Dyfed Waterpark Vacations

The Bryn has a lovely golf course and views from the bedrooms are lovely and with a balcony. The double room we had was clean and definatly big enough for our needs. I is a bit dark and oldy worldy but has tea and coffee facilities so overall the room is great. What is not great however are the mattresses, the bed was so hard you have got to love sleeping on the floor to get a night sleep on that bed, my husband is not as fussy as me but even he couldn't sleep so on that negative we unfortunately will not be staying there again. This was our second stay so we tried 2 different rooms but all the same. A very big positive was the evening meal in the restaurant, my goodness our meal was delicious and i couldn't fault it at all. Very tasty and plenty of it. I would 100% recommend the restaurant.

Expected more - we paid premium rates for this hotel during the Cardiff Half Marathon, with a suite room. Unfortunately, it was not as good as it could have been. The staff as much as pleasant, were clearly restricted by rules that really did not give a great customer service experience. . We only had one robe instead of two and that had what looked like a blood stain finger print on it. . The carpet had not been hoovered well. . The card keys are overly sensitive to phones and bank cards, so that was also a frustration. The staff were helpful in sorting all these things, but really shouldn't have been an issue in the first place, when paying over £380 per night - total time used 3pm - 8.30am. To really cause the final disappointment, they wouldn't allow us to have a late check- out, that we were willing to pay for even though we are aware they were not going to be close to fully booked. Additionally, they wouldn't allow us to leave our car in the car park, that would have been moved by the next check in time of others; they stated the Manager had requested no one can park after check out. So actually, you don't get a chance to visit the city without worrying about moving your car, even when paying extortionate rates.

Good hotel with car park for business trips.

It was OK, the facility needs better maintenance and there was a strange smell in the corridor.

Amazing views from my room. Very clean room and other general areas. Staff friendly And welcoming. Nice restaurant on site.