Heart of England Adults Only Vacations

It was a great stay. Staff and management were very helpful and accommodating. The only downside was the slow WiFi connection but overall i highly recommend!

Classic Hotel in ideal Location. Rear garden are is an absolute delight.

The apartment was great - getting in the property was tricky at first as code didn't work and property manager didn't respond but beyond that was good. the hallway and elevator was very dirty on arrival. the apartment was good though. nice size/quality

The staff was excellent, very responsive and helpful when we had issues. They even made their office available to store luggage before our family home was available Our room was spectacular!!

Nice spot for business stay in SoHo. Small but nice and clean rooms. Only complaint was that restaurant was closed for a private event on my last night and I didn’t see that communicated. There are few later night dining options (after 8:30 pm) open in the area. Great spot otherwise and restaurant has a great view.

Lovely property. Balcony was a great perk during my stay.

Classic Hotel in ideal Location. Rear garden are is an absolute delight.

Lots of food and drink options in the hotel. Room was comfortable albeit cramped for a king bed room. Was meant to get an upgrade but the message wasn’t passed on to check in staff which is quite disappointing - good area and bed was comfortable

The staff were incredible, so friendly and welcoming. The hotel itself is impressive, however undergoing some renovations to the lifts which was a little inconvenient but didn't negatively affect our stay. Our room was lovely and clean, but some aspects were looking a little tired. However if they are renovating I am sure this will be refreshed. The bed was the most comfortable I think I've ever slept it. We had room service on our second night, and it was incredible! The breakfast buffet was excellent both mornings, again with staff so helpful and welcoming.

We loved the location. Close to all the main attractions. We walked to everything. So many choices of places to eat and drink. Our hotel was very clean and well kept and so peaceful. The staff were very polite and accommodating. The beds and bedding were amazing. We would definitely stay here again!

We had a great overall experience at this hotel – the property is beautiful, the staff was friendly and professional, and the amenities were top-notch. It’s a place with a lot of potential for a perfect stay. However, the one issue we had was a pipe that ripped during our stay, which left the carpet in our room wet for nearly half of our visit. While maintenance did fix the problem, we were disappointed that there was no compensation or adjustment offered, especially considering the amount we paid for the room. It did affect our comfort and experience. Despite this, the hotel itself is very nice, and the staff really did their best to help. With a little more attention to guest recovery in situations like this, it would be a 5-star experience.

Great place to stay and so easy for concerts at Wembley stadium.

Lovely property. Balcony was a great perk during my stay.