Cat Ba Island Mountain Vacations

The staff are incredibly helpful, friendly and professional. Hotel is centrally located and walkable to many highlights in Hanoi

Clean, very good service, well located, comfortable rooms, albeit rather small. Nice sky bar and pool

Location is ideal; easy walkable area. Staff goes out of their way to make you feel like you are a welcomed family member. They were very helpful with suggestions on places to eat and see. I also booked a tour through the hotel which was wonderful. I highly recommend the hotel.

Great hotel, very central, with lovely rood terrace. Excellent service.

This was a lovely hotel and wonderful staff great breakfast and beautiful views and well priced for the area.

The staff are incredibly helpful, friendly and professional. Hotel is centrally located and walkable to many highlights in Hanoi

Clean, very good service, well located, comfortable rooms, albeit rather small. Nice sky bar and pool

Location is ideal; easy walkable area. Staff goes out of their way to make you feel like you are a welcomed family member. They were very helpful with suggestions on places to eat and see. I also booked a tour through the hotel which was wonderful. I highly recommend the hotel.

Hotel was very nice and good location but view was not great and not portrayed in pictures. Breakfast was in a different hotel which was a surprise as I had not read anything about this and breakfast was not fantastic and cooked food on display was cold as well as the coffee

Good location and service, very friendly staff. Had breakfast package which is helpful to get the day started and used general lounge at end of day. (Did not use spa facilities). convenient to book tours from the hotel - Rose was very helpful.

Located on a busy side street adjacent to major construction, access to the hotel can be a little problematic with traffic. Sound insulation in the rooms is not perfect. We were on the 9th floor and still heard street noise (as well as guests in adjacent rooms). Decor looks glam in photos but is actually quite tacky and a little cheap looking. That said, room was very clean and very comfortable. Pool and rooftop bar are both really nice and the breakfast buffet was excellent.

Room was clean, staff were extra ordinary helpful. Location is not too far from old quarter and many shops within walkable distance. Overall a great experience

Pool needed more shade, marble was too hot to walk on. Walking across the road to use it was also inconvenient and a negative

This was a lovely relatively new property away from the hustle and bustle of old town. Rooms were very spacious and clean. Amenities were great with pool, spa and masssge facilities on site. Staff were very helpful and restaurant on site was good and reasonably priced. Only criticism was the taps in the bathroom, as each turned in a different direction which had obviously caused problems with previous guests which had led to some damage of the fittings. The hot tap needs to be refitted as in thinking you were turning in off, you were actually turning it on fuller and due to the very high temperature it could lead to a scald. Nevertheless, overall this was a really good stay. A lot of building construction around the hotel but lovely views from within over the city. Would def stay here again.