Gortyna Adults Only Vacations

A very good hotel with great staff. It looks tired but overall the experience was great!

This hotel, like many others marked as “VIP Access,” offers no real benefits. Despite clear upgrade availability the night before check-in, we were told nothing was available once we mentioned VIP status—a recurring pattern where upgrades are consistently denied using vague excuses. If a non-VIP guest wanted to pay, I’m certain a room would have been available. There was no recognition, no perk, no welcome amenity—nothing. Even after raising the issue with guest relations, no effort was made to address it. Additionally, the advertised valet parking doesn’t exist and isn’t needed—it’s just misleading. This feels more like a marketing trick than a real program. I strongly urge you to review and remove this hotel from the VIP Access list.

Super place, great staff

We were delighted w our room w its own private pool. Buffet food was super and easy to change for lunch instead of dinner. Staff were very polite and helpful. Facilities were clean and well maintained. Would def recommend for couples and families. The resort is in a steep incline so less suitable for people w mobility difficulties. Ag Nik is a surprisingly lovely town w great restaurants and shops near the lake. Beach near the hotel was perfect. We hope to go back next year!

A very good hotel with great staff. It looks tired but overall the experience was great!

This hotel, like many others marked as “VIP Access,” offers no real benefits. Despite clear upgrade availability the night before check-in, we were told nothing was available once we mentioned VIP status—a recurring pattern where upgrades are consistently denied using vague excuses. If a non-VIP guest wanted to pay, I’m certain a room would have been available. There was no recognition, no perk, no welcome amenity—nothing. Even after raising the issue with guest relations, no effort was made to address it. Additionally, the advertised valet parking doesn’t exist and isn’t needed—it’s just misleading. This feels more like a marketing trick than a real program. I strongly urge you to review and remove this hotel from the VIP Access list.

Super place, great staff

Did not realize all inclusive bar was until 8pm. Not used to all inclusive having specific times and that early. Some of the bar tenders didn’t take care of you the same that they took care of the people spending. I honestly went outside more for drinks even though I paid for all inclusive. The drinks were not good as well. Waste of money for me.

This hotel was exceptional. The view of the room was amazing. The hotel itself was very modern and clean. The sea view from the pool was outstanding and also it has an easy access to the beach. I would definitely suggest staying at this resort.

Wonderful location and facilities.