Western Lake District Waterpark Vacations

In general the hotel is nice. Lifts are quick, if a little confusing, because of the need to validate each upward journey. Breakfast was good as was the view. The air-con was insufficient to maintain a nice temperature with a winter duvet so I slept on top of the duvet so as to not overheat. My main complaint is that I booked a twin and got a double handicapped suite! The suite was nice but having to sleep with my adult son did not make me or him happy. For that reason sleep was intermittent, however, the bed itself was comfortable. Other issue was that the recommended parking (Printworks) is about a block away and is not dead cheap. If it's raining then getting your luggage to and from your car will be a issue. We were lucky.

The check-in process was slow. The room had one dining chair missing from the table and the soundproofing was not effective. I could hear the lift and also streetnoise as the window did not tightly close. The space was great and the breakfast was good.

Great location and some of the friendliest staff you could ever meet.

Limited unloading area. Need to help yourself with the luggages. However, the breakfast was great, lots of variety of hot food.

Great location, close enough to walk to the high street but far enough for a peaceful night of sleep Staff were friendly, room was spacious and has everything you need I feel the bathroom could be cleaner, and lighting was quite dim and pumps on handwash and shower gel need replacing too

My wife and I really enjoyed staying at this apartment, very modern clean and roomy with a very nice restaurant.

The check-in process was slow. The room had one dining chair missing from the table and the soundproofing was not effective. I could hear the lift and also streetnoise as the window did not tightly close. The space was great and the breakfast was good.

Welcoming staff, very good amenities. Attention to detail and swift at resolution if any problems.

Very nice staff helpful clean room

First time staying in Manchester and first time at the "The Alan" in both cases it will not be the last. Fantastic hotel with great rooms, friendly staff (Jeff) and really good breakfast. Quality bed, quality towels and simple layout to the room. Staff were amazing and very helpful and the location of the hotel could not be better for exploring Manchester.

Beautiful hotel with fabulous facilities and helpful staff. Drinks in the bar were quite pricey.

Great room at a great price

Hotel looks great from the outside and the house inside is very grand. Not obvious where the reception was (no sign). Check in was easy. Found the room tricky to find due to lack of signage. Room was clean and well presented but dated and felt very basic for the price. Went to The Grill restaurant - food was average and overpriced. We had breakfast included - buffet continental/ fresh cooked hot breakfast. Well I say fresh - bacon was rock hard as well as the black pudding - could have been a lot better. Staff didn't seem bothered overall about service. Didn't particularly feel welcomed (apart from check in). Drinks also expensive for what you get. Overall a good hotel but definitely not 4*

Staff and facilities.