Western Switzerland Pet-friendly Vacations

The staff were consistently friendly and helpful throughout our stay, which really enhanced the overall experience. We travelled as a family of five—two adults and three children aged 9, 4, and 2—and found the hotel generally accommodating for families. Breakfast wasn’t included in our reservation, but the pricing structure worked well for us. For each paying adult, one child could eat free, and children under 3 were free anyway. This meant we only paid for the two adults, coming to a total of 30 CHF for all five of us, which felt like good value for what was on offer. There was a nice range of pastries and cereals, though the hot selection was quite limited. The availability of halal options was a pleasant and unexpected bonus. That said, the breakfast photos online felt slightly misleading compared to the actual spread. Our room was decent and reasonably clean, although it could have benefited from a bit more maintenance. The pull-out bed wasn’t particularly comfortable, which is fairly typical. There was also an odd smell in both the corridor and the room when we first arrived, which wasn’t the best first impression. We also noticed a few maintenance issues—two standing lamps were provided but only one had a shade, and the thermostat didn’t appear to work, although we only realised this on the final night of our stay. Housekeeping was an area that could definitely be improved. Our stay was only four days, and there was a notice stating that for stays longer than seven days

Good thing abt the hotel is the location great views Rooms need to be updated. What we did not like is that room did not have a refrigerator or a safe

Very convenient location. Airport shuttlewas excellent and the property was clean and tidy.

HOP is a modern and homey apartment-style accommodation in the heart of Interlaken. The Luxe apartment units have clean and comfortable bedrooms and bathrooms, and includes a well-equipped living area and kitchen, as well as a balcony with views of the river. Access to our unit, the main door, elevator, and common areas are all done via mobile app/website, which in our experience was seamless and reliable. In addition, we found the common areas to be quiet and relaxing. The availability of on-site laundry was also a plus. Moreover, staff was responsive to our messages on Expedia and Whatsapp. For some travelers, accessibility may be an issue - particularly those carrying multiple heavy luggages as the building is roughly 7 minutes from the nearest bus station connected to Interlaken Ost. Nevertheless, alternative transportation is available, and our family did not have significant issues navigating. Overall, we enjoyed our stay at HOP and would definitely book again in the future. Highly recommend!

The front desk staff was incredibly kind and helped me with a reservation glitch. The beds were clean and comfortable along with a nice bathroom, en suite, including shampoo, soap, and hairdryer. Restaurants and train station within walking distance. This is a quaint little town just a 20 minute train ride from Geneva. The hotel is a gem and I would definitely stay here again.

Walkable with suitcase from main station. Reception has been upgraded but rooms remain as per photos. Has most of what you need except for laundry facilities although there are plenty of self serve laundries nearby

Very convenient location. Airport shuttlewas excellent and the property was clean and tidy.