Tidewater Region Adults Only Vacations

Nicely renovated and great staff

Convenient external room door made it easy walking my dog. Did not have to walk thru.obby.

Only first day I noticed after showering that the water started leaking out of the shower causing a pool a of water. I notified the front desk immediately who then contacted maintenance to fix the shower leak. 24 hours later my shower was not fixed. I had to contact the front again to ask what is going on. They sent maintenance up to my room again to look at the leak. He came to look and didn’t return for an hour. I contacted the front again to ask what is going on which is when they offered to move me. I had to repack my things and move to another room which had a smell of mildew. I bought my own air freshener and left the patio door open because I was so tired of moving around. I was not compensated for the inconvenience at all. It was almost as if they just said ok well things happen which I totally understand but at the same time it’s about giving people outstanding customer service when running a business.

Property is in a great location, the rooms were nice and cold. Entire hotel was in very nice shape, well maintained. All staff were very friendly and helpful!

I have been to DC several times in business and I think this is my hotel of choice. First time here, but it was very convenient and not too far from the office.

Only first day I noticed after showering that the water started leaking out of the shower causing a pool a of water. I notified the front desk immediately who then contacted maintenance to fix the shower leak. 24 hours later my shower was not fixed. I had to contact the front again to ask what is going on. They sent maintenance up to my room again to look at the leak. He came to look and didn’t return for an hour. I contacted the front again to ask what is going on which is when they offered to move me. I had to repack my things and move to another room which had a smell of mildew. I bought my own air freshener and left the patio door open because I was so tired of moving around. I was not compensated for the inconvenience at all. It was almost as if they just said ok well things happen which I totally understand but at the same time it’s about giving people outstanding customer service when running a business.

Property is in a great location, the rooms were nice and cold. Entire hotel was in very nice shape, well maintained. All staff were very friendly and helpful!

Great experience! The service was really, really good, no, exceptional, actually. There are two things Riggs can improve: a) the rooms would benefit from more storage space for clothes - definitely! b) The coffee is always somehow off - it either is too weak (for European taste) or when serving espresso way too bitter, almost salty of sorts. Still, great experience overall. Would book with them again any time

Nicely renovated and great staff

Excellent service. All the employees have been overly helpful, very nice, and welcoming. I travel a lot and the staff was all A+. Bravo! Close dining options that was walkable. Great room that was very comfortable. Very happy!

Only first day I noticed after showering that the water started leaking out of the shower causing a pool a of water. I notified the front desk immediately who then contacted maintenance to fix the shower leak. 24 hours later my shower was not fixed. I had to contact the front again to ask what is going on. They sent maintenance up to my room again to look at the leak. He came to look and didn’t return for an hour. I contacted the front again to ask what is going on which is when they offered to move me. I had to repack my things and move to another room which had a smell of mildew. I bought my own air freshener and left the patio door open because I was so tired of moving around. I was not compensated for the inconvenience at all. It was almost as if they just said ok well things happen which I totally understand but at the same time it’s about giving people outstanding customer service when running a business.

You have to pay for the parking even though the parking lot empty and there are not many cars

Nicely renovated and great staff

Every thing was exquisite