Riviera Nayarit Scuba Diving Vacations

This property is absolutely beautiful in every way! Great food. Great staff, great entertainment. Pools are sparkling clean. Rooms are spacious,Beds are very comfortable. Fully stocked in room bar with refrigerator. The gardens are pristine and well tended to. This is a Gorgeous adults only hotel! Will not disappoint!

We received a room upgrade when we arrived at 1:30pm. However, we were told our room would be ready at 4pm. We went back to reception at 4pm and room was not ready. We finally got checked in at 5pm but when we arrived at room, the room was still not ready. We had to wait outside in heat in our regular clothes for another hour before room was finally ready. Also, we ordered room service just before 11pm. The order went through successfully. However, the food never came. No one wrote me back in the app either. The stay was still good but we lost valuable time on the front end. We would have never taken the upgrade if we were told that the wait would be almost 5 hours.

This property is absolutely beautiful in every way! Great food. Great staff, great entertainment. Pools are sparkling clean. Rooms are spacious,Beds are very comfortable. Fully stocked in room bar with refrigerator. The gardens are pristine and well tended to. This is a Gorgeous adults only hotel! Will not disappoint!

We received a room upgrade when we arrived at 1:30pm. However, we were told our room would be ready at 4pm. We went back to reception at 4pm and room was not ready. We finally got checked in at 5pm but when we arrived at room, the room was still not ready. We had to wait outside in heat in our regular clothes for another hour before room was finally ready. Also, we ordered room service just before 11pm. The order went through successfully. However, the food never came. No one wrote me back in the app either. The stay was still good but we lost valuable time on the front end. We would have never taken the upgrade if we were told that the wait would be almost 5 hours.

Over-all good hotel, the staff is very nice and friendly, from the check-in desk to the pool bars, food at the restaurants is good and always available the only thing that i didn't quite understood is the 2 step check-in process, when you arrive you do your regular check-in process and then you have to get back in line to get the card keys to your room, shouldn't be just one time get all? i believe so, other than that everything else is good

This property is absolutely beautiful in every way! Great food. Great staff, great entertainment. Pools are sparkling clean. Rooms are spacious,Beds are very comfortable. Fully stocked in room bar with refrigerator. The gardens are pristine and well tended to. This is a Gorgeous adults only hotel! Will not disappoint!

It was a bit far from the airport. We booked for a 1 king AND 1 Double bed room but was only given a one-king bedroom and when we asked about it, the reception said that it was my fault for not picking the right bed selection when it clearly showed in my reservation that it was supposed to be 2 beds (the gaslighting ugh!). Another thing about a staff issue was that one server in the buffet was probably trying to be friendly with us and greeted us in Chinese but we are not one so it was kind of awkward correcting him. I honestly don't think he should be assuming people's nationality if he's not sure or had heard us talk at all so were a bit offended. Anyway, the phone was also not working in the room given to us so we couldn't call the Spa massage to reserve a slot and had to go in-person to reserve. Overall food selections though, from buffets to specialty restaurants, it was all okay, except the 2 days we ate for lunch buffets, we were stared at and watched by a FEW iguanas in the area and the servers were not doing anything about it. It was very uncomfortable and scary tbh. The beaches and the pools were wonderful~ no complains at all! The WIFI was NONEXISTENT. We were relying on our mobile data the whole time so that's something to take note of if you're booking this resort. It's definitely a good budget-friendly all-inclusive for first-timers but I would probably try a different resort next time I'm back at Puerto Vallarta.