Île de Hòn Tre − Séjours de plongée sous-marine

Nous avons été surclassés. C'était une surprise.

we enjoy our stay the villa was nice and well equipped..

Bel hôtel, bien situé, un peu éloigné du centre ce qui permet un peu plus de calme Personnel vraiment top Ménage fait tout les jours, juste le sol qui ne l’est pas

Nice place for staying

When we arrived at this hotel it took 45 min before someone assisted us. When they did they took us on a golf cart to our villa. We could smell the bill from the front door outside. It smelled horrible not sure what someone did in this villa before we did but it was horrible. What made it worse was the heat the ac was not working and they had stand fans going is all the rooms. I immediately notified the staff that this was unacceptable and we did not want to stay here. When we got back to the reception area the gentleman stated what was wrong I advised him of the situation and he said oh I’m sorry so are you leaving? Really that is not a proper response for a villa that is not up to the standards they claim. I simply said yes we are leaving they did not assist us to get a taxi or shuttle we waiting another 45 min to get a shuttle. I travel every month and through the world and have never been treated this way! I would highly advise you to not stay here.

Le personnel à l'accueil était très gentil. Quand à l'hôtel il ne vaut pas plus de 3 étoiles. Très vieillissant, les joints de douche et de lavabo sont tout noir de saletés,les serviettes sont effilochés, les prises électriques ne fonctionnent pas toutes, le ménage n'est fait que sommairement nous avons bu du café les tasses n'ont pas été lavés, il faut courrir après les femmes de ménages pour avoir du papier toilette car il n’y en à pas d’avance et ce ne sont que quelques exemples. Le petit déjeuner n’est pas terrible et suivant l’heure à laquelle vous arrivez il n’y a plus rien à manger. Et je pourrais continuer la liste. Pour moi il n’est pas digne d’un 5 étoiles. Je ne recommande pas cet hôtel.

When we arrived at this hotel it took 45 min before someone assisted us. When they did they took us on a golf cart to our villa. We could smell the bill from the front door outside. It smelled horrible not sure what someone did in this villa before we did but it was horrible. What made it worse was the heat the ac was not working and they had stand fans going is all the rooms. I immediately notified the staff that this was unacceptable and we did not want to stay here. When we got back to the reception area the gentleman stated what was wrong I advised him of the situation and he said oh I’m sorry so are you leaving? Really that is not a proper response for a villa that is not up to the standards they claim. I simply said yes we are leaving they did not assist us to get a taxi or shuttle we waiting another 45 min to get a shuttle. I travel every month and through the world and have never been treated this way! I would highly advise you to not stay here.

Je suis déçu par la réputation de Vinpearl , la mer n'est pas propre , le personnel n'est pas agréable .C'est pourtant ma 4è séjour à Vinpearl ! Au début j'ai déposé 3.000.000 de dong comme dépôt de garanti pour 3 jours , après le dîner au lieu de me demander de payer sur place ou de signer la facture , on a frappé à la porte de ma chambre pour me demander de régler la facture !