Pulau Indah Adults Only Vacations

Great location, super communication and a very helpful host. Would love to stay again. Thank you Rafi and team

Nice cosy place with great host.

Delicious food, staff vey kind and helpful, clean room

My atay should have been almost perfect but one incident destroyed my experience with them. On my last night of stay, I saw the trash that I already put in the trash bin in the morning on top of the sink when upon my arrival in the hotel at night.

Rooms are getting old and need upgrading

Just the staff was nice and food was ok

Star suites is what happens when accommodation is designed with social media in mind not guests. Looks great in photos, but the real experience falls way short. Our room was neither what was advertised nor fit to stay in. We will be raising a complaint. The room was advertised as premium and described as having one twin room and one queen sized room. Photos showed two light and airy rooms with views over the city plus a well equipped living area. The "queen bedroom" appeared to be a walk in wardrobe with a standard single (not queen) jammed in . Nothing else, because there was no room for anything else. The doors, switches and controls clearly show this was never intended as a room let alone the one advertised. To make the room worse, plumbing for the floor above ran through the room. Every toilet flush or use of shower sounded like a waterfall in the room. Waking us every 10 minutes. The room was also dirty. Old food from past guests on the floor. Sheets didn't fit the bed. I spend 25+ nights a year in hotels/aparthotels. My two at Star Suites were the worst in recent memory. We informed staff of the room issues. No-one cared. We informed staff of the noise issues - they admitted a problem but solved nothing. Also be warned that Star Suites will demand cash deposit on arrivals, which is not in the terms at all when you book. This caused significant issues for us. 2* is generous and mostly only because the location is so good.

Great location, super communication and a very helpful host. Would love to stay again. Thank you Rafi and team

great

Breakfast buffet was the best feature which includes many Malaysian and western food. Room was a bit small but adequate for a sleepover during/before flight.

Just the staff was nice and food was ok