Houston Scuba Diving Vacations

Hotel is beautiful and in a great location. We stay here exclusively when we go to concerts at House of Blues. The girl at the front desk was great and the room was spotless, as usual. Our only complaint this time was the service at the bar. We waited at the table for a long time and finally had to get up and ask the bartender if we were going to get service. He was nice and took our order after that. The food took forever and came out luke warm, as if it had been sitting for awhile. My daughters salad with salmon didn't show up at all. After complaining, manager said there was a problem with the salmon and they were remaking it and would take it off the bill. Great! It finally came out, after we were all done eating, and the salmon was completely raw in the middle. Informed the manager who said "Sorry, we had taken it off the bill anyway...". Absolutely not ok! Truth is, the server forgot to put in the order, or the kitchen forgot to make it, so they lied and tried to rush out the dish and presented us with undercooked fish. We expect more from a hotel that charges what it does per night. All that being said, the rooms and location are amazing and we'll give them another shot next time and see how it goes!!

Wonderful and elegant.

It is excellent experience

I really enjoyed my stay.. no complaints check in was very easy.. only issue I had was the shower water smelled bad .. had a smell of sulfur in the water and there was no provided dust pan for the broom

All aspects of Hotel Zaza are consistently excellent. Rooms are clean & comfortable. Staff is friendly & accommodating regardless of how busy they are. Excellent restaurant. Highly recommended

Decent hotel super dated but clean! Expedia sold it to me as 5star but is only 3 as per employee.

The hotel and staff were impeccable, as usual. We enjoyed exquisite food and drinks in both restaurants. The complimentary transportation for MD Anderson was great as well.

A lot of construction, I’m sure it’ll be nice to visit when it’s complete !

All the staff from the front end to the awesome housekeepers to the maintenance attended to all needs and were very professional and courteous. Rooms are in mint condition and very quiet and comfortable. Simply awesome!

Clean room, great staff.

Friendly staff and clean room.

The breakfast was packed muffins, waffles, cereal, no hot breakfast at all.

Great stay overall! The room was clean, comfortable, and the staff was super friendly. Loved the location and the amenities — definitely worth it. I’d stay here again!

Wonderful and elegant.