Mexico Eco-friendly Vacations

Room was neat and tidy, and the staff was very welcoming and accommodating.

Friendly staff. Hotel is a little dated.

Website is a little misleading illustrating the beach images eluding to the resort being on the beach

Was perfect. No problems. Clean, fun, lots of activities to do or just lay by the beach or pool!!

The room was clean, the staff were courteous and attentive. The Japanese and Italian restaurants were good. The Mexican restaurant was incredible. Would 100% recommend.

Room was nice but the mattress was worn. Staff was excellent, kept our room clean and stocked the fridge daily.

We had a great time at Family Selection Kantenah. Our room had an amazing view, was spacious and very clean, and had two large separate bathrooms, which was a huge plus. The service was outstanding! our butlers, Emanuel and Louis, were incredibly helpful and attentive, always taking care of everything we needed. They went above and beyond and even surprised me with birthday touches in our room and at the restaurants. Also one of the sweetest moments was a balloon-filled bubble bath prepared for our toddler she absolutely loved it! We truly loved the resort. The only thing we wished for was heated pools. The weather was a bit chilly during our stay, so we spent most of our time at the beach, which was perfect. But the pool and waterpark were too cold for our toddler to fully enjoy. As for the food, there were so many options that we only had time to try a few. Compared to other resorts we’ve stayed at, I’d rate the food a 8 out of 10 but again we didn’t get to try many of the restaurants, so we may have missed some great ones. Overall, the resort and service were outstanding. We are definitely planning to return and stay longer next time.

The architecture and design were pleasant. Wonderful place to stay and the respect for nature is outstanding

Was perfect. No problems. Clean, fun, lots of activities to do or just lay by the beach or pool!!

Room was neat and tidy, and the staff was very welcoming and accommodating.

Website is a little misleading illustrating the beach images eluding to the resort being on the beach

Rooms are bungalow style with I believe 8 units per (4 up and 4 down). Def roomy enough for a couple. Shower temperature can take a bit in the morning to warm up and pressure is mid. Very prompt with room cleaning once you put your sign on the door, but some areas could use improvements (example we were there 7 nights and there was blue toothpaste splattered from previous stays on the sides of the mirror and hairs on the shower walls that were never cleaned. Beaches were beautiful and cleaned daily, very little seaweed in water/sand. Was very difficult to obtain reservations for the a la carte restaurants...we were only successful once in 7 days. Buffet had good variety of food, not always hot or even warm, they could use some warming trays underneath food. Not a huge variety for lunches, as buffet isn't open, just snack bar and pizzas ready made. Overall, we did enjoy our stay, but I would likely not return, for a few reasons...one of which is the very hard/firm bed.

Unforgettable and romantic experience! This hotel became our second home, our room was spotless and beautiful, the beach was beautiful and you can get service to your beach beds, the amenities, the food and wellness services like everyday yoga at 8 am really made our stay a wonderful time, my husband and I will certainly come back as soon as we can, thank you so much Alaya Tulum!

We loved this resort!! Amazing food, ambience and service!! We will be back.