West End Scuba Diving Vacations

It was nice hotel. Room was big and clean. Furniture arrangement in room was very convenient. Room service was excellent. Bathroom and shower were very clean and big. We had nice stay

Room was good and people were nice however breakfast was inedible really really bad. Juice in the room fridge was also spoiled. This place is very closer to the theatre which we like but the amenities were certainly not in line with the price. Should also note that it took three separate calls to book a room and then they quoted 40 dollars more than Expedia. When I asked about the difference I was just repeated the rate quoted before. We have stayed here multiple times but next time I think we will go to one of the Marriotts or even the Hilton 😞shame because the rooms are nice and the location is excellent.

It was great and service was great

Everything was great until about 3 AM there was a group of (possibly intoxicated) guests that walked through the room hallways yelling loudly. I notified the front desk as I was checking out and their response was to ask if I called security? As if we were the only sleeping people to be woken up by this. Then they minimized by explaining that it was Valentine’s Day and there was a wedding that the hotel hosted that night. Not sure what I expected, honestly, but it felt like something I would experience and hear at a chain rather than a property that cost this much for room and dining. Other than this, the Houstonian has always been a great stay.

Beautiful hotel, clean room, but lumpy mattress and no hot water in the shower. Staff didn’t seem to care.

It was nice hotel. Room was big and clean. Furniture arrangement in room was very convenient. Room service was excellent. Bathroom and shower were very clean and big. We had nice stay

Clean. Great service

A lot of construction, I’m sure it’ll be nice to visit when it’s complete !

Rooms were clean spacious. The 24/7 contact did not always work. Only on arrival and then no response for the rest of the stay. Supposed to have free shuttle within 5 miles but would not responded to requests

Staff were great, no hot water for ages, floor 19 had to wait 15 mins to get any… room sometimes was stocked with coffee or cups had to phone down a lot to get what I wanted. Breakfast room was freezing when only a few guest there, maybe didn’t want to put heating on! Food was good though! Disappointed in the basics not being offered, especially when staying for 17 days.

Yes very clean everyone was very nice

Room was great. The knob on the shower was a little uncalibrated but it was fine. Mirlacle in the front desk was great! Always followed up with us and very sweet. We enjoyed having her.

Room was good and people were nice however breakfast was inedible really really bad. Juice in the room fridge was also spoiled. This place is very closer to the theatre which we like but the amenities were certainly not in line with the price. Should also note that it took three separate calls to book a room and then they quoted 40 dollars more than Expedia. When I asked about the difference I was just repeated the rate quoted before. We have stayed here multiple times but next time I think we will go to one of the Marriotts or even the Hilton 😞shame because the rooms are nice and the location is excellent.

Very nice clean hotel. Breakfast was good.