Karwendel − Vacances de ski

Assez decevant pour un 4 étoiles vu le prix de la nuit : emplacement légèrement excentré de la ville. Des vélos sont sensés être disponibles mais en fait non. J'aurais aimé passer du temps dans le jardin mais en fait pas de transats. Côté chambre, javais une chambre simple : pas de bouteille d'eau offerte, petite serviette, salle de bain peu fonctionnelle, oreiller pas terrible. Par contre : hôtel calme, petit déjeuner super et dans une salle de restauration vraiment belle. En été, le sauna est sur demande, c'était un moment agréable mais manque vraiment d'une piscine ou un jacuzzi. À revenir, je prendrai un hôtel un peu moins cher dans le centre ville et j'éviterai ainsi les déceptions.

Super hôtel et prestations. Je recommande vivement.

Personnel désagréable

Très bel établissement, personnel accueillant, restaurant et petit déjeuner excellent. Parfait pour un week-end au ski. 2min à pied des remontées mécaniques.

Super hôtel et prestations. Je recommande vivement.

Personnel désagréable

The hotel has been renovated to reflect its star rating, despite what others have written in earlier reviews. The rooms are large and comfortable and cleanliness was good. The heating system is a little undersized for the area of the room. The Spa area is good and fully equipped. There are 2 large quiet areas which even if the pool is busy allow you relax. The water in the jacuzzi was a little cold for my wife. Parking at the hotel could be difficult if you are in a busy period but this is a common problem in Seefeld. There is public parking near by. Despite what is written in other reports, the breakfast offers a wide choice and is plentiful. All as expected so far…. however … we were on half board and this is where there is need for big improvements in organisation of the service. no problems for the appetizer because it is buffet..Also the food (when it arrives ) is quite tasty. However the ordering system and the service just doesn’t work, and people are left waiting for a long time, even though there was limited menu ( not à la carte). The staff seem not to be clear on their roles and often are confused about the orders. The customers get angry and the staff frustrated. The problem is how orders are taken and transferred. The chefs whose role is to plate the food, are waiting with little to do. For the price we paid this aspect ruins an otherwise good experience.

Super hôtel et prestations. Je recommande vivement.

Personnel désagréable