Middlesex County Waterpark Vacations

Clean, great customer service. Most importantly we felt safe. Would definitely stay again and again!!

Location and food was beautiful. Staff very friendly and attentive. But lots of maintenance issues and food all tastes different than if grown in the States (meats, veggies & flour items taste odd). Beach is beautiful, but only 3-5 ft deep at the bouys where allowed to ‘swim’ to (very shallow). The pool shut down at 5:00 pm. I got sick and they wouldn’t let my husband bring me food from the restaurants, not even the buffet. ( And the room service was $50 just for a continental breakfast.) Restaurants required reservations, and first dibs go to Primere clients. Supper started at 6:30, if you could get a reservation before 8:00 pm. Speciality drinks & meats were upcharged. And tips were supposed to be included , but they expected them for every drink & service they did for you. So the ‘All-inclusive’ part was confusing. We also were tricked into a ‘welcome breakfast’, that turned into a 3 hr sales pitch for a travel club. Wouldn’t go again for the high price we paid.

Everything was nice!

my family and I had a wonderful week here! We loved the food, the pool activities, how passionate the staff were and of course the lovely scenery & weather of jamaica!

We had an amazing stay at Excellence Oyster Bay. The food was absolutely phenomenal and the service was outstanding from start to finish. A special shoutout to D’Andre, our waiter, who truly went above and beyond to meet all of our needs — he was such a joy and made our experience even more memorable. The rooms were very clean, the grounds were beautifully maintained, and even though the weather wasn’t great, our stay was still incredible. We would absolutely return and highly recommend this resort

Location and food was beautiful. Staff very friendly and attentive. But lots of maintenance issues and food all tastes different than if grown in the States (meats, veggies & flour items taste odd). Beach is beautiful, but only 3-5 ft deep at the bouys where allowed to ‘swim’ to (very shallow). The pool shut down at 5:00 pm. I got sick and they wouldn’t let my husband bring me food from the restaurants, not even the buffet. ( And the room service was $50 just for a continental breakfast.) Restaurants required reservations, and first dibs go to Primere clients. Supper started at 6:30, if you could get a reservation before 8:00 pm. Speciality drinks & meats were upcharged. And tips were supposed to be included , but they expected them for every drink & service they did for you. So the ‘All-inclusive’ part was confusing. We also were tricked into a ‘welcome breakfast’, that turned into a 3 hr sales pitch for a travel club. Wouldn’t go again for the high price we paid.

Everything was nice!

We had an amazing stay at Excellence Oyster Bay. The food was absolutely phenomenal and the service was outstanding from start to finish. A special shoutout to D’Andre, our waiter, who truly went above and beyond to meet all of our needs — he was such a joy and made our experience even more memorable. The rooms were very clean, the grounds were beautifully maintained, and even though the weather wasn’t great, our stay was still incredible. We would absolutely return and highly recommend this resort

I came by myself for my birthday, on a solo trip. I HAD A BALL. Everything was perfect from the room, the staff, the entertainment and the resort in its entirety. Beautiful clean room, the food chef's kiss, Gabrielle at the front desk was very accommodating, as well the service staff. 1st time in Jamacia, definitely won't be my last. Thank you Aquarelle for such a great experience. Yall made me feel at home. Will be back soon.

We had an amazing stay at Excellence Oyster Bay. The food was absolutely phenomenal and the service was outstanding from start to finish. A special shoutout to D’Andre, our waiter, who truly went above and beyond to meet all of our needs — he was such a joy and made our experience even more memorable. The rooms were very clean, the grounds were beautifully maintained, and even though the weather wasn’t great, our stay was still incredible. We would absolutely return and highly recommend this resort

Things that didn't work: * Hot water in our shower. * The espresso machine. * The hot tub by the pool. * The food was fine. The staff did a good (not great) job of being proactive about guest needs.