Puget Sound Adventure Vacations

The lady at the front desk wasn’t very friendly( needs improvement with her customer service skills)

Hotel was amaizing, however, first time gave a room already assigned to someone else, and after 30 mins they upgrade to a large room

We paid top dollar for a balcony view. We asked to get the down pillows because we were highly allergic. The pillows never came until I called a third time. We were very tired and had to wait 1.5 hour for the pillows which came at me 11:30 late night. I would have expected stellar service for the price we paid for staying just one night. I would not recommend this place to others.

Centrally located. Easy to train and monorail and walkable to other tourist locations.

I stayed in the Cascade Suite. Although my visit was short - the extra living room space and kitchen were great. Ideal for someone staying in the area for a week-long business trip. Comfortable beds, a place to workout, and two restaurants with a cafe/market as well. It is the perfect home away from home!

Hotel was amaizing, however, first time gave a room already assigned to someone else, and after 30 mins they upgrade to a large room

This property is lovely. Unfortunately, Seattle has become a place for many vagrants and the homeless. They loiter around the hotel. My daughter and I didn't feel comfortable leaving the hotel, especially at night. On the way back from lunch we saw a homeless man standing on the top of the steps leading down toward the water just to the right of the entrance of the hotel, he appeared to be peeing on the steps because his pants were down to his knees, I didn't confirm what he was doing, but it was broad daylight. I would expect the hotel staff to intervene and move this type of individual along, but perhaps they have no control. It's unfortunate what Seattle has become. I won't be returning any time soon. BUT if you do have to be in Seattle, the Four Seasons is the way to go.

We paid top dollar for a balcony view. We asked to get the down pillows because we were highly allergic. The pillows never came until I called a third time. We were very tired and had to wait 1.5 hour for the pillows which came at me 11:30 late night. I would have expected stellar service for the price we paid for staying just one night. I would not recommend this place to others.

Hotel was amaizing, however, first time gave a room already assigned to someone else, and after 30 mins they upgrade to a large room

The lady at the front desk wasn’t very friendly( needs improvement with her customer service skills)

It was a normal stay, nothing notable.

Hotel was amaizing, however, first time gave a room already assigned to someone else, and after 30 mins they upgrade to a large room

The lady at the front desk wasn’t very friendly( needs improvement with her customer service skills)