Aegean Islands Waterpark Vacations

Very high standard hotel but you need a car to get around

Hotel was very nice and friendly staff. Food was pretty good for a buffet. The aircon was limited to 22 degrees and every time you opened your back or front door it reset itself to 24 degrees. We left the aircon on when we was by the pool and the cleaners left the balcony door cracked open every day so the aircon wouldn't be running (they must get told to do this to save energy) so it was a struggle to cool down in 35+ degree heat

This is not a 5 star facility, the staff although very friendly, need a lot more training. There is simply not enough information. You are constantly referred to using the app but the app does not have all the information, so it is repeatedly back to the front desk for questions. One person in our group did not have power in their room for about 16 hours overnight , until staff remembered shewas supposed to get an extra card to use for electricity. Safes differ in mechanism between rooms, the more unusual ones did not have instructions, so again to front desk. If you have food intolerances, the meals are difficult to figure out, as only some were marked with which allergens were present. General poor awareness about gluten intolerance in dining room (although the person at the beach bar did clean utensils and grill before heating a glutenfree pizza base, so at least it seems he was aware). Drinks were fairly watery (wine and cocktails)— the cocktails came from commercially prepared pre-mixed cartons. The only additional restaurant we were able to book for was the asian— don’t bother, very small menu and other than the chicken wings( which were nice) the rest was dry and no taste. Again, despite ample prior warning, no preparedness for gluten intolerance, so the chef made me a chicken breast and rice, which is not something you would specifically go to a restaurant for. One swim towel only, obtainable only from spa every 48 hours, was very unusual for a beach &pool holiday

Couldn’t fault this place! The staff were always extremely friendly and happy to help

Staff was great including the entertainment team.

Very high standard hotel but you need a car to get around

Hotel was very nice and friendly staff. Food was pretty good for a buffet. The aircon was limited to 22 degrees and every time you opened your back or front door it reset itself to 24 degrees. We left the aircon on when we was by the pool and the cleaners left the balcony door cracked open every day so the aircon wouldn't be running (they must get told to do this to save energy) so it was a struggle to cool down in 35+ degree heat

This is not a 5 star facility, the staff although very friendly, need a lot more training. There is simply not enough information. You are constantly referred to using the app but the app does not have all the information, so it is repeatedly back to the front desk for questions. One person in our group did not have power in their room for about 16 hours overnight , until staff remembered shewas supposed to get an extra card to use for electricity. Safes differ in mechanism between rooms, the more unusual ones did not have instructions, so again to front desk. If you have food intolerances, the meals are difficult to figure out, as only some were marked with which allergens were present. General poor awareness about gluten intolerance in dining room (although the person at the beach bar did clean utensils and grill before heating a glutenfree pizza base, so at least it seems he was aware). Drinks were fairly watery (wine and cocktails)— the cocktails came from commercially prepared pre-mixed cartons. The only additional restaurant we were able to book for was the asian— don’t bother, very small menu and other than the chicken wings( which were nice) the rest was dry and no taste. Again, despite ample prior warning, no preparedness for gluten intolerance, so the chef made me a chicken breast and rice, which is not something you would specifically go to a restaurant for. One swim towel only, obtainable only from spa every 48 hours, was very unusual for a beach &pool holiday

Very high standard hotel but you need a car to get around

Hotel was very nice and friendly staff. Food was pretty good for a buffet. The aircon was limited to 22 degrees and every time you opened your back or front door it reset itself to 24 degrees. We left the aircon on when we was by the pool and the cleaners left the balcony door cracked open every day so the aircon wouldn't be running (they must get told to do this to save energy) so it was a struggle to cool down in 35+ degree heat

This is not a 5 star facility, the staff although very friendly, need a lot more training. There is simply not enough information. You are constantly referred to using the app but the app does not have all the information, so it is repeatedly back to the front desk for questions. One person in our group did not have power in their room for about 16 hours overnight , until staff remembered shewas supposed to get an extra card to use for electricity. Safes differ in mechanism between rooms, the more unusual ones did not have instructions, so again to front desk. If you have food intolerances, the meals are difficult to figure out, as only some were marked with which allergens were present. General poor awareness about gluten intolerance in dining room (although the person at the beach bar did clean utensils and grill before heating a glutenfree pizza base, so at least it seems he was aware). Drinks were fairly watery (wine and cocktails)— the cocktails came from commercially prepared pre-mixed cartons. The only additional restaurant we were able to book for was the asian— don’t bother, very small menu and other than the chicken wings( which were nice) the rest was dry and no taste. Again, despite ample prior warning, no preparedness for gluten intolerance, so the chef made me a chicken breast and rice, which is not something you would specifically go to a restaurant for. One swim towel only, obtainable only from spa every 48 hours, was very unusual for a beach &pool holiday

An excellent option for families with a brilliant water park, wave pool and right on a beautiful beach. Fantastic staff, lovely and clean, with gorgeous views across to Turkey. Easy travel distance (6km) via a 15 euro taxi to Kos or local buses available. Easy to get back via taxi as well, unlike some other countries. No waiting in taxi queues. Airport transfer was a breeze too. Only issue I had was the limited vegan options, but that's kind of a given for now when travelling abroad. Staff were very helpful around this though, for example, soya milk is available on request. Overall, no complaints, and we had the most marvellous time! We are definitely coming back as soon as possible!!

Grandchild well entertained in kids club, pool, waterslide. Mediocre buffet offerings at every meal...totally inadequate capacity at a la carte restaurants on site. Terrible view of trash bins from our room. ZERO dressers to unpack.

Very well maintained property, and no area ever felt overcrowded. Helpful staff and great facilities (the outdoor Olympic pool is terrific); good and varied food offering; nice list of social/entertainment activities. Last but the in-house minimarket is an extremely handy option to have.