Temecula Valley Wine Country Waterpark Vacations

Wonderful staff. Beautiful grounds.

Everything was excellent as advertised.

Overall, had a good stay. The location of the property made is extremely convenient getting around Gaslamp. Property was clean and the staff were great. There were a couple of issues that prevented me giving them 5 stars that I’ll elaborate on. 1) When I called the main the desk to get some additional towels delivered, I was put on hold for quite some time, probably a good 30 minutes. Not sure if they were short staffed or just forgotten about but those things leave a sour taste when it comes to hospitality. Eventually, we just tracked down a maid and grabbed towels from them. 2) We were given a ADA room, which was probably the only room they had available at the time we checked in (1:45PM). It wasn’t a bad thing but the bench inside the tub made it very inconvenient to shower since it took up nearly 1/2 the tub. Other than those things, I would probably stay here again and get a regular room.

the cabana porch could have been cleaned a bit better - also lots of dust under the chairs that needed to be cleaner the room overall was clean but maybe a mop down every guest to leave

The property was clean but la cking in some areas. Hotel clerk, on arrival, was not clear with directions within the hotel which left us exasperated while trying to find our room. Some cosmetic updating is needed in and around the hotel. Housekeeping only comes in every 3 days. Due to this, we had to empty our own garbages. When they did come in, they forgot to refill the stationery shampoo and we ran out the day before we left. Luckily, I had my own back-up. They did give us plenty of towels and offer chairs and umbrellas, as an amenity, for the beach.

Everything was excellent as advertised.

We spent 3 days here at this wonderful hotel. Amazing experience and we will be returning most definitely!

Beautiful and family friendly

Close to Petco Park, clean, and very friendly and helpful staff.

Everything was excellent as advertised.

The hotel room was extremely comfortable and the facilities and pool very good. We had two issues:- One of the female receptionists was abrupt verging on rude and un accommodating. The remainder were excellent. Secondly on the morning of our departure there was no hot water in our shower. Eventually the cold water turned lukewarm after 10 or so minutes. Regards Chris Brooks

Very nice and relaxing hotel. In a great location, clean and very friendly. Will definitely stay again!

Conveniently located. Spacious room. Best quality and pricing combination in Imperial Beach.

Loved the pool options