Peruvian Highlands Scuba Diving Vacations

There are not many decent options to stay in Aguas Calientes. This hotel is one of the best you can find there. Perfectly located. I strongly recommend to choose a room facing the river. Bathroom needs some renovation and breakfast could have been better, but still overall, a positive experience.

Personnel affable et serviable. Extrêmement propre et super bien localisé à proximiter de tou

This is a very charming hotel. Nice view from the common area and patio. The best part is the staff though. They were very accommodating, warm, and helpful with every request I had including oxygen. They offer boxed breakfast if you need to leave early (even at 3 AM!) for excursions. They also arranged pick-up to and from the airport for me. Great location, close to main square and good restaurants. Highly recommend this hotel.

The staff was mostly amazing. They were very accommodating with my early checking and always offering assistance. There was a snafu with someone being checked into my room after I had already checked in — which was disturbing to say the least. However the staff was quick to offer apologies and make up for the oversight. There were a LOT of gnats and mosquitos in my room so that was pretty frustrating especially at night when trying to sleep. But my only real complaint was the spa service. I was very much looking forward to a relaxing and rejuvenating spa experience. I booked a 2 hour experience that included thermals, scrub and massage. However there was no assurance once I changed out of my clothes and much of my time was wasted trying to hunt down someone to provide instruction. I was supposed to get 1 hr in the thermals and pools but 20 min in 3 different people came to tell me it was time to go to my massage. I had to keep insisting that I hadn’t had my hour yet and that was more of my time wasted trying to get them to understand that my appointment started at 6:30 so I couldn’t be be booked for a 7p massage. The receptionist then told me that my appointment was for only 1 hr20min but said I got 1 hr in the thermals (which I still hadn’t had yet) and 30 min for my massage (which doesn’t even add to 1hr20). She did later concede my appointment was 2 hrs but that I had to get out of that area at 7:30 but when I got out at 7:30 I waited til 7:40 to be taken for my scrub.

We can’t say enough about Antonio, he helped us so much. He was always pleasant and willing to give us whatever we needed. We loved all the staff.

What a great group of friendly staff! From arriving at the train station to be met by Ruben who took care of the luggage, got us into the bus and by the time we were up at the hotel our bags were ready for us. Upon arrival we were greeted by Anthony "our shaman". Took care of every detail and gave us a lot of historical information. Have to say everyone from the front desk to the restaurant and bar were excellent and made our (short) stay worth it. Thanks to all!

Great place in town. Very helpful and polite staff. Went above and beyond!

We can’t say enough about Antonio, he helped us so much. He was always pleasant and willing to give us whatever we needed. We loved all the staff.

There are not many decent options to stay in Aguas Calientes. This hotel is one of the best you can find there. Perfectly located. I strongly recommend to choose a room facing the river. Bathroom needs some renovation and breakfast could have been better, but still overall, a positive experience.