Isle of Lismore Waterpark Vacations

Clean, comfortable and spacious rooms with more amenities than you'll need. Quick and easy Check-in/out.

The best part of this hotel is the restaurant ran by Glasgow-based Celentano’s. They also prepare the breakfast too. The hotel is nicely decorated in a prime Glasgow building. My room was largely, maybe even 20sqm and the inclusion of mini Bare Bones chocolate was a lovely touch. One of the window fittings in my room was broken which meant I could close it and being on the first floor above restaurant fans made for a slightly noisy night. It bothered me a little the staff knew about this already but had not fixed it. Still, it is good hotel and worth a visit.

I’m leaving 1 star because we booked through hotels.com, the stay was fine and the staff are nice but after I checked out, the hotel took a further hotel payment for a night that we didn’t stay or book. I’ve emailed for my refund but no response. From a 5* hotel I find this appalling. I’d kindly like my money issued back to my card

Upon arrival, we were told that we would have a complementary breakfast with our stay. But the next morning when we woke up and went to go get breakfast, they told us we were misinformed and we had to pay for it. I don’t understand how people looking at the exact same reservation show two different things. I don’t feel like they were very kind in the morning about they’re not being breakfast after we were told there would be. The bed was really hard and uncomfortable, and I could see that it wasn’t very clean in the room. It had a very musty, almost moldy smell to it.

Such a beautiful hotel and location

Such a beautiful hotel and location

I’m leaving 1 star because we booked through hotels.com, the stay was fine and the staff are nice but after I checked out, the hotel took a further hotel payment for a night that we didn’t stay or book. I’ve emailed for my refund but no response. From a 5* hotel I find this appalling. I’d kindly like my money issued back to my card