Alsace-Lorraine All inclusive Vacations

Great location. Great staff

Location

Although the rooms are small by American standards, they are nicely designed and comfortable. Staff is genuinely friendly and helpful.Breakfast is great with good selection of French cheeses, French pastries and a variety of teas. Great location with rue Saint Lazare and Boulevard des Martyrs giving you a genuine taste of French art de vivre with cafes, restaurants, bakeries and all sorts of shops.

We had a great stay at the Hoy. To start, we were allowed to drop our bags off early. When we came back at check in time we were given an upgraded room without even asking. The room was beautiful and had nice personal touches to it that I have not seen in other hotels such as a personal note and chocolates left on the bed for us, a fresh bottle of water and an exercise bar with a diagram of some stretches you could do. The room was very modern and spacious. The location was also great right in the center of Montmartre. We definitely recommend this hotel and would happily stay here again.

Amazing !

A truly beautiful hotel. Everything from the room to the staff to the common areas were so thoughtful & lovely. The room was big and quiet, and the bed was comfortable & the bathroom was very nice. I would highly recommend if you’re looking for a bougie stay in Paris!

Rooms don’t have charging stations in desk and very little outlets to charge. Most hotels have usb chargers on desk

From the very first day of our stay, we repeatedly reported that the shower drain was clogged. We brought this issue to your attention for four consecutive days. On the first day, the staff member who came to check the issue was noticeably impatient with us. On the second and third days, we were told that the problem would be taken care of. We also made it clear that the water was accumulating severely and that we were concerned the standing water could potentially cause damage to your facilities. On the fourth day, we even took a video to show the problem clearly, including how much hair was blocking the drain. We explained that for all four days, we had been cleaning up the standing water and the bathroom floor ourselves just to prevent further problems. Only after we had repeatedly raised the issue and provided the video was the drain finally addressed. In addition to this, on our final day we discovered that the air conditioning could not be used to cool the room. When we reported this, the response we received was that it was cold tonight and therefore there was no need to use the air conditioning. We understand that problems can sometimes occur, but what was most disappointing was having to repeatedly report the same issues for several days without them being properly addressed. We hope you can understand our frustration and take this feedback seriously.

Amazing hotel. Spotless and clean. Bedding changed daily which was fab. Excellent location, highly recommend

Great location. Great staff

Can’t recommend enough. Great location, quiet, walk everywhere. Super helpful staff.