Belgian Coast Mountain Vacations

The staff was very courteous and friendly. However, the room we were assigned on the first night was quite a shock. The shower was located in the bedroom with only a single glass wall for separation. There was no sofa and only one chair in the room, as well as just one small bath towel provided. Overall, the room felt more like a closet than a proper hotel room. Given the price we paid, we expected a much more decent accommodation. The following day, I requested a different room, which we received that evening. This room was significantly better and met our expectations. That said, I believe a discount should have been offered for the first night, which unfortunately did not happen. Overall, the hotel is very clean and modern.

Did not look for neither of this.

Great location. The host was very polite.

Clean but a little tired

Convenient location for Eurostar and access to centre but immediate area run down and walk ways hazardous due to construction. Room was very comfortable and quiet.

On arrival I was upgraded which was amazing. All the hotel staff were pleasant, friendly and interactive with you. The room was lovely, huge bathroom with a bath and a shower. The breakfast was more than adequate and included, bacon, sausage, scrambled eggs, mushrooms, sliced fried potatoes, sauces. Fresh fruit juices, yogurt with numerous toppings. Bread selection, smoked salmon, ham, turkey, cheeses, spread cheese, fresh cottage cheese, salad selections, olives etc, fresh fruit, and an amazing coffee machine, oh and pastries. Plus the biggest selection of jams, marmalade, honey, nut spreads etc. Had a very enjoyable stay. We were central in the city and a fair walk to the Grand Place but I would recommend this hotel. Very close to bus links, tram links and the Metro.

The hotel and staff were truly outstanding

Wonderful experience all around!

Very friendly staff and excellent location. Our room (room 20) looked directly onto the square with the Christmas markets. We were given prior advice about free parking around 10 minutes walk from the hotel.

Staff and room were lovely. Dinner was nice, but the drinks were very expensive (small glass of wine €10). Breakfast, for the price, (€22 each) was very average

Wonderful experience all around!