Decentralized Administration of Epirus and Western Macedonia Waterpark Vacations

Beautiful historic villa in a great location. Wonderful rooms, service, garden breakfast.

Thoroughly enjoyable stay. Warm welcome. Hotel staff very helpful and friendly. Rooms clean and comfortable. Pool side bar and food service very good.

I am so thankful to the kindness of Viola and Karmela at the front desk. Their customer service and care of us was excellent. I cannot say enough how wonderful they were, checking in , making sure we were ok, going above and beyond. They are a wonderful presentation of this Hotel. The Hotel is lucky to have these two women. Just wonderful. The hotel too was wonderful. Dont hesitate to book

Overall the property not to the standard that we had hoped for. The property seems to be run on a very tight budget which makes it seem as though the owners / managers are 'penny pinching'. The room towels appear old and mostly pretty thin - some delivered unclean. You have to pay to use the room safe, or to have pool towels, or a take out breakfast. The commercial toaster is not plugged in - the wires are just twisted and taped together to a hole in the wall. A cabinet and crockery are stacked in front of a fire hose box, broken and uneven paths in some areas, the room TV (1980's small screen) had 1 x English speaking channel. No toiletries provided unless specifically requested at reception, then very cheap watered down shampoo was provided. The property could be much better if investment was made.

I can’t recommend this hotel highly enough. Every member of staff was warm, friendly, and went out of their way to make our stay as enjoyable as possible. The hotel itself is immaculate; modern, stylish, and incredibly comfortable. Taso, the owner, was exceptionally helpful and knowledgeable throughout. A big thank you to the whole team — we’ll definitely be back!

Not sure how this hotel is so highly rated. We could not get a reservation for their x2 restaurants - there was ZERO comms about booking a table in advance. When checking in there was still zero comms about booking a table (we overheard a lot of people by the pool who were not happy about the same situation). When I asked guest relations about it they were aware it’s a problem when you book via a third party - however they seemed very unfazed by this. They were bit apologetic, especially given we were only there for 3 nights. Another issue which is a shame is the sunbed hogging! I have never stayed anywhere where all the sunbeds have towels on them before 8am. People don’t show up til hours later, simply put towels down to save them! The staff should help with this. The main restaurant (called Canteen) has zero atmosphere. It’s exactly the same vibe as breakfast. It’s such a shame! Too bright and school dinner like. Zero table service for drinks. Other small problems we faced - cant order an iced coffee with your breakfast, no fresh pool towels before 10am, single beds pushed together for our double room, flies in the food, watery juice at breakfast. Wouldn’t stay again.

If you are after a quiet and relaxing stay then this is the place. Some staff could have been happier.

Our stay was great, most of the staff where excellent but a couple let the overall service down

We loved the hotel and the staff.