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Reviews of Marina Del Mar Resort and Marina

2.5 out of 5
Marina Del Mar Resort and Marina
527 Caribbean Drive, Key Largo, FL

Reviews

8.2

Very good

Rating 10 - Excellent. 556 out of 1155 reviews" "
Rating 8 - Good. 290 out of 1155 reviews" "
Rating 6 - Okay. 158 out of 1155 reviews" "
Rating 4 - Poor. 89 out of 1155 reviews" "
Rating 2 - Terrible. 62 out of 1155 reviews" "

8.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kenia

Liked: Cleanliness, staff & service, property conditions & facilities
Good property
Stayed 1 night in May 2024

10/10 Excellent

Melissa

Liked: Cleanliness
Stayed 5 nights in May 2024

10/10 Excellent

AMY

Liked: Cleanliness, staff & service, property conditions & facilities
Loved being right next to the water at breakfast! The continental breakfast was eaten outside next to the water.
Stayed 1 night in May 2024
Response from mwaldo on May 26, 2024
Dear Amy,Thank you for staying with us and taking the time to share your 5 Star Comment. We're delighted that you enjoyed our location adjacent to the water.We hope to have the opportunity to welcome you again in the near future.Sincerely,Miguel WaldoGeneral Manager

10/10 Excellent

Keith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fantastic place to stay, particularly if you want to enjoy the workings of a beautiful little marina. Watching the fishing, diving, sail, and other powerboats come and go is really enjoyable. Right next door is Skippers Dockside and the food was terrific. We thoroughly enjoyed our stay!
Stayed 4 nights in May 2024
Response from mwaldo on May 23, 2024
Dear Keith,Thank you for staying with us and taking the time to share your wonderful comments. We're delighted that you had a memorable experience and enjoyed our marina as well as the food at Skippers.We hope to have the opportunity to welcome you again in the near future.Sincerely,Miguel WaldoGeneral Manager

2/10 Terrible

steven

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel needs to be remodeled. Out dated. Shower barely drains. Mold in the shower. Kitchen cabinet doors falling apart. Definitely not recommending this place to anyone
Stayed 1 night in May 2024
Response from mwaldo on May 23, 2024
Dear Steven,Thank you for staying with us and taking the time to share your comments so we may rectify any issues you encountered.We invite you to visit us again in the future when all of our updates are completed.Sincerely,Miguel WaldoGeneral Manager

10/10 Excellent

suany

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly staff
Stayed 1 night in May 2024
Response from mwaldo on May 23, 2024
Dear Suany,Thank you for staying with us and taking the time to share your comment. We are delighted you had a memorable experience with our friendly staff.We hope to have the opportunity to welcome you again in the near future.Sincerely,Miguel WaldoGeneral Manager

10/10 Excellent

Lisa

Very nice
Stayed 1 night in May 2024
Response from mwaldo on May 16, 2024
Dear Lisa,Thank you for staying with us. We appreciate your 5 Star Rating.We hope to have the opportunity to welcome you again in the near future.Sincerely,Miguel WaldoGeneral Manager

8/10 Good

David

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from mwaldo on May 7, 2024
Dear David,Thank you for staying with us. We appreciate your feedback.We hope to have the opportunity to welcome you again in the near future.Sincerely,Miguel WaldoGeneral Manager

8/10 Good

Diane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view! Authentic Old keys feel! 2 restaurants that were within easy walking distance, pretty landscaping! Nice choices for breakfast!
Stayed 1 night in May 2024
Response from mwaldo on May 4, 2024
Dear Diane,Thank you for staying with us and taking the time to share your comments. We're delighted you had a memorable experience.We hope to have the opportunity to welcome you again in the near future.Sincerely,Miguel WaldoGeneral Manager

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from mwaldo on May 7, 2024
Dear Carolina,Thank you for staying with us. We appreciate your feedback. We hope to have the opportunity to welcome you again in the near future.Sincerely,Miguel WaldoGeneral Manager

2/10 Terrible

Yordanis

Disliked: Cleanliness, staff & service, property conditions & facilities
There is no privacy in the windows, the curtains do not cover everything and the noise penetrates, interrupting sleep.
Stayed 1 night in Apr 2024
Response from mwaldo on May 4, 2024
Dear Yordanis,Thank you for staying with us. We appreciate your feedback so we may rectify the issues you mention. We hope to have the opportunity to welcome you again in the future.Sincerely,Miguel WaldoGeneral Manager

6/10 Okay

Paul, Lehigh Acres

Disliked: Cleanliness, staff & service, property conditions & facilities
The property is just OLD, really beat, and there's only so much you can do with it. That being said, the prices are OK and the area is great and very convenient for things to do.
Stayed 2 nights in Apr 2024
Response from mwaldo on May 7, 2024
Dear Paul,Thank you for staying with us and taking the time to share your comments. We hope to have the opportunity to welcome you again in the near future.Sincerely,Miguel WaldoGeneral Manager

6/10 Okay

Lisa

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The staff were very nice and helpful answering many questions about the area. The facility was clean but there were many things in the room that were broken. We also had to plug in the light and clock on the night stand. The blind on the windows would not go all the way down to the windowsill. The shelf in the bathroom was broken. The doors to the closets were difficult to open and close or they were broken.
Stayed 2 nights in Apr 2024

10/10 Excellent

arlene, ledgewood

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kayaks and bikes to use while there , can fish from the canal next to our room
Stayed 1 night in Apr 2024
Response from mwaldo on May 2, 2024
Dear Arlene,Thank you for staying with us and taking the time to share your comments. We hope to have the opportunity to welcome you again in the near future.Sincerely,Marina Del Mar

10/10 Excellent

Walter

Travelled with group
Great location. Food at on-site restaurant and next door was great. Customer service was good. Bed was comfortable. Convenient to all of the upper Keys. My third stay there. I will be back again!
Stayed 4 nights in Apr 2024
Response from mwaldo on May 1, 2024
Dear Walter,Thank you for staying with us and taking the time to share your comments. We're delighted you had a memorable experience.We hope to see you back soon for your 4th visit.Sincerely,Miguel WaldoGeneral Manager

6/10 Okay

John

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The grounds were well landscaped and fairly large pool. Nice being on the water. Property itself is a bit outdated.
Stayed 6 nights in Apr 2024
Response from mwaldo on May 1, 2024
Dear John,Thank you for staying with us. We appreciate your feedback.We hope to have the opportunity to welcome you again.Sincerely,Miguel WaldoGeneral Manager

10/10 Excellent

Debra

Travelled with family
The employees at the hotel and restaurant were very friendly. Great service
Stayed 1 night in Apr 2024
Response from mwaldo on May 2, 2024
Dear Debra,Thank you for staying with us and taking the time to recognize the hospitality provided by the team.We hope to have the opportunity to welcome you again in the near future.Sincerely,Miguel WaldoGeneral Manager

8/10 Good

Erich

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location offering affordable rates in a highly desirable area to travel. The property was really nice with great food options. I stayed 3 nights with my wife and we enjoyed it. The rooms could use some updating but everything worked and considering the rate compared to other area hotels, I would stay here again.
Stayed 3 nights in Apr 2024
Response from mwaldo on May 4, 2024
Dear Erich,Thank you for staying with us. We appreciate your comments and are delighted that you and your wife had a memorable experience. We hope to have the opportunity to welcome you again in the future.Sincerely,Miguel WaldoGeneral Manager

6/10 Okay

Joseph

Liked: Cleanliness, property conditions & facilities
Location was perfect for our trip. Room big, bed and pillows comfy. Pool is a good size. Breakfast was disappointing. The biggest issue No WiFi anywhere on site, not even in reception. Had to go to either bar and use their WiFi.
Stayed 2 nights in Apr 2024
Response from mwaldo on May 7, 2024
Dear Joseph,Thank you for staying with us. We appreciate your feedback. We are working on improving our WIFI.We hope to have the opportunity to welcome you again in the future.Sincerely,Miguel WaldoGeneral Manager

10/10 Excellent

wilmer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice view, the restaurant skippers is great, very quiet
Stayed 1 night in Apr 2024
Response from mwaldo on May 1, 2024
Dear Wilmer,Thank you for staying with and taking the time to share your comments. We're happy you enjoyed the view and the restaurant.We hope to have the opportunity to welcome you again in the near future.Sincerely,Miguel WaldoGeneral Manager

10/10 Excellent

Linda

Stayed 3 nights in Jan 2024
Response from mwaldo on May 16, 2024
Dear Linda,Thank you for staying with us. We appreciate your 5 Star Rating.We hope to have the opportunity to welcome you again in the near future.Sincerely,Miguel WaldoGeneral Manager

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Pool sharky’s restaurant staff Miquel at the desk was especially helpful. But all staff was great as usual
Stayed 4 nights in Apr 2024
Response from mwaldo on Apr 25, 2024
Dear Linda,Thank you for staying with us and taking the time to share your wonderful 5 Star Comments. We appreciate your loyalty and hope to have the opportunity to welcome you again soon.Sincerely,Miguel WaldoGeneral Manager

10/10 Excellent

Christopher, Cannock

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location
Stayed 5 nights in Apr 2024
Response from mwaldo on Apr 25, 2024
Dear Christopher,Thank you for staying with us and taking the time to share your comment. We completely agree, the location is excellent.We hope to have the opportunity to welcome you again in the near future.Sincerely,Miguel WaldoGeneral Manager

8/10 Good

Paul

Stayed 2 nights in Apr 2024
Response from mwaldo on May 15, 2024
Dear Paul,Thank you for staying with us. We appreciate your feedback. We hope to have the opportunity to welcome you again in the future.Sincerely,Miguel WaldoGeneral Manager

4/10 Poor

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The property is older and needs some maintenance like tile grout, painting, working doors and window shades but has its charm. Well located, marine frontage, tiki bar and great pool area. My dissatisfaction comes from an event when a homeless person was outside my room after hours raising a commotion. I called the front desk, after hours # and security and no assistance or follow through. I had property stolen and reported it to management and no response. Other paying guest also had issue with this person and also had no response from management. After four wonderful days and no issues, I was left feeling unsafe, uneasy and violated. Never got my property back and management never acknowledged by 6 messages I left about the matter.
Stayed 3 nights in Apr 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2024
Response from mwaldo on Apr 25, 2024
Dear Jason,Thank you for staying with us. We appreciate your 5 Star Rating.We hope to have the opportunity to welcome you again in the near future.Sincerely,Miguel WaldoGeneral Manager

8/10 Good

IDALMY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from mwaldo on May 1, 2024
Dear Idalmy,Thank you for staying with us. We appreciate your feedback.We hope to have the opportunity to welcome you again in the near future.Sincerely,Miguel WaldoGeneral Manager

6/10 Okay

kelvin

Liked: Staff & service
Disliked: Property conditions & facilities
the room conditions are very old
Stayed 2 nights in Apr 2024
Response from mwaldo on Apr 23, 2024
Dear Kelvin,Thank you for staying with us. We appreciate your feedback so we may improve on the amenities and service we provide to our guests.We hope to have the opportunity to welcome you again in the near future.Sincerely,Miguel WaldoGeneral Manager

2/10 Terrible

Eleanor, Jackson

Disliked: Cleanliness, property conditions & facilities
The first thing I noticed was the smell when I open the door of the unit. Overwhelming smell of some sort of cleaner. Unfortunately, I couldn’t open the doors and windows because there were holes in the screens and a homeless person roaming around on the balconies with a cart. I was greeted by a roach in the bathtub, you know, one of the small ones to let you know there’s a whole family nearby. The refrigerator and ceiling fan both made very loud noises, I had to unplug the refrigerator in the middle of the night. Smell was so overpowering that my eyes were swollen when I woke up the next morning. The louvered doors to the closets were covered with dust. The bathtub and Shower unit has clearly not been updated since the place was built. Mildew in the cracks and seams. Do not recommend…
Stayed 1 night in Apr 2024

10/10 Excellent

Joan

Travelled with group
Liked: Cleanliness, staff & service, amenities
Beautiful venue Great restaurant - menu choices, attentive staff ,good food Quiet area
Stayed 1 night in Apr 2024
Response from mwaldo on Apr 23, 2024
Dear Joan,Thank you for staying with us. We appreciate your wonderful comments and are delighted you had a memorable experience.We hope to have the opportunity to welcome you again in the near future.Sincerely,Miguel WaldoGeneral Manager

10/10 Excellent

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was perfect with beautiful views! There is plenty to do around the hotel too! We loved Sharkeys’s bar and sitting on the waterfront!
Stayed 6 nights in Apr 2024
Response from mwaldo on Apr 19, 2024
Dear Nicole,Thank you for staying with us and taking the time to share your 5 Star Comments. We're delighted you enjoyed the views and amenities.We hope to have the opportunity to welcome you again in the near future.Sincerely,Miguel WaldoGeneral Manager

10/10 Excellent

Antonio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this place !! Very charming location near beautiful yachts and Skippers Restaurant is maybe 50' away located on the pier as well with a beautiful look down the canal !! Romantic to say the least !!! And to the east end of the property is another restaurant with live entertainment as well . Comfortable beds , very clean , unique beautiful setting and the breakfast sandwich in the morning is off the charts great !!!! 😋 We will be back for sure !!!!
Stayed 1 night in Apr 2024
Response from mwaldo on Apr 26, 2024
Dear Antonio,Thank you for staying with us and taking the time to share your comments. We're delighted you had a memorable experience and enjoyed the breakfast sandwiches.We hope to have the opportunity to welcome you again in the near future.Sincerely,Miguel WaldoGeneral Manager

10/10 Excellent

Karl, Seguin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had to park at the next building because there was not sufficient parking at our building. The staff did not speak clear English and were hard to understand. There was a restaurant with live music on the property and you had a choice of three pools to enjoy with a full breakfast at an adjoining hotel for a fee. The property and the room were clean and the room was comfortable.
Stayed 1 night in Apr 2024
Response from mwaldo on Apr 19, 2024
Dear Karl,Thank you for staying with us and taking the time to share your comments. We're happy you enjoyed the cleanliness and comfort of your room.We hope to have the opportunity to welcome you again in the near future.Sincerely,Miguel WaldoGeneral Manager

10/10 Excellent

Hector

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing rooms with a beautiful sunrise , boat rental are at your disposals and in the best local town in my opinion. Would move in if I could.
Stayed 1 night in Apr 2024
Response from mwaldo on Apr 25, 2024
Dear Hector,Thank you for staying with us and taking the time to share your wonderful 5 Star Comments. We're delighted you enjoyed your room and the views.We hope to have the opportunity to welcome you again in the near future.Sincerely,Miguel WaldoGeneral Manager

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from mwaldo on Apr 19, 2024
Dear Richard,Thank you for staying with us. We appreciate your feed back. We hope to have the opportunity to welcome you again in the near future.Sincerely,Miguel WaldoGeneral Manager

10/10 Excellent

deborah

Wonderful view of the canal, enjoyed watching the boats
Stayed 2 nights in Apr 2024
Response from mwaldo on Apr 17, 2024
Dear Deborah,Thank you for staying with us and taking the time to share your comments.We hope to have the opportunity to welcome you again in the future.Sincerely,Miguel WaldoGeneral Manager

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed just one night but thought it was a wonderful choice
Stayed 1 night in Apr 2024
Response from mwaldo on Apr 17, 2024
Dear Susan,Thank you for staying with us. We appreciate your wonderful comment.We hope to have the opportunity to welcome you again in the future.Sincerely,Miguel WaldoGeneral Manager

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great location, hotel is dated but comfortable
Stayed 2 nights in Apr 2024
Response from mwaldo on Apr 17, 2024
Dear Richard,Thank you for staying with us. We appreciate you taking the time to share your 5 Star Review.We hope to have the opportunity to welcome you again in the near future.Sincerely,Miguel WaldoGeneral Manager

10/10 Excellent

Camilo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is awesome!
Stayed 1 night in Apr 2024
Response from mwaldo on Apr 17, 2024
Dear Camilo,Thank you for staying with us. We are delighted you had an Awesome Experience.We hope to have the opportunity to welcome you again in the near future.Sincerely,Miguel WaldoGeneral Manager

6/10 Okay

Alondra

Travelled with partner
Liked: Amenities
Disliked: Property conditions & facilities
It has very good amenities, Parking is included, you can go the pool at the hotels close by witch is very nice the front desk ladies were very nice and helpful… However there is not curtains to cover the sun so I was waking up right when the sun was coming up and every morning there was someone picking up the garbage not in a quite way I could hear everything since 7 am just smashing the bags in a golf car, the room they gave us was okay , I do think they should remodel them Just so they look a little newer. It was not very clean.
Stayed 6 nights in Apr 2024
Response from mwaldo on Apr 11, 2024
Dear Alondra,Thank you for staying with us and taking the time to share your comments. I'm happy you enjoyed the amenities, the pool, the front desk ladies and the free parking. I apologize for the issues you encountered.We hope to have the opportunity to welcome you again in the near future.Sincerely,Miguel WaldoGeneral Manager

10/10 Excellent

Artem

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only problem I had was the lack of beach access. Everything else was very good.
Stayed 4 nights in Apr 2024
Response from mwaldo on Apr 11, 2024
Dear Artem,Thank you for staying with us and taking the time to share your comments. We hope to have the opportunity to welcome you again in the near future.Sincerely,Miguel WaldoGeneral ManagerMarina Del Mar

8/10 Good

Gregory

Stayed 1 night in Apr 2024
Response from mwaldo on May 1, 2024
Dear Greogory,Thank you for staying with us. We appreciate your feedback.We hope to see you again soon.Sincerely,Miguel WaldoGeneral Manager

8/10 Good

Vince

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The staff were very helpful with a couple of issues in the room. Resolved quickly. Dated but clean. They are obviously in the middle of updating
Stayed 2 nights in Apr 2024
Response from mwaldo on Apr 9, 2024
Dear Vince,Thank you for staying with us and taking the time to share your comments. I'm glad the staff was able to assist you with the issues you encountered. We hope to have the opportunity to welcome you back in the near future.Sincerely,Miguel WaldoGeneral ManagerMarina Del Mar

8/10 Good

Penny A

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a nice place to stay.
Stayed 8 nights in Mar 2024
Response from mwaldo on Apr 9, 2024
Dear Penny,Thank you for staying with us and taking the time to share your comment. We're delighted you had a positive experience.We hope to have the opportunity to welcome you again in the near future.Sincerely,Miguel WaldoGeneral Manager

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always stay here..amazing
Stayed 5 nights in Apr 2024
Response from mwaldo on Apr 11, 2024
Dear Brian,Thank you for staying with us and your continued loyalty.We hope to have the opportunity to welcome you back soon.Sincerely,Miguel WaldoGeneral Manager

10/10 Excellent

Eugene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from mwaldo on Apr 10, 2024
Dear Eugene,Thank you for staying with us and taking the time to give us a 5 Star Rating.We hope to have the opportunity to welcome you again in the near future.Sincerely,Miguel WaldoGeneral ManagerMarina Del Mar

10/10 Excellent

Kathryn

Stayed 1 night in Apr 2024
Response from mwaldo on Apr 25, 2024
Dear Kathryn,Thank you for staying with us and taking the time to give us a 5 Star Rating.We hope to have the opportunity to welcome you again in the near future.Sincerely,Miguel WaldoGeneral Manager

6/10 Okay

pamela

Travelled with partner
Disliked: Amenities
Was ok Would not have been able to get around if we didn’t have a car
Stayed 7 nights in Mar 2024
Response from mwaldo on Apr 11, 2024
Dear Pamela,Thank you for staying with us. We appreciate your feedback. We hope to have the opportunity to welcome you again in the future.Sincerely,Miguel WaldoGeneral Manager

8/10 Good

Megan

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We enjoyed our stay at the Marina Del Mar Resort, it is a little older, but that really didn't matter to us. We enjoyed the Marina, it's beautiful along with the outdoor space with the pools and bar. It also was very family oriented there, and overall we would come back again. We did wish there was a second elevator for the other side of the resort, and the parking was okay. Theres a huge parking lot, but it is a little bit of a walk if you have bags and stuff. Other than that it was a beautiful place to stay.
Stayed 6 nights in Mar 2024
Response from mwaldo on Apr 18, 2024
Dear Megan,Thank you for staying with us and taking the time to share your wonderful comments. We're delighted you had a memorable experience.We hope to have the opportunity to welcome you again in the future.Sincerely,Miguel WaldoGeneral Manager

10/10 Excellent

Fe, Lake Villa

Stayed 4 nights in Mar 2024
Response from mwaldo on Apr 10, 2024
Dear Fe,Thank you for staying with us. We appreciate your 5 Star Rating. We hope to have the opportunity to welcome you again in the near future.Sincerely,Miguel WaldoGeneral Manager