Great Barrier Reef Scuba Diving Vacations

Very nice clean and pleasant place and the staff was 👍 great

Staff was awesome and helpful

Clean, quiet, beautiful landscaping and prime location.

Our stay started off on a frustrating note due to issues with housekeeping. Room service didn’t come on the first day, and on the second day we had to call reception around 5pm to follow up. After speaking with the manager, we agreed on a specific daily time for housekeeping for the remainder of our 8-day stay. Unfortunately, even after this arrangement, the room was not serviced at the agreed time the following day, and we once again had to contact reception. While the staff did offer a room credit as a gesture, the repeated inconvenience did affect the overall holiday experience and made it difficult to fully relax thereafter. That said, the hotel itself has a lot going for it. The room was excellent, and the amenities were of a high standard. The rooftop area is a highlight, although it can get quite crowded—on one occasion we weren’t able to get chairs, which was disappointing. Overall, a property with great potential and strong facilities, but the inconsistency in service needs improvement to match the otherwise high standard.

Really beautiful, extremely clean, completely modernized. Lovely bathroom, soft fluffy towels, and really sweet staff, all of them-apart from the women working the SPA desk the day we checked in. Really awful attitude. I asked if they had any availability for any treatments and she was just rude. I get it they were pretty booked up but she couldn’t even be bothered to look at me to answer. She put a real damper on the whole stay.

Very nice clean and pleasant place and the staff was 👍 great

We stayed in a triple family room with three queen beds, so it was super spacious and comfortable for all of us. Overall, everything looked clean at first, but once we started noticing the little details, it didn’t feel like a deep clean had been done. For example, there was hair on the shower walls before any of us even used it, and the tub needed a quick rinse before showering. That being said, the staff was amazing!! They truly went above and beyond to make sure we were taken care of, which we really appreciated. The location is also a huge plus it’s right across from a plaza with food, coffee, and even a really good taco stand at night. Despite the small cleaning issues, I’d definitely stay here again!

Very nice clean and pleasant place and the staff was 👍 great