Molltaler Glacier Waterpark Vacations

I absolutely loved this apt and hope it is available the next time we visit LA. it accommodated our entire family, and we felt welcome and at home. There were plenty of restaurants nearby, grocery close enough, and transportation (train). Parking was not convenient in the evenibg, but that is expected in downtown LA and has NOTHING to do with the apt itself, just our poor planning. 5stars

Beds were good altough the bed covers were stained everything else was good.

Convenient for shopping and food.

I have been visiting pelican grand for well over a decade on and off and I hadnt been back in a few years and I thought the property looked much more run down! There were rust stains on walls near the pool and it just didnt feel as luxurious as it used to. I do think it might be time for a facelift for the pool area. Overall I do love this hotel and the room was comfortable and quiet. I love that the beach is right there and the dining options are nice.

We love staying here. Staff are all Incredible and the atmosphere is lovely.

I had sent two messages to the hotel to check that I had booked the right room type to see the full view ranging from the Brooklyn Bridge, city skyline and all the way to the Statue of Liberty. It is my fault for not following up for a response because I ended up having to choose between the room they gave me (bridge view only) or partial skyline and statue. I chose the statue view but was disappointed as I paid the amount I did expecting the full view. My mistake, not the hotel’s but if you send a message requiring a response, you may not get one. My advise - FOLLOW UP!!! Also, if you have a camera that is anything other than an iPhone, they will not let you use it on the property (from the outside at least). There is mention of this on their website (if it would occur to you to check for such things) but it merely states that no professional photography is permitted without a contract with the property (it does not however state that a camera cannot be used at all) so I was again disappointed to find that this extends to using a hand held fairly basic camera. Most people use their phones I realize, but this is something to be aware of if you plan to use an actual camera or God forbid any type of zoom lense to capture the amazing view. The elevator keys are temperamental and on one occasion I was trapped in the elevator until someone else entered but the staff I encountered were all really friendly and overall it is a really nice hotel in a great location.

Convenient for shopping and food.

The rooms and the lobby were spectacular. I really enjoyed the environmental friendly furniture. The pool was warm and inviting as was the hot tub. The beach was clean. Staff were all very friendly and accommodating.

I really like how the staff made me feel comfortable, especially being how upset I was, when I first arrived. I thought I had made reservations for the Westgate Hotel that was closer to the Strip, but while I was there to check in, I was told that I was supposed to be at your hotel, and the further away from the strip I got, the more upset I became, because my birthday was a couple of days earlier, and my drivers license had expired, so I wasn't able to rent a car, or gamble, with a few days left. Your staff seeing how upset I was, gave me an upgrade, and sincerely showed empathy towards me, and when I got to my room, I had planned to cry, however when I saw the room, my tears of sadness, turned to tears of joy, and for that, I am forever grateful. And I have been sharing your hotel pictures with everyone I've spoken to, that has asked me about my vacation. So thank you, and a big shot out to Maria who gave me the upgrade and Adrienne who kept me posted on everything happening around the hotel, or apartments.... Totally five stars all the way across the board.♥️♥️♥️♥️♥️

I had sent two messages to the hotel to check that I had booked the right room type to see the full view ranging from the Brooklyn Bridge, city skyline and all the way to the Statue of Liberty. It is my fault for not following up for a response because I ended up having to choose between the room they gave me (bridge view only) or partial skyline and statue. I chose the statue view but was disappointed as I paid the amount I did expecting the full view. My mistake, not the hotel’s but if you send a message requiring a response, you may not get one. My advise - FOLLOW UP!!! Also, if you have a camera that is anything other than an iPhone, they will not let you use it on the property (from the outside at least). There is mention of this on their website (if it would occur to you to check for such things) but it merely states that no professional photography is permitted without a contract with the property (it does not however state that a camera cannot be used at all) so I was again disappointed to find that this extends to using a hand held fairly basic camera. Most people use their phones I realize, but this is something to be aware of if you plan to use an actual camera or God forbid any type of zoom lense to capture the amazing view. The elevator keys are temperamental and on one occasion I was trapped in the elevator until someone else entered but the staff I encountered were all really friendly and overall it is a really nice hotel in a great location.

A few cockroaches in the room, and a lot more out on the street. Horrible. Besides that, it is okay. New decoration, nice virtual check in.

Beds were good altough the bed covers were stained everything else was good.

Needs more agents for virtual check in