Pacific States Adventure Vacations

Clean Rooms, staff very friendly, very relaxing place

Amazing facilities, shops, beach access, bike route around Waikoloa. The whole area is serene, quiet, beautiful - not crowded with touting stores like nearby Kona. And overall resort design is beautiful and functional - is full of open areas to hang and still have tranquility. Full of marine life at the lagoon.

The room was always clean. Susie at the front desk was so helpful and kind. I’ll be coming back

Room was clean and staff was nice.

The staff was great,service was excellent!

The room was excellent and clean. The staff are nice and friendly. We requested a late check-out and we got it. Location is so nice.

Amazing facilities, shops, beach access, bike route around Waikoloa. The whole area is serene, quiet, beautiful - not crowded with touting stores like nearby Kona. And overall resort design is beautiful and functional - is full of open areas to hang and still have tranquility. Full of marine life at the lagoon.

The room was always clean. Susie at the front desk was so helpful and kind. I’ll be coming back

Clean Rooms, staff very friendly, very relaxing place

Room very clean, everyone very polite and courteous. Thd noise from the construction was a bit much.

Clean room, well kept facilities

Clean extremely well equipped and spacious unit. Had everything we needed. Great location. Good amenities. Will definitely stay again.

Great location, amazing view, nice service!

The room wasn’t great. We had to pull the bed out to get at plug ins. There was only one luggage rack and no room for two suitcases (and we only had carryons) in the bedroom. It was good there was a dresser, I unpacked into that. Many large gaps in the flooring. The kitchen was very minimally stocked, not even a plug for the sink to properly wash dishes or a washcloth to wipe up. One of the outside bar stools was so rickety as to be unusable and a shelf in the bathroom was coming out of the wall. Plus there are gaps behind the shelves so stuff can fall through. Hot water for the shower was basically non existent. We had it cranked to full hot every time and never had to turn it down. A couple of times it was lukewarm at best. Can only assume there’s a regulator of some kind because the taps for the sinks had hotter water. Lighting at night is lacking as well as room direction signage. Knowing where to find our room in the dark the first night was a challenge. All that said, the lobby area was great, banana bread, coffee, fruit and water dispenser wonderful. Having use of kayaks, the floating dock area and hot tub (a little small) were also great features and the views absolutely gorgeous. Staff were friendly and helpful, cleanliness and parking not an issue for us. Would we come back? Hmm, not sure.