Hawkesbury Valley Waterpark Vacations

Location was really good for Darling Harbour and an easy walk also into the city. Staff were friendly. We had chosen to stay in the “Penthouse” which was anything but. First we received an email to advise they would give it to us “less for cash”?? When we got into the room, we were immediately disappointed (for a Penthouse). Really old decor, water goes everywhere in the bathroom (no screens etc), beds not made on housekeeping, no plug for the sink, filthy windows (little balcony so no excuse for not being able to reach). In fairness, we did get an email AFTER we left to say they are new owners and are aware they need to make improvements…. If they do what they say, things would be much better.

Nice walk around the hotel, lots to see

Great location. Spacious, clean room with a beautiful view. Everything within walking distance. Plenty of food options around. The beach is right across the street

Lovely hotel on the beach at Manly. Nice rooms and excellent breakfast

It’s ok and convenient.

Nice walk around the hotel, lots to see

Quiet and convenient.

This is a beautiful building in a very old part of town (no elevator) some minor issues one inch step into bathroom. Once you stub your toe a few times you remember to step up on entry. Shelving in bathroom loose and sloped, shelving and fixtures in shower stall are fine.

Location was really good for Darling Harbour and an easy walk also into the city. Staff were friendly. We had chosen to stay in the “Penthouse” which was anything but. First we received an email to advise they would give it to us “less for cash”?? When we got into the room, we were immediately disappointed (for a Penthouse). Really old decor, water goes everywhere in the bathroom (no screens etc), beds not made on housekeeping, no plug for the sink, filthy windows (little balcony so no excuse for not being able to reach). In fairness, we did get an email AFTER we left to say they are new owners and are aware they need to make improvements…. If they do what they say, things would be much better.

Nice walk around the hotel, lots to see

Great location. Spacious, clean room with a beautiful view. Everything within walking distance. Plenty of food options around. The beach is right across the street

Quiet and convenient.

In a good area can walk to most places if not public transport is near by staff were very helpful & friendly Room was clean & bed were very comfortable

Good location in The Rocks, but overpriced. No option to amend room to walk in shower when required as they say they don’t have any (website says different), no VIP room upgrade offered (not even any acknowledgment) and was unable to use the $25 food & beverage credit (which I had to ask about) as their bar does not open on Sunday or Mondays. I could’ve used it for breakfast, but that doesn’t start until 7am by which time I had left. Very disappointed that the $$$ does not match the quality or service it should.