Baie-James Waterpark Vacations

I was told by the property that I will receive a refund for my one night stay. I blank of wood fell from the top of the TV and hit me in the head. It has been 3 days and I’ve not received a refund.

Bottom line -- Parker Palm Springs is a boutique resort with many attractive aspects -- room quality/comfort, restaurant quality, lovely grounds, and very pleasant staff. However for $2k/night, it falls way short. Parking/valet is poorly designed (constantly jammed up and car wait time is 10+ min), bathroom infrastructure is terrible, water runs hot and cold with no warning, TVs are not smart TVs so even though we were there, as many other guests were, for the Indian Wells Tournament, we couldn't watch the matches at the hotel, gym is woefully inadequate and small, and pool staff are poorly trained. Our food order took 40 min while other guests who ordered their food after us got served. We cancelled the order but the bill read "comped" food, how deceptive! Really wanted to like this place but won't be staying here again.

Service was wonderful. Not desire unfulfilled.

My stay was great. I rooms are a decent size. The staff was pleasant, although they tried to downgrade my room by offering me $100 drink voucher. I declined it cause I specifically upgraded to a strip view. And the 100 dollar drink voucher didn’t compare, especially when you can get free drinks when playing. Pool was great. I love that they have a restaurant you can order food from while chilling. Casino section was a tad small, but that was ok, as I don’t really gamble much. Overall my experience was enjoyable. Would I stay again???? Yeah, I would.

Bottom line -- Parker Palm Springs is a boutique resort with many attractive aspects -- room quality/comfort, restaurant quality, lovely grounds, and very pleasant staff. However for $2k/night, it falls way short. Parking/valet is poorly designed (constantly jammed up and car wait time is 10+ min), bathroom infrastructure is terrible, water runs hot and cold with no warning, TVs are not smart TVs so even though we were there, as many other guests were, for the Indian Wells Tournament, we couldn't watch the matches at the hotel, gym is woefully inadequate and small, and pool staff are poorly trained. Our food order took 40 min while other guests who ordered their food after us got served. We cancelled the order but the bill read "comped" food, how deceptive! Really wanted to like this place but won't be staying here again.

Service was wonderful. Not desire unfulfilled.

I was told by the property that I will receive a refund for my one night stay. I blank of wood fell from the top of the TV and hit me in the head. It has been 3 days and I’ve not received a refund.

Fantastic staycation! The spa was awesome and experience overall was solid. Would definitely stay here again!

Staff was awesome and helpful

Clean room w/ a shower.

Room was clean and great location beside the beach. Room had kitchette and big fridge, microwave etc. so was great. It was dated and internet didn't work in our room but worked well in the lobby. Great value for money :) happy with it.

Property was nice, staff were great. Parking was kinda limited as there is a restaurant connected to the hotel. Our shower could have been cleaned better but overall our stay was good & the price wasn’t bad for the area & I booked it last minute! Beach was right down the street & shops nearby! Overall a wonderful stay!