Aran Islands Scuba Diving Vacations

This was, without question, the worst hotel experience we have had using Hotels.com in the last 10 years. For reference, this has been well over 50 hotels. The Killaloe Hotel is billed as a sophisticated 4-star establishment and charges accordingly. I briefly note that there was no coffee in the room (only tea), and the coffee for breakfast was so bad it was undrinkable. However, you can pay €4 for a cappuccino (something I have never been charged for at a 4-star hotel, and admittedly was decent). All in all, the breakfast was average. Far, far worse was the room and service. Our room was dirty and dated: cobwebs on the walls and ceiling, smudges all over the one little window, mold in the bathroom, bath scum in the tub, candy and stains on the carpet, layers of dust on the headboard, so thick that I could write "DUST" in big capital letters. When we turned the light on in the bathroom, we got moving shadows from a suddenly alive insect colony inside the light. Here is where things become appalling. We mentioned all this the morning after our first night. When we came in late for our second evening, all was unchanged except the DUST note written in dust! In fairness, at the end of our stay, we shared a stack of photos, including a video of the insect hive, to the management and staff and stressed there is no way to defend this as representing a 4-star hotel. I think (and I hope) that were truly embarrassed. In any case, they gave us half off, which seemed reasonable.

Attended a wedding here in April 26 and had the best wedding meal and breakfast the next day was equally as good. Went back for a short stay in June and was not dissapointed. Everything about this hotel is top notch.

Only part we didn’t like was the dryer didn’t dry. Other than that it was perfect.

This place was amazing

We enjoyed our stay but on reflection I feel that it was mean of them to OFFER an alternative room which had a different bed layout to the one I had booked and access to a room with tea, coffee etc ( which closed at 10pm ??) and then be asked to pay an extra €30. I was contacted after checking out to pay for extras which had been paid for at checkout. The staff were all very friendly and breakfast was good.

This place was amazing

Great

Only part we didn’t like was the dryer didn’t dry. Other than that it was perfect.

The photos for this site are not repreentative of the room. This was not ideal for us but I can see how younger people might be OK with it. When you get in the room and there are sets of earplugs on the desk ...

We enjoyed sharing an apartment, with use of a full kitchen, a lounge and clean modern bedrooms. The staff were extremely helpful and kind.