Executive lounge

Reviews of Prestonfield House

5 out of 5
Prestonfield House
Priestfield Road, Edinburgh, Scotland

Reviews

9.8

Exceptional

Rating 10 - Excellent. 224 out of 252 reviews" "
Rating 8 - Good. 19 out of 252 reviews" "
Rating 6 - Okay. 7 out of 252 reviews" "
Rating 4 - Poor. 1 out of 252 reviews" "
Rating 2 - Terrible. 1 out of 252 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ergun

Travelled with partner
Liked: Amenities, property conditions & facilities
Exceptional all round..
Stayed 3 nights in Feb 2024

10/10 Excellent

Zareena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing festive break
Such a friendly welcome at this stunning hotel. Stayed in December so the festive decorations were out and stunning. Room was extremely comfortable with so many luxurious finishes and touches. We dined at on site Rhubard restaurant and whilst a delicious meal, found the service not as attentive as it could have been. But this was specific to the restaurant and not general to the hotel.
Stayed 1 night in Dec 2023

10/10 Excellent

Pete

Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really lovely. Staff were excellent, taking great care of myself and my dog Teddi, especially at meal times so that I didn't have to leave Teddi in the car while I ate. My only very minor observation was the bed being so high. Needed steps to climb in. However an excellent stay, grounds great for taking dog for a walk. Would definitely stay again.
Stayed 1 night in Nov 2023

10/10 Excellent

Agnes

Stayed 1 night in Nov 2023

10/10 Excellent

Catherine

Stayed 1 night in Oct 2023

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an amazing experience! Wonderful staff, food and room! We will be back!
Stayed 1 night in Sep 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Ann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was absolutely stunning. Its location close to everything in the old city, and yet in a secluded, tranquil environment is perfect. The food was excellent and the service was top-notch. Nothing was too much trouble for the staff. We arrived early in the day after an overnight flight from Canada and they were so accommodating. While our room was not ready, which was not unexpected we were served a lovely breakfast. Our bags were taken care of, and when we arrived back from town, around 1:30 they made every effort to get our room ready as soon as possible. We will go back in a heartbeat and highly recommend Prestonfield House.
Stayed 2 nights in Sep 2023

10/10 Excellent

Casey

Liked: Cleanliness, staff & service, property conditions & facilities
One of the best experiences we’ve ever had!
Stayed 1 night in Aug 2023

10/10 Excellent

Annette, Wakefield

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So extravagant, it's like walking onto the set of a Pride and Prejudice film! It's literally a service-obsessed hotel in every way without comparison. An environment of pure grandeur and comfort! An incredible collection of antique furniture, swathes of fabric wallpaper, plush curtains-the pillows are fluffy the lighting is soft and moody, and the housekeeping is second to none! Best night's sleep I've had in years! The food is unparalleled! I had a yogurt made with honey from local bees which live on the property! The rhubarb was also grown on the property and like nothing I ever tasted or will ever taste again! My son, who is a picky eater, said the salmon was so delicious, he felt like he died and went to hotel heaven! Every detail was painstakingly attended to. I made a brief mention of forgetting my umbrella, and no less than two seconds later, a hotel staff member handed me one before I jetted away in the cab they had called for me! I felt like a queen!
Stayed 2 nights in Jul 2023

6/10 Okay

Don

Stayed 4 nights in Jul 2023

10/10 Excellent

Ashish

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Prestonfield House in Edinburgh is a magnificent retreat marries rich history with modern luxury. Its stately exterior and manicured gardens set the stage for the grandeur inside. Each room exudes decadence, blending historic charm with modern amenities and offering splendid views of the gardens or Arthur's Seat. Rhubarb's on-site restaurant is a gastronomic delight, presenting the best of Scottish cuisine using locally-sourced ingredients, complemented by an exquisite wine list. The staff embodies the perfect balance of professionalism and warmth, ensuring a pampered, personalized guest experience. Despite its tranquil setting, the hotel is conveniently located near Edinburgh's city center. Prestonfield House isn't just a hotel—it's an experience that blends history, luxury, culinary excellence, and top-tier service. We highly recommend this gem among Edinburgh's accommodations for an unforgettable stay.

10/10 Excellent

siladitya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!
Stayed 2 nights in Jul 2023

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2023

10/10 Excellent

Suzanne

Stayed 1 night in May 2023

10/10 Excellent

Robert, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities
One of the best experiences that I’ve ever had. They truly made me feel like royalty for the day. I was traveling alone and they were especially accommodating. Rob R from Chicago
Stayed 1 night in May 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Was brilliant. Service, personnel and room was amazing.
In this dining room have sat Benjamin Franklin, Dr Samuel Johnson and James Boswell, Sir Winston Churchill, and the Queen Mother. The painted panels are those from mid-18th century.
In the beautiful yellow drawing room opposite the dining room, the Queen Mother used to sit in the chair below the mirror to have a champaign, as her helicopter could land in the grounds.
Stayed 2 nights in Apr 2023

10/10 Excellent

Robin Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The grounds are amazing! The breakfast was wonderful. This hotel exceeded my expectations.
Stayed 6 nights in Feb 2023

10/10 Excellent

JILL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cannot fault this hotel: wonderful room; wonderful staff; wonderful food.

10/10 Excellent

Sharon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding!
Gorgeous stay at this stunning hotel , it was immaculately clean , service and food outstanding. Would definitely recommend
Stayed 2 nights in Dec 2022

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Real 5 Star Hotel
Totally amazing hotel, the staff especially Jennie on reception was so very nice and very helpful. The whole experience and ambience of this truly 5 Star Hotel in Edinburgh was first class in every way. We have stayed in hotels all over the world, and I would say The Prestonfield, is on par with the luxury Hotels in Dubai. It's the best hotel we have stayed in the UK. Nothing was too much trouble for ANY of the staff. Still smiling at their warmth and friendliness, they truly make you feel at home. Could not fault anything. Thank you Mr Thomson for sharing your lovely creation with us. If you do go, Jennie and the one of the managers, (whose name I forget - sorry), will give you a lovely history lesson of how the Hotel emerged into what it is today. 5 Stars all the way !! Thank you, and we will be back !!
Stayed 1 night in Nov 2022

10/10 Excellent

Sourendra

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff and atmosphere were phenomenal. We will definitely stay here again.

10/10 Excellent

Joy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beyond amazing - smitten
This was one of the best places I have ever stayed. Luxurious, comfortable, and opulent. The staff were so attentive and lovely. I wanted to spend all my time at the hotel. I will most likely visit again. The attention to all the details sets the bar high for every other boutique hotel. Oh and the history. Swoon and smitten!
Stayed 3 nights in Sep 2022

10/10 Excellent

Mark

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 2 nights in Sep 2022

10/10 Excellent

Gina Marie

Stayed 2 nights in Sep 2022

10/10 Excellent

carmel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everythibg. The attention to detail was amazing!
Stayed 2 nights in Aug 2022

10/10 Excellent

Angelo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and services were second to none. Attentive, friendly and very professional. The entire staff made every effort at every level to make our stay comfortable and welcoming!!
Stayed 7 nights in Jul 2022

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2022

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Live in a small castle for the night. Very nice.
Stayed 1 night in Jul 2022

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Pleasant stay but not amazing
It was ok, the hotel is much smaller than I expected..Service is average . Probably wouldn’t go back .
Stayed 2 nights in May 2022

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding customer service
Stayed 1 night in May 2022

10/10 Excellent

Colin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful service from arriving to leaving. Nothing was too much trouble. Rooms very sumptuous and unlimited water, toiletries etc. highly recommend this very unique, glamorous hotel
Stayed 2 nights in Apr 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

8/10 Good

Renata

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Attention to detail could have been improved such as replacing toiletries in the bathroom and cleaning up after customers had left their drinks in the reception rooms would have merited the experience of staying in a five star residence.
Stayed 2 nights in Dec 2021

6/10 Okay

Lee

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Dec 2021

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top Notch
Fantastic service and excellent accommodation and dining.
Stayed 1 night in Dec 2021

10/10 Excellent

Cassandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about Prestonfield is magic, frm gorgeous interiors and grounds, so luxurious rooms, and incredibly friendly and helpful staff. I look forward to staying again.
Stayed 2 nights in Nov 2021

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

Jared, Orlando

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rich history, beautiful grounds
Stayed 2 nights in Nov 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A bucket list place to stay!
A superlative hotel with exemplary service levels and the ideal location for a 30th wedding anniversary!
Stayed 2 nights in Sep 2021

8/10 Good

C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

10/10 Excellent

R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As always, a relaxing experience and particularly pleasant and polite staff.
Stayed 2 nights in Sep 2021

6/10 Okay

Shiona

Liked: Room comfort
Stayed 1 night in Aug 2021

8/10 Good

JOHN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
History of the building maintained and kept to the highest level.
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I absolutely loved this place. I never wanted to leave. The service was incredible. The setting was beautiful. The gardens are immaculate and food delicious (including an amazing breakfast!) I really couldn’t fault the place…I can’t wait to go back.
Stayed 1 night in Jul 2021

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
TV in room had not been set up No instructions re use of room phone to correct above Didn’t see any teabags. All fruit blends Too many cushions Couldn’t get into room on return from meal. Some issue with door. Was dealt with quickly Dangerous table drape. My friend feet were tangled being unaware throughout meal. Almost fell Did not feel it was what we expected in value for price
Stayed 1 night in Jun 2021

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Special Birthday Surprise
Booked DBB stay for my wife’s birthday surprise. On arrival used the free parking ( normally valet parking not available due to Covid). Fantastic service and welcome. At the reception they couldn’t do enough for you and when explained it was my mistake for booking the wrong room style they had a look and offered us an upgrade to a suite which made it even more special for my wife. Where ever you went in or around the hotel the staff just couldn’t do enough for you. The room was amazing beyond both our dreams, comfortable, very clean. We have visited the hotel previously for a wedding and afternoon tea which were excellent. This is the first time of staying and will book and stay again, my wife was blown away with her birthday surprise.
Stayed 1 night in May 2021

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

8/10 Good

expedia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great except the breakfast
Fantastic venue, attentive staff and the rooms and setting is just beautiful. The little touch's for our dog she absolutely loved. We had dinner here which was really great. Breakfast, however was pretty poor not much of it and very dry - no beans with a "full Scottish" and hard boiled poached egg....
Stayed 1 night in Oct 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2020