Pigeon Island Waterpark Vacations

We were greeted with welcome drinks(mimosas) on arrival. The front desk staff (Celus) was amazing! sharing very helpful tips and insights for tours and activities. the firefly studio views was just breathtaking! the other front desk staff ( Quana) was also very friendly and helpful and with a special request for a surprise setup in our room.

We had a great stay at Ladera! The view is everything you can imagine and more. The staff was so respectful, kind and on top of everything you need. We didn’t wait more than 5-10 minutes when we called for anything. There were some small complaints but Yvette and her staff went above and beyond to ensure they were resolved… even upgraded our room! The resort tries their best to manage bugs by spraying nightly and as needed but of course, you are in nature so be aware bugs are still in abundance but only at night time. The hotel set us up with any excursions we wanted to do and the food at Dasheene was amazing. Overall, it was a great stay & would definitely recommend.

The resort is somewhat dated. The staff ate not as welcoming after arrival. Room service, if there is any good left, takes at least 1 hr. If you do not like cats, this isn't the resort for you. We did enjoy our excursion on the Timeless 2 speed boat.

We had a great stay at Ladera! The view is everything you can imagine and more. The staff was so respectful, kind and on top of everything you need. We didn’t wait more than 5-10 minutes when we called for anything. There were some small complaints but Yvette and her staff went above and beyond to ensure they were resolved… even upgraded our room! The resort tries their best to manage bugs by spraying nightly and as needed but of course, you are in nature so be aware bugs are still in abundance but only at night time. The hotel set us up with any excursions we wanted to do and the food at Dasheene was amazing. Overall, it was a great stay & would definitely recommend.

If you’re considering whether to go or not, we would recommend you go. We loved our stay here because the food was so good and the staff were exceedingly kind and generous. The resort is absolutely stunning and we received a complimentary upgrade to our room which was amazing. In terms of negatives, I will say that the bugs on the resort can be a lot, but it really depends on the person (I only got one to two bug bites but my wife got more than 20). The bug spray did seem to work when we put it on, but we didn’t always have it on us. Additionally, we went in late August when the resort was probably only at about 30% capacity, which added to the calm and open feel of the resort, so take that into consideration for the review. We also took the helicopter tour to get to the resort rather than the car ride, which was definitely worth it (and the helicopter ride was way smoother than expected). There were lots of activities to take part in, which the front desk sets up for you no problem, so we felt very taken care of. The beach was great and the restaurants were delicious, but again I’ll add that the resort was mostly empty when we were there. The weather did forecast rain everyday, but that was because we got hit with a ~5 minute rain storm each morning then it passed. It only actually rained for one of the days we were there. Overall, we loved our stay and would definitely go back!