you so much for the great review! We are so happy to hear that you enjoyed your stay with us. We hope to welcome you back very soon!
Staff, parking, amenities, cleanliness, size, all very unwelcoming. The pictures shown was not the “resort” we arrived at. We learned a lesson, we now know where NOT to stay in Key Largo. We found some amazing resorts in the same area. The Seafarer a mile down the road, same thing we were looking for at Pelican, exact opposite in every other way. PERFECT
Mike
Stayed 1 night in Feb 2024
Response from John-General Manager on Apr 21, 2024
Good afternoon Mike,We are very sorry to hear that you did not enjoy your stay with us. We would be interested to hear what we could have done differently to improve on your visit. We wish you well on your future travels.Best regards,The Pelican Cottages
A very nice, quaint property. They have nice docks and a private beach. I have a few nice covered patios, and the entire property is beautifully landscaped.
Derrick
Stayed 1 night in Apr 2024
Response from John-General Manager on Apr 5, 2024
Thank you for the review. We hope to welcome you back very soon.
Beach access was about the only good thing. Otherwise pictures are deceiving. The room I rented was smaller than a jail cell. For way too much money.234$ to be exact shower was bigger then the room I don’t recommend staying there
Joseph
Stayed 1 night in Mar 2024
Response from John-General Manager on Mar 31, 2024
We feel that it is important to point out that you reserved the smallest, most affordable unit type that we offer. The maximum occupancy of that type of unit is 2 adults. However, you chose to arrive the property with 4 people and became upset when we did not allow you to put us over capacity.
The property was beautiful with it's own private beach and multiple docks. Our room was small, but nicely appointed and clean. We had a great location with walkability to numerous bars and restaurants as well as free parking for our vehicle. Sunset was spectacular everyday. We will definitely visit again!
nicki
Stayed 3 nights in Mar 2024
Response from John-General Manager on Mar 27, 2024
We are so happy to hear that you enjoyed your stay with us and we hope to welcome you back very soon.
We stayed here just for 1 night during a recent trip to Florida. It was very nice and it suited our needs perfectly.. we stayed in the cottage right on the beach area. Walked out the back door to a lovely little area with lounging and a BBQ pit. Restaurants were very close and the vibes were great. Would recommend.
Shirley
Stayed 1 night in Mar 2024
Response from John-General Manager on Mar 25, 2024
We're so happy to her that you enjoyed your stay with us. We hope to welcome you back very soon.
10/10 Excellent
Pam
Mar 16, 2024
Pam
Stayed 1 night in Mar 2024
Response from John-General Manager on Apr 5, 2024
Thank you for the rating. We hope to welcome you back very soon!
Very retro, quiet & staff is great! Only complaint was folks staying above us walked about seemingly all hours of the night. Free kayaks were great!! Eat at both Mrs. Mac's!!
Stephanie
Stayed 3 nights in Feb 2024
Response from John-General Manager on Mar 3, 2024
Thank you so much for staying with us. We hope to welcome you back very soon!
8/10 Good
Brett
Feb 29, 2024
Brett
Stayed 2 nights in Feb 2024
Response from John-General Manager on Mar 21, 2024
My wife and only stayed one night as a stopover for our vacation in the middle keys. But was really impressed with the property. The gulfside beach and docks were perfect for kids or grandkids. We will bring our boat next time make this our destination.
Jeff
Stayed 1 night in Feb 2024
Response from John-General Manager on Feb 29, 2024
We're so happy to hear that you enjoyed your stay with us. We hope to welcome you back very soon.
Absolutely awesome! Staff was amazing, room was perfect, and property was excellent.
Jan
Stayed 2 nights in Feb 2024
Response from John-General Manager on Feb 28, 2024
Thank you so much for the great review. We're so happy to hear that you enjoyed your stay with us. We will be sure to share your kind words with our amazing staff. We hope to welcome you back very soon!
Response from John-General Manager on Feb 23, 2024
Thank you so much for the review. We really appreciate it.
4/10 Poor
Pang
Travelled with family
Feb 21, 2024
Liked: Cleanliness
Disliked: Amenities
Very small rooms. We got a room for 2. Bed was small. Just bigger than a twin. No room for your luggage. No closet or drawers either. No furniture accept for the bed. Few outlets. Very loud AC. The office and all the stores close early so if you are out or forgot something you are out of luck. The door lock looked like it could easily be broken into. The property next door looked cleaner.
Pang
Stayed 3 nights in Feb 2024
Response from John-General Manager on Feb 23, 2024
You booked an economy (small) unit which is the smallest in our inventory. It has a full size bed and the most budget friendly option. The square footage of the unit is clearly stated on the Expedia website. Our office closes at 9:30 pm and our after hours contact information is posted by the office door.
6/10 Okay
Paul
Travelled with family
Feb 13, 2024
Liked: Cleanliness
The one day we had to enjoy the beach there, they had very large, noisy landscape equipment in use to trim palm trees. There was no acknowledgement from the staff of how disturbing this was.
Paul
Stayed 2 nights in Jan 2024
Response from John-General Manager on Feb 15, 2024
Thank you for the feedback regarding your recent stay. Unfortunately routine maintenance of our coconut palms is necessary to prevent them from turning into missiles and insure guest safety during a high wind event. We do hope to welcome you back and as always, thank you for choosing The Pelican.
What a beautiful oasis! Several spaces to relax, very well planned out. Comfy chairs abound! Loved the kayaks, easy to check out. Saw manatee while kayaking. Great restaurants within walking distance. Once you arrive you can lock the vehicle and just relax!
terri
Stayed 2 nights in Feb 2024
Response from John-General Manager on Feb 13, 2024
Thank you so much for the great review! We are very happy to hear that you enjoyed your stay with us and we hope to welcome you back very soon!
Great property in an old Florida resort style. Very clean and well kept cottage. Beautiful beach and sunsets. Highly recommend for those who don’t need a Marriott.
Philip
Stayed 2 nights in Feb 2024
Response from John-General Manager on Feb 13, 2024
Thank you so much for the review. We hope to welcome you back again very soon!
Traffic noise very loud. Room was very small and sheets were stained. I would not stay again. Very overpriced.
MaryLou
Stayed 1 night in Feb 2024
Response from John-General Manager on Feb 11, 2024
We are very sorry to hear that you did not enjoy your stay with us. While we do not have any control over the traffic noise, the square footage of each unit type that we offer is clearly stated on all reservation websites. We wish you well on your future travels.
10/10 Excellent
John
Travelled with family
Feb 9, 2024
Liked: Cleanliness, staff & service, room comfort
Great cottage for 5
The room is great. Therecare 5 of us. We are steps from the water. In no hurry to leave.here, sadly, just one night.
John
Stayed 1 night in Feb 2024
Response from John-General Manager on Feb 10, 2024
We're so happy to hear that you enjoyed your stay with us. We hope to welcome you back very soon!
10/10 Excellent
Maria
Travelled with group
Feb 4, 2024
Liked: Cleanliness, staff & service
Laid back get away.
Tranquil setting. Cozy cottages very relaxing surroundings.
Maria
Stayed 1 night in Feb 2024
Response from John-General Manager on Feb 5, 2024
We are so happy to hear that you were able to enjoy our relaxing "old Florida" vibe! We hope to welcome you back again very soon!