Virginias Adventure Vacations

Worst experience ever. They overbooked our first night, so moved us to a different hotel, and then said they would refund our stay for the first night. I even have an email from Westin stating this. Now they are NOT refunding the stay. Hotels.com says they can't get a hold of the hotel, but every time I call, someone answers, and they DON'T WANT TO SEE THE EMAIL. I ask the hotel the status of my refund, and they keep telling me someone will get back to me. Both the hotel, and Hotels.com have been TERRIBLE to work with. Will never use either in the future.

This is top of the line, first-class resort. My jaw dropped and I fell in love. What a great campus, facilities, and rooms.

Parking is the main issue

Going in I thought the hotel was nice. When checking in it was late so when I wasn’t greeted or spoken to by the front desk I attributed it to that. However when the morning came I was awoken to a fire alarm at 7am and had to leave the room . After that whole ordeal I wanted breakfast. prepaid for breakfast when booking the room . I didn’t know they had to give me a paper to join as nothing was communicated the night prior any questions I asked they weren’t answered fully. The breakfast the most diabolical thing I have seen. At breakfast I was serviced with extremely dirty dishes and my orange juice glass had an intact lip stain mark on the glass. I noticed once I went to take a drink. I had to wait over 30min to be seated when someone finally came out they asked if I have been seated. I said no. And nothing was said was just led straight to a table no good morning or anything. When I saw everything I was dirty I got up and left. Asked for a refund for the breakfast and I got it without having to do the most. But I spent almost 700$ for a weekend getaway stay so I just assumed the employees could speak and everything would be clean. I expected more with the hotel with the wonderful reviews and was extremely disappointed. Will not book again.

Great resort for families. The swimming pool is perfect for kids, and the property has a lot of open space to walk around and enjoy. The room was spacious and comfortable. Self-parking was easy and convenient. Restaurants and supermarkets are only about a 10-minute drive away, which made the stay very convenient. Overall, we had a very pleasant family stay.

Nice property but did not have a microwave in the room. Also the very small refrigerator was barely cold although they brought us a replacement that worked ok. Convenient to the Crystal city Metro.

Parking is the main issue

Worst experience ever. They overbooked our first night, so moved us to a different hotel, and then said they would refund our stay for the first night. I even have an email from Westin stating this. Now they are NOT refunding the stay. Hotels.com says they can't get a hold of the hotel, but every time I call, someone answers, and they DON'T WANT TO SEE THE EMAIL. I ask the hotel the status of my refund, and they keep telling me someone will get back to me. Both the hotel, and Hotels.com have been TERRIBLE to work with. Will never use either in the future.

Worst experience ever. They overbooked our first night, so moved us to a different hotel, and then said they would refund our stay for the first night. I even have an email from Westin stating this. Now they are NOT refunding the stay. Hotels.com says they can't get a hold of the hotel, but every time I call, someone answers, and they DON'T WANT TO SEE THE EMAIL. I ask the hotel the status of my refund, and they keep telling me someone will get back to me. Both the hotel, and Hotels.com have been TERRIBLE to work with. Will never use either in the future.

Parking is the main issue

Staff was very accommodating and helpful Rooms were clean