Title: Elma Hotel and Art Complex - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=9105267&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Elma Hotel and Art Complex Escape to an art-filled haven where you can rejuvenate by day and be inspired by night under starry skies. ## Photo gallery for Elma Hotel and Art Complex ![Indoor pool, seasonal outdoor pool, pool umbrellas, sun loungers - Elma Hotel and Art Complex (Zikhron Ya'aqov)](https://images.trvl-media.com/lodging/10000000/9110000/9105300/9105267/9234fa1a.jpg?impolicy=resizecrop&rw=598&ra=fit) ![2 restaurants, breakfast served - Elma Hotel and Art Complex (Zikhron Ya'aqov)](https://images.trvl-media.com/lodging/10000000/9110000/9105300/9105267/c567b112.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Elma Hotel and Art Complex (Zikhron Ya'aqov)](https://images.trvl-media.com/lodging/10000000/9110000/9105300/9105267/b3ce6cb9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Double or Twin Room, Balcony | Balcony view - Elma Hotel and Art Complex (Zikhron Ya'aqov)](https://images.trvl-media.com/lodging/10000000/9110000/9105300/9105267/6bf5b1a6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - Elma Hotel and Art Complex (Zikhron Ya'aqov)](https://images.trvl-media.com/lodging/10000000/9110000/9105300/9105267/b575f0b7.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies At Elma Hotel and Art Complex, unwind with a facial or hot stone massage at the onsite spa or enjoy breathtaking ocean views from one of the two on-site restaurants. Relax by the poolside bar, explore the garden and library, take in some fresh air on the terrace, indulge in a coffee from your favorite coffee shop/cafe. ## Reviews 8.0 Very good ## Popular amenities - Pool - Spa - Parking included - Free WiFi - Restaurant - Air conditioning ## Room options ### Check availability for these dates Tonight [Jan. 29 - Jan. 30](https://www.expedia.ca/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=9105267&PinnedHotelID=9105267&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=9105267&PinnedHotelID=9105267&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 30 - Jan. 31](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=9105267&PinnedHotelID=9105267&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=9105267&PinnedHotelID=9105267&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 30 - Feb. 1](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=9105267&PinnedHotelID=9105267&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=9105267&PinnedHotelID=9105267&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Feb. 6 - Feb. 8](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=9105267&PinnedHotelID=9105267&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=9105267&PinnedHotelID=9105267&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 8 of 8 rooms ### View all photos for Economy Single Room ![Economy Single Room](https://images.trvl-media.com/lodging/10000000/9110000/9105300/9105267/9f028a8e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Economy Single Room ### Highlights Soundproofed Air conditioning Flat-screen TV Hypo-allergenic bedding Blackout drapes/curtains Egyptian cotton linens Premium bedding Hair dryer - Garden view - 183 sq ft - Sleeps 1 - 1 Double Bed ### View all photos for Superior Room, Terrace ![Superior Room, Terrace | View from room](https://images.trvl-media.com/lodging/10000000/9110000/9105300/9105267/f23c0cd6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, Terrace 8.0 Very good 4 reviews ### Highlights Terrace Soundproofed Air conditioning Flat-screen TV Hypo-allergenic bedding Blackout drapes/curtains Egyptian cotton linens Premium bedding - Garden view - 269 sq ft - Sleeps 2 - 2 Twin Beds ### View all photos for Deluxe Double or Twin Room, Balcony ![Deluxe Double or Twin Room, Balcony | Balcony view](https://images.trvl-media.com/lodging/10000000/9110000/9105300/9105267/6bf5b1a6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double or Twin Room, Balcony 9.0 Wonderful 4 reviews ### Highlights Balcony or patio Separate sitting area Soundproofed Air conditioning Flat-screen TV Hypo-allergenic bedding Blackout drapes/curtains Egyptian cotton linens - Sea view - 377 sq ft - Sleeps 2 - 2 Twin Beds ### View all photos for Junior Suite, Sea View ![Junior Suite, Sea View](https://images.trvl-media.com/lodging/10000000/9110000/9105300/9105267/77e41ed1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, Sea View ### Highlights Separate sitting area Soundproofed Air conditioning Flat-screen TV Hypo-allergenic bedding Blackout drapes/curtains Egyptian cotton linens Premium bedding - Sea view - 431 sq ft - 1 bedroom - Sleeps 3 - 2 Twin Beds and 1 Twin Sofa Bed ### View all photos for Superior Suite, Balcony ![Egyptian cotton sheets, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/10000000/9110000/9105300/9105267/b3c2c76f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Suite, Balcony ### Highlights Balcony or patio Separate sitting area Soundproofed Air conditioning Flat-screen TV Hypo-allergenic bedding Blackout drapes/curtains Egyptian cotton linens - Garden view - 517 sq ft - 1 bedroom - Sleeps 4 - 2 Twin Beds and 2 Twin Sofa Beds ### View all photos for Superior Suite, Balcony, Sea View ![Egyptian cotton sheets, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/10000000/9110000/9105300/9105267/b3c2c76f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Suite, Balcony, Sea View ### Highlights Balcony or patio Separate sitting area Soundproofed Air conditioning Flat-screen TV Hypo-allergenic bedding Blackout drapes/curtains Egyptian cotton linens - Sea view - 517 sq ft - 1 bedroom - Sleeps 4 - 2 Twin Beds and 1 Twin Sofa Bed ### View all photos for Artist Room ![Artist Room](https://images.trvl-media.com/lodging/10000000/9110000/9105300/9105267/be23be6e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Artist Room ### Highlights Separate sitting area Soundproofed Air conditioning Flat-screen TV Hypo-allergenic bedding Blackout drapes/curtains Egyptian cotton linens Premium bedding - 377 sq ft - Sleeps 3 - 2 Twin Beds and 1 Twin Sofa Bed ### View all photos for Superior Twin Room ![Superior Twin Room](https://images.trvl-media.com/lodging/10000000/9110000/9105300/9105267/645eba46.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Twin Room ### Highlights Soundproofed Air conditioning Flat-screen TV Hypo-allergenic bedding Blackout drapes/curtains Egyptian cotton linens Premium bedding Hair dryer - Sea view - 269 sq ft - Sleeps 2 - 2 Twin Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FZikhron-Yaaqov-Hotels-Elma-Hotel-And-Art-Complex.h9105267.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FZikhron-Yaaqov-Hotels-Elma-Hotel-And-Art-Complex.h9105267.Hotel-Information) ## About the area Zikhron Ya'aqov is home to Elma Hotel and Art Complex. Somek Estate Winery and Zikhron Ya'akov Pedestrian Mall are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Ramat Hanadiv and Sites of Human Evolution at Mount Carmel: The Nahal Me’arot/Wadi el-Mughara Caves. [Visit our Zikhron Ya'aqov travel guide](https://www.expedia.ca/Zikhron-Yaaqov.dx180607) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C32.57810%2C34.94635&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=ubgRD9DvVhejEONpsTYs2iccBaI=) 1 Yair Street, Zikhron Ya'aqov, 3094260 ### What's nearby - First Aliyah Museum 10 min walk \- 0.9 km - Zikhron Ya'akov Pedestrian Mall 13 min walk \- 1.2 km - Somek Estate Winery 15 min walk \- 1.3 km - Nili Museum-Beit Aaronsohn 17 min walk \- 1.5 km - Carmel Winery 8 min drive \- 6.4 km ### Getting around - Netanya Station 30 min drive ### Restaurants - IZ Cafe 3 min drive - McDonald's 5 min drive - המייסדים 16 18 min walk - Tishbi Winery - Restaurant & Coffee 15 min walk - קפה GREG 6 min drive ## About this property ### Elma Hotel and Art Complex Luxury hotel Consider a stay at Elma Hotel and Art Complex and take advantage of a poolside bar, a terrace, and a coffee shop/cafe. Indulge in a Swedish massage, a body treatment, and a body wrap at Elma, the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and ocean views. Free in-room WiFi is available to all guests, along with a garden and a library. Other perks include: - A seasonal outdoor pool and an indoor pool, along with sun loungers and pool umbrellas - Free self parking - Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and 7 meeting rooms - Massage treatment rooms, tour/ticket assistance, and concierge services Room features All 95 rooms feature comforts such as premium bedding and first-run movies, in addition to thoughtful touches like laptop-compatible safes and air conditioning. More conveniences in all rooms include: - Hypo-allergenic bedding and Egyptian cotton sheets - Bathrooms with designer toiletries and shower/tub combinations - Flat-screen TVs with premium channels and first-run movies - Coffee/tea makers, daily housekeeping, and phones ## Similar properties ![Terrace/patio](https://images.trvl-media.com/lodging/5000000/4690000/4688500/4688417/df1d729e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Beit Maimon Zikhron Ya'aqov - Hot tub - Breakfast included - Spa - Parking included 8.0 Very good 201 reviews CA $290 CA $312 total Jan 31 - Feb 1 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-31&endDate=2026-02-01&selected=4688417&PinnedHotelID=4688417&HadPinnedHotel=true®ionId=-1&adults=2) ![Property grounds](https://images.trvl-media.com/lodging/37000000/36560000/36556900/36556900/86ecb8a8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kedem Hotel Tirat HaCarmel - Pool - Hot tub - Breakfast included - Spa 8.8 Excellent 143 reviews CA $357 CA $357 total Jan 31 - 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Feb 10 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-09&endDate=2026-02-10&selected=24203&PinnedHotelID=24203&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-12&endDate=2026-02-13&selected=9105267&PinnedHotelID=9105267&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=9105267,4688417,36556900,1549098,4918670) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Roundtrip airport shuttle (surcharge) - Free self parking on site - Wheelchair-accessible parking available ### Food and drink - Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: USD 40 per person - 2 restaurants - A bar/lounge - A coffee shop/cafe - A poolside bar - Snack bar/deli ### Restaurants on site - Oratorio - The Cube ### Things to do - Full-service spa - Health club - Indoor pool - Library - Sauna - Seasonal outdoor pool - Steam room ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Turndown service - Wedding services ### Business services - 7 meeting rooms ### Outdoors - Garden - Pool loungers - Pool umbrellas - Terrace ### Full-service spa - 8 treatment rooms - Aromatherapy - Ayurvedic treatments - Body scrubs - Body wraps - Couples treatment rooms - Deep-tissue massages - Facials - Hot stone massages - Prenatal massages - Reflexology - Sauna - Spa open daily - Steam room - Swedish massages - Thai massages - Turkish bath ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Assistive listening devices - Braille/raised signage - No elevator - Wheelchair-accessible parking - Wheelchair-accessible path of travel ### More - Banquet hall - Designated smoking areas ## Room amenities ### Bedroom - Blackout drapes - Egyptian cotton sheets - Hypo-allergenic bedding ### Bathroom - Bathrobes - Designer toiletries - Hair dryer - Private bathroom - Shower/bathtub combination - Slippers - Towels provided ### Entertainment - First-run movies - Flat-screen TV with premium cable channels ### Food and drink - Coffee/tea maker - Free bottled water - Limited room service - Minibar ### More - Air conditioning (climate-controlled) - Free daily newspapers - Iron/ironing board on request - Laptop-compatible safe - Phone - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 6:00 PM Contactless check-in available Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before 11:00 AM Contactless check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools Please note that check-in starts at 6 PM on Saturdays. ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children younger than 16 are not allowed at this adults-only property; all guests 16 and older are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - You may be required to pay the following charge at the property: Israel Value-Added Tax (VAT) at 18%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Israel. We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: approximately USD 40 per person The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Minimum Spring Break check-in age is 20 years old This property accepts credit cards, debit cards, and cash Safety features at this property include a smoke detector This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention This property does not have elevators The seasonal pool will be open from May to October Pool access available from 10:00 AM to 6:00 PM Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Guests under 16 years old are not permitted at this adults-only property Guests under 18 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub Guests under 16 years old are not allowed in the spa ### Property is also known as Elma Arts Complex Luxury Hotel Zikhron Ya'aqov Elma Arts Complex Luxury Zikhron Ya'aqov Elma Arts Complex Luxury Elma Hotel Art Complex Zikhron Ya'aqov Elma Art Complex Zikhron Ya'aqov Elma And Art Complex Elma Hotel and Art Complex Hotel Elma Hotel and Art Complex Zikhron Ya'aqov Elma Hotel and Art Complex Hotel Zikhron Ya'aqov ## Frequently asked questions ### Does Elma Hotel and Art Complex have a pool? ### How much does it cost to stay at Elma Hotel and Art Complex? ### Is Elma Hotel and Art Complex pet-friendly? ### How much is parking? ### What time is check-in at Elma Hotel and Art Complex? ### What time is check-out at Elma Hotel and Art Complex? ### Does Elma Hotel and Art Complex provide a shuttle to the airport? ### Where is Elma Hotel and Art Complex located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Elma Hotel and Art Complex Reviews 8.0 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 7.4 Cleanliness ### 7.2 Amenities ### 7.6 Staff & service ### 8.0 Property conditions & facilities 10 - Excellent 26 8 - Good 21 6 - Okay 10 4 - Poor 8 2 - Terrible 2 ## Reviews ### 4/10 Poor #### Or Sep 29, 2025 Liked: Staff & service Disliked: Amenities, property conditions & facilities Beautiful and relaxing surroundings, but the rooms are dirty, outdated, and poorly maintained. Not a place I’d return to, especially given the high price that doesn’t match the value. ![](https://a.travel-assets.com/ugc/hotel-reviews/419c50c0-966e-413d-a4d1-ed382a747151-1759153674840.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/0b758c9e-07fd-4d0c-8929-81fe46c147fa-1759153674335.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/ced75b0f-f43b-4b86-afb7-513cc545562a-1759153673351.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Or Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Mindy Sep 14, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Grear art place to stay Hotel hub, lots nice and beautiful art ##### Mindy Stayed 1 night in Aug 2025 ### 10/10 Excellent #### ROI Aug 3, 2025 Liked: Cleanliness, staff & service, property conditions & facilities The view is amazing ##### ROI Stayed 1 night in Aug 2025 ### 6/10 Okay #### Lisa Oct 1, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities While views and food are spectacular, the property seems understaffed and maintenance of rooms is poor. ##### Lisa Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Andrew Feb 25, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent, and stimulating place Really enjoyed our stay, welcoming staff, amazing breakfast and clean rooms & facilities. Loved the unique atmosphere, incredible art everywhere. Would recommend to anyone that is looking for something that is not run of the mill. ##### Andrew Stayed 2 nights in Feb 2023 ### 8/10 Good #### Richard Aug 12, 2022 Liked: Cleanliness, amenities, property conditions & facilities Excellent and unique experience ##### Richard Stayed 1 night in Aug 2022 ### 6/10 Okay #### Verified traveller Jun 13, 2023 Liked: Cleanliness #### Quirky hotel, good location for stopover Quirky, arty, really great swimming pool and gardens. Breakfasts were very good with ample variety. Location good for a stopover and an enjoyable walk into the centre of town. Housekeeping was very hit and miss - could do with a more structured timetable. ##### Verified traveller Stayed 4 nights in Jun 2023 ### 6/10 Okay #### Bridget Apr 15, 2023 Disliked: Cleanliness, staff & service, property conditions & facilities Beautiful view but rundown property needs repair and attention. ##### Bridget Stayed 1 night in Apr 2023 ### 4/10 Poor #### Deena Aug 23, 2025 Liked: Cleanliness, property conditions & facilities, room comfort #### Not a great experience After having come from a spa in northern Israel which was incredible .. the staff went out of their way to be helpful, it was not the feeling in this hotel. It had a cold feeling .. it was a gorgeous hotel, with incredible views, and wonderful art, but it left my husband and I cold. I felt like we were in an art gallery but had a place to sleep there. Also, they claim they ah e an elevator, which they do, but each of the rooms I saw had a number of steps up to the room. My husband has a walker, and it was a bit difficult for him. It would have been wonderful if someone offered to help us to our room. I wish I hadn’t spent the kind of money I did on this place. ##### Deena Stayed 1 night in Aug 2025 ### 6/10 Okay #### Hadar Jul 28, 2022 Liked: Property conditions & facilities People were smoking around the pool, garbage was left on the floor ##### Hadar Stayed 2 nights in Jul 2022 ### 8/10 Good #### Mahshid Jan 7, 2023 Liked: Cleanliness, property conditions & facilities Disliked: Staff & service #### Our experience at Elma Hotel My family and I had a two night stay at this property. The location and view from our room was amazing. The service on the other hand was not great. We stayed in suite 501 which is right above the garage opening which creates tremendous noise from banging against the drainage system of the garage that translated straight to our room about 400 to 500 times a day. We asked for our room to be serviced and it was not. For the price we paid we expected a lot better quality of stay. ##### Mahshid Stayed 2 nights in Jan 2023 ### 4/10 Poor #### HAGGAI Jan 27, 2023 Liked: Cleanliness, property conditions & facilities Disliked: Staff & service We booked a half board stay at a significant premium, expecting dinner on arrival. However, we were only offered a sandwich or soup in the bar. Dinner the next night did not even include soft drinks. Also had maintenance issues in the room. When we complained and asked to talk to the manager, there was sympathy but no call back from manager and no compensation whatsoever. Service is sympathetic but not effective. Value for money, especially for the half board upgrade, is poor. ##### HAGGAI Stayed 2 nights in Jan 2023 ### 4/10 Poor #### Pascal May 16, 2022 Liked: Property conditions & facilities Disliked: Staff & service #### Disappointed We had booked a specific type of suite. When we arrived they had downgraded us without informing us. We were given the keys and when we got into the room were shocked by the downgrade. Eventually we were moved to a better room which was still not the category that we had reserved. We were obviously given compensation for that but our disappointment was great because we didn’t have the view that we hoped for. We selected this hotel for the view and therefore booked the best accomodations there but our stay was with no view. One of the biggest complaint is that we were not informed beforehand that we would not be getting the room reserved. We were not treated with consideration. Our room was not cleaned during our two nights stay and we had to request the maid to come. They came and they only changed towels and did not clean bathroom and bedroom. Definitely not the type of service you expect for a five star hotel ##### Pascal Stayed 2 nights in May 2022 ### 8/10 Good #### Yuval Mar 13, 2022 Liked: Cleanliness, property conditions & facilities Disliked: Room comfort #### beautiful but can be amazing great place beautiful view. the room lacks a comfortable seat for reading or watching TV. the lobby area lacks places to seat and have fun the entrance to the indoor pool is prohibited for children. they were very disappointed. ##### Yuval Stayed 1 night in Mar 2022 ### 8/10 Good #### Ishai Jan 29, 2022 Liked: Property conditions & facilities, room comfort Disliked: Staff & service #### Amazing architecture. Very poor service. Great location for a relaxing weekend. Amazing architecture. A must be for architects. But the service is horrible! The food is just fine what you would expect for a luxury hotel in Israel. But the Frontdesk is unbelievable incompetent. Everything we needed or asked has to be asked three or four times and even than it’s not happening. ![](https://a.travel-assets.com/ugc/hotel-reviews/F95AAB3C3CEA0498FD2AABB35382F242409FB0D81643465414449.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/5211072DF5F2C3101CB222F8BFB0CA7B4A10DC631643465414362.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/34E1B9207077603B6BA041F4BC2FE89396DC3BE21643465414530.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Ishai Stayed 1 night in Jan 2022 ### 8/10 Good #### Lilia Nov 16, 2021 Liked: Property conditions & facilities, room comfort Disliked: Cleanliness, staff & service Great hotel, but the service is not what is expected for the money. First booked one room but were put in a cheaper option, had to change. No cleaning came to clean the room on the second day of the stay. Breakfast is very good with lots of options of food ##### Lilia Stayed 2 nights in Nov 2021 ### 4/10 Poor #### Verified traveller Nov 5, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great service Great breakfast Nice view Poor exchange relative to the high price Basic room standards and facilities For the price I would expect a hot tub in the patio ![](https://a.travel-assets.com/ugc/hotel-reviews/B8FF14A353EF1AA4B7523A4DA9E1F0F5C8FF00BB1636120634550.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 1 night in Nov 2021 ### 8/10 Good #### Liron Sep 30, 2021 Liked: Staff & service Disliked: Room comfort #### Too expensive, room could improve Value for money makes it not worth the stay. Room and facilities didn't live up to expectations. Food was excellent, location and views are amazing! ##### Liron Stayed 3 nights in Sep 2021 ### 10/10 Excellent #### Lior Sep 1, 2021 Liked: Cleanliness, staff & service, room comfort #### Family vacation Great hotel for families, nice pool and amazing view ! Tasty breakfast too. ##### Lior Stayed 2 nights in Aug 2021 ### 8/10 Good #### Inbal Aug 27, 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Best view ##### Inbal Stayed 1 night in Aug 2021 ### 10/10 Excellent #### Verified traveller Aug 15, 2021 Liked: Cleanliness, staff & service, property conditions & facilities Nice stay in a quaint town- be sure to visit botanical gardens. Food was plentiful snd yummy- wish they had weeknight concerts. ##### Verified traveller Stayed 2 nights in Aug 2021 ### 6/10 Okay #### Renee Aug 6, 2021 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Poor upkeep of an otherwise beautiful facility After having read a number of negative reviews by other guests regarding the poor level of cleanliness in the hotel, we decided to add a note in our own on-line reservation requesting/demanding a clean room. Despite that, upon entering our room we were shocked to discover that the floor and the carpet were full of lint and other dirt, the glass doors out to the two porches, as well as their glass walls, were stained and had clearly not been cleaned for quite a while, the mirror inside the room was also stained and worst of all, the sheets in our bed were very wrinkled making us wonder whether they had been changed since the previous guests. There were numerous dirty and otherwise poorly maintained areas in the dining room as well, including sticky floors and birds' feces on the ledge of the balcony, where the guests who did not want to sit inside were invited to have their meals, only to find themselves seated on filthy, discolored chairs on many of which the paint had also peeled off. To top our disappointment in the level of maintenance in the hotel, despite several complaints to the personnel, most of our complaints were totally ignored. On the positive side, the meals were excellent, the room we had was spacious and comfortable and the entire swimming pool area, including the pool itself, was beautiful and well taken care of and offered a breathtaking view of the coast. ![One of many stained chairs on the dining room balcony](https://a.travel-assets.com/ugc/hotel-reviews/E71EB73390D149692D6B5340C36AE045C007F11F1628309988939.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Ledge of the dining room balcony](https://a.travel-assets.com/ugc/hotel-reviews/9ACFF75DAAB65F0D2A9AF2DA88596783DE9CF3E41628309988853.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Corner in the dining room](https://a.travel-assets.com/ugc/hotel-reviews/038D37E49282E025A3917815AF2F0BEFF52A0F6E1628309988950.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Renee Stayed 2 nights in Aug 2021 ### 4/10 Poor #### Verified traveller Jul 31, 2021 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### decevant nous venons de passer une nuit dans cet hotel, la chambre était sale, le mobilier vieux et succin, la propreté laisse énormément à désirer, nous avons demandé de changer de chambre , on nous a répondu que la manager allait s'en occuper , on attend encore son avis ?? + de 500 € la nuit!!! ##### Verified traveller Stayed 1 night in Jul 2021 ### 10/10 Excellent #### SHLOMIT Jul 9, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### amazing experience An amazing 5-star hotel experience. Not only a hotel - but also an art gallery, the best view in Israel, close to many attractions (we visited Megido, Mount Carmel / Muchraka, Haifa), excellent food and of course beautiful Zichron-Yaakov. ##### SHLOMIT Stayed 2 nights in Jul 2021 ### 4/10 Poor #### Idan Jun 22, 2021 Liked: Room comfort Disliked: Cleanliness, staff & service #### Disappointing service \- Room toilet wasn't clean when we checked in. - Room wasn't trolley accessible - Poolside wasn't clean - Bad smell inside the room - Maintenance guy left a mess in the room after he was called to fix something ##### Idan Stayed 2 nights in Jun 2021 ## Expedia's Latest Trends ### Hotels > [Sea Tower](https://www.expedia.ca/Haifa-Hotels-Sea-Tower.h26805214.Hotel-Information) > > [David Hostel - Hostel](https://www.expedia.ca/Tiberias-Hotels-David-Hostel.h41531510.Hotel-Information) > > [Galilee Triple Terrace](https://www.expedia.ca/Tiberias-Hotels-Galilee-Triple-Terrace.h27553673.Hotel-Information) > > [Dayos Unique Suites](https://www.expedia.ca/Eilat-Hotels-Dayos-Unique-Suites.h25756617.Hotel-Information) > > [Royal Beach Eilat by Isrotel exclusive](https://www.expedia.ca/Eilat-Hotels-Royal-Beach-Eilat.h1556033.Hotel-Information) > > [Hotels in Sandy Lake](https://www.expedia.ca/Sandy-Lake-Hotels.d553248635921965253.Travel-Guide-Hotels) > > [Medi Terre Boutique Hotel - By Saida Hotels](https://www.expedia.ca/Netanya-Hotels-Azimut-Hotel-Medi-Terre-Netanya.h19397367.Hotel-Information) > > [Cabin Rentals Middle Bass Island](https://www.expedia.ca/Middle-Bass-Island-Cabins.d6339209-aaCabins.Travel-Guide-Accommodation) > > [Galei Kinnereth Hotel](https://www.expedia.ca/Tiberias-Hotels-Galei-Kinnereth-Hotel.h63395.Hotel-Information) > > [DoubleTree by Hilton Miami North I-95](https://www.expedia.ca/Miami-Hotels-Holiday-Inn-Miami-North-I-95.h15260774.Hotel-Information) > > [Edmond Luxury Hotel & Spa](https://www.expedia.ca/Rosh-Pinna-Hotels-Edmond.h27020360.Hotel-Information) > > [Cheap Hotels in Preissac](https://www.expedia.ca/Preissac-Hotels-Cheap-Hotels.0-0-d553248635740535854-tCheapHotels.Travel-Guide-Filter-Hotels) > > [5 Star Hotels in Ludhiana](https://www.expedia.ca/5Star-Ludhiana-Hotels.s50-0-d2158.Travel-Guide-Filter-Hotels) > > [Kedem Hotel](https://www.expedia.ca/Haifa-Hotels-Kedem-Hotel.h36556900.Hotel-Information) > > [La Finca Boutique Suites - Old City](https://www.expedia.ca/Beersheba-Hotels-La-Finca-Boutique-Suites-Old-City.h88756113.Hotel-Information) > > [Luxury Hotels in Rahway](https://www.expedia.ca/Rahway-Hotels-Luxury-Hotel.0-0-d149302-tLuxuryHotel.Travel-Guide-Filter-Hotels) > > [Hotels in London](https://www.expedia.ca/London-Hotels.d178279.Travel-Guide-Hotels) > > [Hotels with Hot Tubs in Belleville](https://www.expedia.ca/Belleville-Hotels-Hotels-With-Hot-Tubs.0-0-d6057820-tHotelsWithHotTubs.Travel-Guide-Filter-Hotels) > > [Sea View Eilat](https://www.expedia.ca/Eilat-Hotels-Sea-View-Eilat.h24133639.Hotel-Information) > > [Luxury Hotels in Maswa](https://www.expedia.ca/Maswa-Hotels-Luxury-Hotel.0-0-d3000656151-tLuxuryHotel.Travel-Guide-Filter-Hotels) > > [Luxury Hotels in Montreal](https://www.expedia.ca/Montreal-Hotels-Luxury-Hotel.0-0-d178288-tLuxuryHotel.Travel-Guide-Filter-Hotels) ### Flights ### Packages ### Vacation Rentals ### General > [Visit Taos](https://www.expedia.ca/Taos.dx602286) > > [Visit Osasco](https://www.expedia.ca/Osasco.dx6046503) > > [Visit Urnerboden](https://www.expedia.ca/Urnerboden.dx6340442)