Iron Island Honeymoon Vacations

The Person who checked us in, gave a full tourvof the property. This was great!

This hotel was fine/comfortable for sleeping, but it definitely had some odd things. I was there for 5 night a a dirty laundry bin was outside my room for 5 days. After two nights I called the front desk to ask if they did daily housekeeping and was told "yes" but my room hadn't been touched after 3 days. I called the front-desk inquired and then it was fine after that. The floor I was on had multiple hallway carpet tiles peeling up, and the floor in my room had many stains. The furnishings in this hotel seem very 90's so it could surely use an update. The hot water in my shower wasn't really very hot, but it was workable. The hotel has a breakfast bar, but the offering is limited. They have a decent gym but when I was there both treadmills were out of order which was unfortunate. Most mid-level hotels these days have coffee near the front desk available from at least 6am - 6pm. so was surprised this wasn't offered. Overall the hotel served its purpose as a quiet place to sleep in a location close to restaurants and shopping, but the property was tired and there were some things that we a bit unusual (Lack of room cleaning without asking or hot water). I'd say this place is average and was priced accordingly. I travel to Buffalo for business and have stayed many places along the way. There are surely nicer places in the same area, but for this trip they were twice the price so I chose to stay here and had an average stay.

We had a wonderful stay! The facility is absolutely beautiful, and we especially enjoyed relaxing in the hot springs. We also appreciated the excellent customer service. When we discovered that the bidet in our room wasn't working, the staff moved us to another room the next day and even upgraded us and gave us drink vouchers, which was a very thoughtful gesture. From the beautiful property to the attentive service, everything exceeded our expectations. We had a great experience and would happily stay here again!

The breakfast was incredible, the room was cute and the staff was attentive! The only thing that would have made it better was if I could have stayed longer!

We had a wonderful stay! The facility is absolutely beautiful, and we especially enjoyed relaxing in the hot springs. We also appreciated the excellent customer service. When we discovered that the bidet in our room wasn't working, the staff moved us to another room the next day and even upgraded us and gave us drink vouchers, which was a very thoughtful gesture. From the beautiful property to the attentive service, everything exceeded our expectations. We had a great experience and would happily stay here again!

I stood in the lobby for 15 mins, I called but never heard a phone or anyone pick up.. got to the room, room was super hot! Heat wouldn’t turn off at all. AC hardly worked. ABSOLUTELY NO HOT WATER. (Yes I said something but they didn’t understand I guess). Also, tired saying my check out was yesterday (Friday) so they were knocking on my door at 11:05Am.

The whole experience was incredible, great room, bed was great, amenities were great, breakfast was so delicious and the owner was so very accommodating and delightful, she even sat with us at breakfast and we talked about all of our grandchildren. Would absolutely recommend staying here and we will definitely be staying again!

The room was very clean however it smelled like the previous guest had smoked cigarettes inside of the room. The breakfast was lacking, not many protein options. We ended up getting breakfast somewhere else. The staff were great! Very welcoming, accommodating, and attentive!