Ulysses Riviera Cheap Vacations

The room itself is very clean. Very good staff. Wi-Fi is pretty weak. Has a weird system with the room key. You don’t get a card to enter your room anytime you want, you have to leave your key with reception every time you leave. You have to be a trusting person to be able to do that otherwise take any valuables with you if you can. Showers don’t have hot water. Free Breakfast and they gave me free water. Overall decent experience.

Poor attention to detail. Shower mat had a huge bunch of matted hair on it which was clearly visible by whomever left it next to the shower (assuming housekeeping). Floors not very clean. Bedding - you are given a thin sheet rather than a duvet, mattress is like concrete. We were glad we only stayed on night. Went into annex building on arrival - no staff. Eventually found staff member and asked where reception was, he answered floor 19 - considering there’s only 5 floors in the building I knew this wasn’t right. Turns out it’s in another separate building. On checking out, they couldn’t find us… took ages to check out as receptionist simply shrugged his shoulders and said it’s fine. Really strange experience. Breakfast buffet was good with good selection and nice staff. Wouldn’t recommend to friends & family.

Residenza Piranesi is truly exceptional. The customer service here is, without question, the best I have ever experienced in Europe. The staff is wonderfully diverse, yet every person shares the same remarkable qualities: they are intelligent, thoughtful, warm, attentive, and incredibly efficient. They anticipate what you need before you even have to ask and make every guest feel genuinely valued. The rooms are absolutely beautiful, elegant, comfortable, and exceptionally clean. Every detail reflects care and pride, creating a luxurious and welcoming atmosphere in the heart of Rome. What makes this hotel unforgettable, however, is its extraordinary team. Their kindness and professionalism elevated our entire experience. Residenza Piranesi doesn’t deserve just five stars—it deserves ten stars out of five. I cannot recommend it highly enough, and I would return without hesitation!

The hotel was very nice. The amenities, the view, the size and comfort. We were only there one day so we did not make use of the pool or spa but we could see the pool area and it seemed very nice. The concierge and luggage staff were very welcoming and polite, but the staff working the morning breakfast was very hostile and made us feel unwelcome. This was upsetting because otherwise our stay was quite enjoyable.

This Hotel has the most amazing staff. Everyone is friendly and welcoming. The service was exceptional.

The room was very clean, Breakfast was not great! There was very little choice, this was the 3rd hotel that I had stayed in during my trip and the worst Breakfast..you had to ask the member if staff for more coffee and it felt like you were imposing on them. The hotel itself is lovely but the area is very rough. Every cafe I went into advised me to put my bag in front of me and look out for pick pockets.

A hotel in a brilliant location. Close to all the attractions. Well air conditioned. Nice breakfast. Two points to be improved on 1. customer service, it may have been a language barrier but the staff on reception were not the friendliest and didn't deal well with a couple of requests. 2. the bathroom had been newly fitted by the looks of it, which was good, but there were a couple of snagging issues that needed to be addressed (see issues not dealt with above).

The best hotel ever staff food and the best staff

Clean room, great location, friendly reception and great breakfast!

Very clean, warm and welcoming staff, good breakfast, functional air conditioning.

The room itself is very clean. Very good staff. Wi-Fi is pretty weak. Has a weird system with the room key. You don’t get a card to enter your room anytime you want, you have to leave your key with reception every time you leave. You have to be a trusting person to be able to do that otherwise take any valuables with you if you can. Showers don’t have hot water. Free Breakfast and they gave me free water. Overall decent experience.