Title: Relais & Chateaux Schönegg (Hotel) - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Relais & Chateaux Schönegg Families find the perfect blend of luxury and adventure at this Zermatt retreat, where powdery ski slopes meet charming village exploration ## Photo gallery for Relais & Chateaux Schönegg ![Indoor pool, outdoor pool - Relais & Chateaux Schönegg (Zermatt)](https://images.trvl-media.com/lodging/1000000/550000/546100/546016/78683673.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Balcony view - Relais & Chateaux Schönegg (Zermatt)](https://images.trvl-media.com/lodging/1000000/550000/546100/546016/bd20517f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property - Relais & Chateaux Schönegg (Zermatt)](https://images.trvl-media.com/lodging/1000000/550000/546100/546016/cdd01784.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Relais & Chateaux Schönegg (Zermatt)](https://images.trvl-media.com/lodging/1000000/550000/546100/546016/093fb4ec.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Indoor pool, outdoor pool - Relais & Chateaux Schönegg (Zermatt)](https://images.trvl-media.com/lodging/1000000/550000/546100/546016/5cc61e2a.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Schönegg, in Zermatt's heart, caters to families and ski lovers. Enjoy continental breakfast on a sunny terrace, then hit the slopes via ski-in/ski-out or shuttle. The onsite Gourmetstüebli restaurant offers French cuisine, including options for children. ## Reviews 9.6 Exceptional ## Popular amenities - Pool - Hot tub - Pet friendly - Free WiFi ## Check prices for these days [Tonight ](https://www.expedia.ca/Hotel-Search?startDate=2026-02-23&endDate=2026-02-24&selected=546016&PinnedHotelID=546016&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-23&endDate=2026-02-24&selected=546016&PinnedHotelID=546016&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.ca/Hotel-Search?startDate=2026-02-24&endDate=2026-02-25&selected=546016&PinnedHotelID=546016&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-24&endDate=2026-02-25&selected=546016&PinnedHotelID=546016&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=546016&PinnedHotelID=546016&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=546016&PinnedHotelID=546016&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=546016&PinnedHotelID=546016&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=546016&PinnedHotelID=546016&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options ### View all photos for Suite ![Suite | Terrace/patio](https://images.trvl-media.com/lodging/1000000/550000/546100/546016/92417963.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite 10.0 Exceptional 1 review ### Highlights Balcony Separate sitting area Soundproofed Fireplace Private indoor hot tub Heating Connecting rooms available Free cribs/infant beds - 549 sq ft - Sleeps 3 - 1 Queen Bed ### View all photos for Double Room (Charme) ![Double Room (Charme)](https://images.trvl-media.com/lodging/1000000/550000/546100/546016/21d7c909.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room (Charme) 9.4 Exceptional 3 reviews ### Highlights Soundproofed Heating Connecting rooms available Flat-screen TV Hypo-allergenic bedding Pillow menu Premium bedding Sofa bed - unspecified - 226 sq ft - 1 bedroom - Sleeps 2 - 1 Double Bed ### View all photos for Double Room Charme with Matterhorn View ![Double Room Charme with Matterhorn View](https://images.trvl-media.com/lodging/1000000/550000/546100/546016/35b17dee.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room Charme with Matterhorn View 10.0 Exceptional 6 reviews ### Highlights Balcony Soundproofed Heating Connecting rooms available Free cribs/infant beds Flat-screen TV Hypo-allergenic bedding Pillow menu - Mountain view - 248 sq ft - 1 bedroom - Sleeps 3 - 1 Double Bed ### View all photos for Style Double room with Matterhorn view ![Style Double room with Matterhorn view](https://images.trvl-media.com/lodging/1000000/550000/546100/546016/6bec23cd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Style Double room with Matterhorn view 10.0 Exceptional 1 review ### Highlights Soundproofed Heating Connecting rooms available Free cribs/infant beds Flat-screen TV Hypo-allergenic bedding Pillow menu Premium bedding - 1 bedroom - Sleeps 3 - 1 Queen Bed ### View all photos for Junior Suite Style ![Junior Suite Style](https://images.trvl-media.com/lodging/1000000/550000/546100/546016/4d798342.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite Style ### Highlights Soundproofed Heating Connecting rooms available Free cribs/infant beds Flat-screen TV Hypo-allergenic bedding Pillow menu Premium bedding - 1 bedroom - Sleeps 3 - 1 Queen Bed ### View all photos for Charme Single room ![Charme Single room](https://images.trvl-media.com/lodging/1000000/550000/546100/546016/bf9383ae.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Charme Single room ### Highlights Balcony or patio Soundproofed Heating Connecting rooms available Flat-screen TV Hypo-allergenic bedding Pillow menu Pillowtop bed - 237 sq ft - Sleeps 1 - 1 Twin Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FZermatt-Hotels-Relais-Chateaux-Schonegg.h546016.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FZermatt-Hotels-Relais-Chateaux-Schonegg.h546016.Hotel-Information) ## About the area Located in Zermatt, Relais & Chateaux Schönegg is in the city center and near a boardwalk/promenade. Zermatt-Matterhorn Ski Paradise and Breuil-Cervinia Ski Area are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Matterhorn. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the snowshoeing and snow tubing. [Visit our Zermatt travel guide](https://www.expedia.ca/Zermatt.dx4300) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C46.02153%2C7.75342&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=Awg7cybg5e9uHo6Y1EAOgJ8zSo8=) Riedweg 35, Zermatt, VS, 3920 ### What's nearby - ![This photo is taken from the Riedweg. It's great for sunset and blue hour photos since it allows to frame both the village and the Matterhorn.](https://images.trvl-media.com/place/4300/9f377b52-3957-4a02-bfc7-b112c38ffe80.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Zermatt-Matterhorn Ski Paradise 1 min walk \- 0.0 km - ![#Contest #Matterhorn #Zermatt #Switzerland #Suisse#Schweiz #HeavenonEarth #Culture](https://images.trvl-media.com/place/4300/75e47df8-32d9-4257-a27c-f3c2f5e930be.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Zermatt - Furi 6 min walk \- 0.6 km - ![Was in Zermatt for the new year... worth visiting this beautiful mountain ;).. let me know your feedback #WinterWonders #Zermatt](https://images.trvl-media.com/place/4300/80036185-825e-4ebc-9cfd-a391a5ee524e.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Furi Ski Area 6 min walk \- 0.6 km - ![#Contest #Matterhorn #Zermatt #Switzerland #Suisse#Schweiz #HeavenonEarth #Culture](https://images.trvl-media.com/place/4300/75e47df8-32d9-4257-a27c-f3c2f5e930be.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Furi - Riffelberg 6 min walk \- 0.6 km - Zermatt–Sunnegga Funicular 3 min walk \- 0.3 km ### Getting around - Zermatt Gornergratbahn Station 10 min walk - Geneva International Airport (GVA) 162 min drive ### Restaurants - Parkhotel Beau Site 5 min walk - Golden India 10 min walk - Manud 10 min walk - Schweizerhof Kitchen 11 min walk - Bazaar 1 min walk ## About this property ### Relais & Chateaux Schönegg Luxury family-friendly hotel near Zermatt-Matterhorn Ski Paradise Free continental breakfast, a terrace, and a garden are just a few of the amenities provided at Relais & Chateaux Schönegg. Hit the slopes at this hotel offering ski-in/ski-out access, a ski shuttle, and ski passes. Treat yourself to a body treatment, a body scrub, or a Swedish massage at Infinity Spa, the onsite spa. The on-site French cuisine fine-dining restaurant, Gourmetstuebli, offers breakfast, lunch, dinner, light fare, and kids' meals. In addition to an arcade/game room and a library, guests can connect to free in-room WiFi. Other perks at this hotel include: - An indoor pool and an outdoor pool - Free train station pick-up, bike rentals, and access to a nearby indoor pool - Babysitting (surcharge), smoke-free premises, and wedding services - Tour/ticket assistance, a porter/bellhop, and luggage storage Room features All guestrooms at Relais & Chateaux Schönegg boast comforts such as premium bedding and pillow menus, as well as thoughtful touches like laptop-friendly workspaces and bathrobes. Other conveniences in all rooms include: - Children's slippers and childcare services - Hypo-allergenic bedding and pillowtop mattresses - Bathrooms with shower/tub combinations and free toiletries - Flat-screen TVs with digital channels - Wardrobes/closets, electric kettles, and heating ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/5000000/4600000/4598300/4598209/e412c916.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Antika Zermatt - Breakfast included - Spa - Free WiFi - Bar 9.0 Wonderful 305 reviews CA $438 CA $469 total includes taxes & fees Mar 26 - Mar 27 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-26&endDate=2026-03-27&selected=4598209&PinnedHotelID=4598209&HadPinnedHotel=true®ionId=-1&adults=2) ![Sauna, hot tub, steam room, Turkish bath, hot stone massages](https://images.trvl-media.com/lodging/7000000/6420000/6416300/6416247/e808dea3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### BEAUSiTE Zermatt Zermatt - Pool - Hot tub - Breakfast included - 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Pool - Hot tub - Breakfast included - Spa 9.4 Exceptional 375 reviews CA $681 CA $722 total includes taxes & fees Mar 1 - Mar 2 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-01&endDate=2026-03-02&selected=4521379&PinnedHotelID=4521379&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/4000000/3040000/3032600/3032593/15d56e89.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Phoenix Zermatt - Breakfast included - Pet friendly - Free WiFi - Gym 9.4 Exceptional 685 reviews CA $544 CA $579 total includes taxes & fees Mar 1 - Mar 2 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-01&endDate=2026-03-02&selected=3032593&PinnedHotelID=3032593&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-03-09&endDate=2026-03-10&selected=546016&PinnedHotelID=546016&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=546016,4598209,6416247,6480222,991444) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - 24-hour roundtrip airport shuttle on request for a surcharge - Free train station pick-up shuttle - Ski shuttle (surcharge) ### Food and drink - Free continental breakfast available daily 7:30 AM to 10:30 AM - A bar/lounge - A restaurant - Snack bar/deli ### Restaurants on site - Gourmetstuebli ### Things to do - Arcade/game room - Bicycle rentals - Full-service spa - Hot tub - Ice skating - Indoor pool - Indoor pool (guest access) - Library - Outdoor pool - Piano - Sauna - Ski lessons - Ski passes - Ski storage - Ski-in/ski-out access - Steam room ### Family friendly - Arcade/game room - In-room babysitting (surcharge) - Indoor pool - Laundry facilities - Outdoor pool - Snack bar/deli - Soundproofed rooms ### Conveniences - Free newspapers in lobby - Laundry facilities - Limited-hour front desk - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Turndown service - Wedding services ### Business services - Business center ### Outdoors - Garden - In the mountains - Terrace ### Full-service spa - 2 treatment rooms - Body scrubs - Facials - Hot stone massages - Hot tub - Sauna - Spa open daily - Sports massages - Steam room - Swedish massages - Turkish bath ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible lounge - Wheelchair-accessible path of travel - Wheelchair-accessible public washroom - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - 2 buildings - 7 floors - Banquet hall - Built in 1990 - Fireplace in lobby - Smoking not allowed ## Room amenities ### Bedroom - Hypo-allergenic bedding - Pillow menu - Pillowtop mattress - Premium bedding ### Bathroom - Bathrobes - Children's slippers - Free toiletries - Hair dryer - Private bathroom - Shower/bathtub combination - Slippers - Towels provided ### Entertainment - Flat-screen TV with digital channels - MP3 dock ### Food and drink - Coffee/tea maker - Electric kettle - Limited room service - Minibar - Restaurant dining guides ### More - Connecting rooms available - Desk - Electrical adapters - Heating - Iron/ironing board on request - Laptop workspace - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2 PM; Check-in end time: 10 PM Minimum check-in age: 18 ### Check-out Check-out before 11 AM Contactless check-out available ### Special check-in instructions This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation The front desk is open daily from 7:00 AM - 11:00 PM Front desk staffed during limited hours This property doesn't offer after-hours check-in For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools Zermatt is in a car-free zone and can be reached only by train. ### Renovations and closures The property is closed between August 31 and December 01\. ### Access methods Front desk (limited hours) ### Pets Pets allowed for an extra charge of CHF 30 per pet, per night Welcoming dogs only 1 total pets Restrictions apply; for more information contact the property at the number on the booking confirmation Food and water bowls are available ### Children and extra beds Children are welcome 1 child, up to the age of 9 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for CHF 120.0 per night ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age. We have included all charges provided to us by the property. ### Optional extras - Airport shuttle fee: CHF 800 per vehicle - Pet fee: CHF 30 per pet, per night - Rollaway bed fee: CHF 120.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Safety features at this property include a smoke detector This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation Children under 12 years old are not allowed in the hot tub without adult supervision Children under 12 years old are not allowed in the spa without adult supervision ### National rating Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 star Superior and is displayed on this page as 4.5 stars. ### Property is also known as Relais Chateaux Schönegg Hotel Zermatt Chalet Hotel Schönegg Zermatt Chalet Schönegg Chalet Schönegg Zermatt Relais Chateaux Schönegg Hotel Relais Chateaux Schönegg Zermatt Relais Chateaux Schönegg Relais & Chateaux Schonegg Relais & Chateaux Schönegg Hotel Relais & Chateaux Schönegg Zermatt Relais & Chateaux Schönegg Hotel Zermatt ## Frequently asked questions ### Does Relais & Chateaux Schönegg have a pool? ### Is Relais & Chateaux Schönegg pet-friendly? ### What time is check-in at Relais & Chateaux Schönegg? ### What time is check-out at Relais & Chateaux Schönegg? ### Does Relais & Chateaux Schönegg provide a shuttle to the airport? ### Where is Relais & Chateaux Schönegg located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Relais & Chateaux Schönegg Reviews 9.6 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.6 Cleanliness ### 9.4 Location ### 9.6 Staff & service ### 9.4 Property conditions & facilities 10 - Excellent 184 8 - Good 39 6 - Okay 4 4 - Poor 0 2 - Terrible 3 ## Reviews ### 10/10 Excellent #### Nicholas Jan 13, 2026 Liked: Cleanliness, amenities, property conditions & facilities Clean room, great amenities, view was phenomenal. ##### Nicholas Stayed 6 nights in Jan 2026 ### 10/10 Excellent #### Anna Dec 5, 2025 Liked: Cleanliness, amenities, property conditions & facilities The spa and pool were amazing and needed after skiing and being in the cold. The rooms were super clean and all of the staff we interacted with were very friendly and helpful. ##### Anna Stayed 2 nights in Nov 2025 ### 8/10 Good #### Rosa Jan 19, 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great views and a pleasant stay overall. The panorama is truly beautiful and definitely the highlight. The spa is very nice and new, and exceeded expectations. The staff were kind and helpful throughout our stay. The only downside is that the rooms feel slightly outdated and could benefit from a refresh. ##### Rosa Stayed 6 nights in Jan 2026 ### 10/10 Excellent #### Verified traveller Jun 29, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Mountain charm with a spectacular view Charming hotel with a most unconventional tunnel entrance. Beautiful view of the Matterhorn from my room. Great restaurant and the spa was the perfect end after a day in the mountains. ##### Verified traveller Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Otto Mar 1, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Wonderful Stay with Matterhorn View Schönegg Chalet Hotel was a fantastic stay! Stunning Matterhorn views, cozy and spotless rooms. The staff were very friendly and helpful, making us feel welcome throughout. The spa and sauna area was a great bonus after a day out. ##### Otto Stayed 4 nights in Feb 2025 ### 10/10 Excellent #### Sonia Mar 24, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful view and excellent service ##### Sonia ### 10/10 Excellent #### LI Dec 5, 2025 Liked: Cleanliness, amenities, property conditions & facilities The hotel has beautiful views, a warm atmosphere, and very friendly staff who made us feel welcome throughout most of our stay. However, we were quite surprised and disappointed on the last day when the hotel closed entirely with very short notice. We were not expecting this at all and suddenly had to figure out where to keep our belongings and how to manage the rest of our plans. It was stressful and definitely not the ending we had hoped for. Aside from this issue, the stay was wonderful — but clearer communication would have made a big difference. ![](https://a.travel-assets.com/ugc/hotel-reviews/b62bd7b0-9e34-464c-8fc7-abadcc383029-1764923746534.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/095d8740-036e-454d-a71d-17edb7980686-1764923747947.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/e67c1863-dbb8-4129-a860-e4cfd5034626-1764923748155.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/1b24d175-b034-4492-9dcb-f07588b34e09-1764923749342.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### LI Stayed 3 nights in Nov 2025 ### 10/10 Excellent #### Fabiola Feb 2, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Memorable stay at the Schönegg. Staff was friendly and professional, the amenities are mind-blowing (pool, spa, terrace, lounge, etc.), the location is relatively central but still far from the noise from bars etc. All in all a fantastic stay and we’re very satisfied to have spent a wonderful vacation at the hotel. Shoutout to Grete, their super talented masseuse for making the holiday even more relaxing. ##### Fabiola Stayed 4 nights in Jan 2025 ### 10/10 Excellent #### James May 10, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great view and service in Zermatt! The only thing I would have wished for was that the hot tubs were set warmer. Staff was amazing! ##### James Stayed 4 nights in Apr 2024 ### 10/10 Excellent #### Summer Feb 14, 2025 Liked: Cleanliness, staff & service, property conditions & facilities It’s worth the splurge for a room with a view. The view was amazing. The pool and sauna area are also great with a great view. Staff was friendly and helpful. I was worried it would be too far from the main road but the location was perfect and easy and right next to the ski rental shop and lift. Breakfast was good and they have a shuttle from the train station. 10/10 would definitely stay here again. Everything was perfect. ##### Summer Stayed 4 nights in Feb 2025 ### 8/10 Good #### dan Jul 29, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Zermazzzzing Amazing view from dining deck and the friendliest staff ever. noisy neighborhood at the moment with all the construction going on ![](https://a.travel-assets.com/ugc/hotel-reviews/D33847F17DB819131275F073D098D68D5368F4981721802624077.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/204D5E0ECDF3D532F0346363B5480C5F8780E70E1721802623156.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### dan Stayed 3 nights in Jul 2024 ### 8/10 Good #### dan Jul 24, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Zermazzzzing Amazing view from dining deck and the friendliest staff ever. noisy neighborhood at the moment with all the construction going on ![](https://a.travel-assets.com/ugc/hotel-reviews/D33847F17DB819131275F073D098D68D5368F4981721802624077.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/204D5E0ECDF3D532F0346363B5480C5F8780E70E1721802623156.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### dan Stayed 3 nights in Jul 2024 ### 10/10 Excellent #### Richard Aug 11, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities High up just above the village accessible by the hotel’s own tunnel and lift up through the rock (takes about 3 minutes from the street level) gives the hotel a wonderful quiet and exclusive position looking down on Zermatt and up to the Matterhorn. The view from the terrace, dining room and Matterhorn view rooms is fantastic and the quality and cleanliness of the Schönegg and friendliness of the staff is exemplary. They are getting a new spa and indoor-outdoor pool for winter 2024/25 which will make it even better (especially if the weather is hot). Would not hesitate to recommend this hotel! ##### Richard Stayed 3 nights in Aug 2024 ### 6/10 Okay #### Scott Dec 6, 2023 Liked: Cleanliness, staff & service The setting and the views from this hotel are amazing. It is, however, overpriced for what you get--the facilities are starting to show their age. My room--105--had no view, had a terrible shower, and was in real need of a makeover. For three hundred bucks a night for a single I expected much more. ##### Scott Stayed 3 nights in Dec 2023 ### 10/10 Excellent #### James Jul 31, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Perfect in Zermatt. First of all, location location location. It is a VERY easy walk from the train to the tunnel that takes you to the elevator that takes you up to the hotel. Or you could just call them and ask them to send the “car”. Our room faced the Matterhorn and I’m convinced we had the best view in the entire town. Staff is friendly, food that we did have was good. Only issue we faced was the bed being on the slightly anemic side. ![From our balcony.](https://a.travel-assets.com/ugc/hotel-reviews/C22B0E00EB9F65A1C7C55A3F8F738BE971AC9F7B1722433969249.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### James Stayed 1 night in Jul 2024 ### 10/10 Excellent #### James Jul 31, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Perfect in Zermatt. First of all, location location location. It is a VERY easy walk from the train to the tunnel that takes you to the elevator that takes you up to the hotel. Or you could just call them and ask them to send the “car”. Our room faced the Matterhorn and I’m convinced we had the best view in the entire town. Staff is friendly, food that we did have was good. Only issue we faced was the bed being on the slightly anemic side. ![From our balcony.](https://a.travel-assets.com/ugc/hotel-reviews/C22B0E00EB9F65A1C7C55A3F8F738BE971AC9F7B1722433969249.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### James Stayed 1 night in Jul 2024 ### 10/10 Excellent #### Kelsey Dec 21, 2023 We absolutely loved this hotel! The staff was amazing and so kind. The views were incredible! Food was also incredible including the breakfast included with the stay!! We had to leave super early our last day for a train and they even packed us breakfast bags for the go which was so sweet and made our early morning easy and delicious! Only complaint is the shower. I don’t know if all rooms have it but it’s just a handheld shower head on the wrong side making it difficult to shower and get water all over the floor. So some shower updates and this place would be perfection! ![](https://a.travel-assets.com/ugc/hotel-reviews/1D26FA3686CB6E42051163B89AED7D4A3E3882AA1703202717006.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Kelsey Stayed 3 nights in Dec 2023 ### 10/10 Excellent #### Katherine Feb 10, 2026 Liked: Cleanliness, amenities, property conditions & facilities Amazing staff! Really above and beyond. Great location, incredible spa, views were unbeatable. Maybe my favorite hotel stay ever. Will be back! ##### Katherine Stayed 3 nights in Feb 2026 ### 10/10 Excellent #### Fredrick Jan 15, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort An amazing hotel in a beautiful and central location with amazing amenities and service. ##### Fredrick Stayed 4 nights in Jan 2025 ### 10/10 Excellent #### Alon Jan 6, 2026 Liked: Cleanliness, staff & service, property conditions & facilities Mountain View ##### Alon Stayed 3 nights in Jan 2026 ### 10/10 Excellent #### Steven Dec 25, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing Stay! ##### Steven Stayed 3 nights in Dec 2024 ### 10/10 Excellent #### MICHEAL Jul 22, 2024 Liked: Amenities, property conditions & facilities Wonderful place to stay in Zermatt ##### MICHEAL Stayed 3 nights in Jul 2024 ### 10/10 Excellent #### eleuterio Aug 1, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Excelente ##### eleuterio Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Elena Mar 17, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wonderfull property ##### Elena Stayed 3 nights in Feb 2025 ### 10/10 Excellent #### Maneesh Sep 12, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Beautiful Zermatt Beautiful views from the hotel. The service was excellent. 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