The South Waterpark Vacations

Had a wonderful stay - the unit we were in was perfect for us. Pools were all very nice and the staff was great.

Absolutely best resort in Disney area Service exceptional

The check in staff cannot be bothered. They were hanging out chatting while one employee helped a line full of people. When checking in they forgot to put our card in for incidentals as well as parking. This made parking a nightmare our first evening and next morning. They fixed it later after playing phone tag. They had had an attitude about it. The facilities are nice. The rooms are just okay, but any interactions with staff we had were condescending. The place is nice but their people make you regret speaking with them or bothering to ask a question. I won’t go back. This place also added a lot of fees that I thought Expedia did were included. I travel frequently and I’d skip this place.

Water Park is great. Rooms are a bit dated but good for the price.

The resort had lots to offer and was overall a nice stay. The villa needed a bit of repair and needed to be cleaned better in certain areas. Not enough toilet paper in the bathrooms, had to go to front office to get some more. The cost of the activities was a bit high (bingo for $5 a card) and there was an issue with the shuttle to Epcot. It was late both for pick up to get there and upon return we waited over 30 mins and eventually another shuttle driver took us to our resort but it wasn’t his run. The pool was great and having the small convenience store in the lobby was very handy.

Absolutely best resort in Disney area Service exceptional