Arctic Europe Pet-friendly Vacations

It was clean, neat, the hot tub was perfect. I wish we could have stayed longer. They could have used more staff at check in time, but my upgrade was more than I could have asked for.

The staff were so so nice! The hotel was so clean and so green and so cool and I loved every minute of it

I was told by the property that I will receive a refund for my one night stay. I blank of wood fell from the top of the TV and hit me in the head. It has been 3 days and I’ve not received a refund.

Bottom line -- Parker Palm Springs is a boutique resort with many attractive aspects -- room quality/comfort, restaurant quality, lovely grounds, and very pleasant staff. However for $2k/night, it falls way short. Parking/valet is poorly designed (constantly jammed up and car wait time is 10+ min), bathroom infrastructure is terrible, water runs hot and cold with no warning, TVs are not smart TVs so even though we were there, as many other guests were, for the Indian Wells Tournament, we couldn't watch the matches at the hotel, gym is woefully inadequate and small, and pool staff are poorly trained. Our food order took 40 min while other guests who ordered their food after us got served. We cancelled the order but the bill read "comped" food, how deceptive! Really wanted to like this place but won't be staying here again.

The staff were so so nice! The hotel was so clean and so green and so cool and I loved every minute of it

Bottom line -- Parker Palm Springs is a boutique resort with many attractive aspects -- room quality/comfort, restaurant quality, lovely grounds, and very pleasant staff. However for $2k/night, it falls way short. Parking/valet is poorly designed (constantly jammed up and car wait time is 10+ min), bathroom infrastructure is terrible, water runs hot and cold with no warning, TVs are not smart TVs so even though we were there, as many other guests were, for the Indian Wells Tournament, we couldn't watch the matches at the hotel, gym is woefully inadequate and small, and pool staff are poorly trained. Our food order took 40 min while other guests who ordered their food after us got served. We cancelled the order but the bill read "comped" food, how deceptive! Really wanted to like this place but won't be staying here again.

Excellent choice. I loved Virgin hotel because there is not too much people playing at the casino as you usually can find in the rest of the big hotels also I found it more sophisticated and more upscale guests vibe.

The staff were so so nice! The hotel was so clean and so green and so cool and I loved every minute of it

Clean room w/ a shower.

Excellent choice. I loved Virgin hotel because there is not too much people playing at the casino as you usually can find in the rest of the big hotels also I found it more sophisticated and more upscale guests vibe.

I was told by the property that I will receive a refund for my one night stay. I blank of wood fell from the top of the TV and hit me in the head. It has been 3 days and I’ve not received a refund.