Volakas Mountain Vacations

Severe health and hygiene issues - confirmed bedbugs. We experienced a severe hygiene issue during our stay at this property. Within the first 48 hours, my husband began developing severe bite marks. We notified the front desk immediately to request a deep clean and fresh bedding, but the issue was dismissed as local outdoor bug bites. Despite thoroughly checking the room initially and finding nothing, we later discovered a dead bedbug under the covers. We have photographic documentation of both the insect and the daily bite patterns. Other guests have noted similar experiences in past reviews. Travelers should exercise caution when booking this location.

Hotel is tired and outdated. Needs maintenence as chipped walls, frayed carpets, bad paint job. Stick in the 90's. Breakfast is fair but nothing to remember.

Immaculately presented and wonderful staff, especially George from reception who made it his personal goal to solve a technical issue for me which was above and way beyond anything I have ever experienced from any hotel staff anywhere in the world. I would definitely stay there again. The hotel is also in an excellent location in Athens

The hotel was very sensually located and well maintained. We had an issue with the air-conditioning the first night, and decided to call the front desk on the second night. When we called reception to ask about the air conditioning, within a few minutes, they had sent somebody upstairs to address the issue. Super responsive and helpful. Highly recommend.

This was excellent hotel. Good location. Staff was very helpful. Ask for Panos at reception desk.

The premier hotel/resort when staying in Kalamata. Wonderful all around. Excellent staff,service,amenities and food! 100%

The restaurant for both breakfast and I had dinner there was excellent!

Mixed stay great setting, but not the right fit for us Overall we had a pleasant enough experience, but it ultimately didn’t fully match what we were looking for. The resort itself is in a beautiful location right on the water, with a nice private beach and plenty of sunbeds and seating options. The beach area was definitely a bonus. with views across to Hydra. The room was fine standard but entry door not much soundproofing. That said, the overall atmosphere felt very much geared towards families with young children. It was quite a busy resort, especially towards our final night when a large number of guests arrived, and at times it felt crowded and lively in a way that didn’t suit the kind of quiet couples escape we had in mind. The buffet was fine but nothing particularly memorable good enough for convenience, but not a standout aspect of the stay. While the hotel itself is well maintained and the staff were generally pleasant and professional, we personally didn’t feel it was the best match for us as a gay couple. At times we felt a little uncomfortable due to the general guest environment, not because of the hotel staff, but simply the mix and atmosphere of the resort. In fairness, we did spend a lot of our time exploring other nearby areas, which we really enjoyed, but that also highlighted that the resort itself wasn’t quite aligned with our travel style. Overall, a nice property in a beautiful setting, but more of a family focused resort.

This was excellent hotel. Good location. Staff was very helpful. Ask for Panos at reception desk.

This was a beautiful property with a great aesthetic. The rooms were very comfortable and the views outstanding. Do not miss the rooftop restaurant! The food and ambience are outstanding! The staff were very helpful and courteous. I loved everything about this property

Always a pleasure staying at Heritage Hill Hotel. Staff are very friendly, extremely helpful and the hotel is in great shape and condition.

This was excellent hotel. Good location. Staff was very helpful. Ask for Panos at reception desk.

This was a beautiful property with a great aesthetic. The rooms were very comfortable and the views outstanding. Do not miss the rooftop restaurant! The food and ambience are outstanding! The staff were very helpful and courteous. I loved everything about this property

Always a pleasure staying at Heritage Hill Hotel. Staff are very friendly, extremely helpful and the hotel is in great shape and condition.