Great Lakes Adventure Vacations

Wonderful hotel, we will stay again! The staff was super friendly and welcoming. Our check in agent was so bubbly and fun. The room was beautiful and comfortable. The location was incredible as well.

The staff was super friendly. The location was perfect and the room was very comfortable and clean.

I would have really appreciated if there were a microwave available in our room.

Overall our stay met it's purpose but a few things definitely worth noting about our couple night stay at this hotel: - there was an almost absurd amount of security guards patrolling the main lobby area at all times of the day, was borderline alarming/comical to be honest. Made us wonder what kind of a hotel/area we booked ourselves in. Just came from a hotel in downtown Toronto the night before and they didn't even have one security guard...never mind the 10 security guards circling around watching you drink coffee in the lobby at 6:00am here. - hotel elevators were routinely littered with chip bags, sticky floors, etc - room itself was nice though the weird sliding window separating the bed from the bathroom was odd. Turning the bathroom light on brought an immense amount of light into sleeping area, which on top of the noise of sink/toilet/shower not being adequately buffered was kind of disruptive to those not yet awake. Otherwise, property is close enough walking distance to most attractions in the vicinity (the falls, Clifton Hill) though should also note not quite on the Wego bus route. We can't envision ever traveling back to the Niagara Falls area but if we did would most likely look into another hotel option.

Close to many attractions and shopping and nice unique hotel

Best hotel there is!

The location was excellent and the staff were helpful. Unfortunately, my room was dirty. There was dust everywhere and the pillow cases on my bed were dirty. I was able to find a housekeeper and she immediately came to give me clean sheets and pillow cases. The WiFi wasn't working which was a bit frustrating when phone service was limited inside parts of the building. Despite the minor we enjoyed our stay but unfortunately next trip we will seek other accommodations .

The staff was super friendly. The location was perfect and the room was very comfortable and clean.

I would have really appreciated if there were a microwave available in our room.

Just an old outdated hotel you know what you’re getting water pressure was a little low. Paint was cracked.

Great view of the room. The staff were always willing to help and to provide.

I would have really appreciated if there were a microwave available in our room.