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"Outside in some parts was very mucky. Parts off dining area could have done with some flowers, look overgrown with weeds Also in some parts facia border could do with some painting "

"The room was peaceful and we had a good nights sleep. The room was a little tired but was still clean. The staff were really helpful and friendly. The spa area was also relaxing, again a little tired but was still very pleasant."

"A lovely quiet hotel. Friendly staff with close proximiry to the station to york centre. A very pleasant stay."

"Jake was great on the valet parking side and Amelia was lovely who checked us in… We was also able to check in very early which was appreciated.."

"Friendliest front desk and wait staff. Nice breakfast. Full breakfast with menu options plus buffet. Buffet only was a bit limited, but had good fruit. Room cleaning staff did fantastic job, just a bit over eager in the mornings, knocking on your door every 5-10 minutes!"

"Good location to all amenities "

"Limited parking. Lovely clean room. Front staff was kind and helpful. "

"Great hotel. Our room was river view with lovely view of the Minster too. Breakfast loads of choice. Baggage store if needed. Central location. Easy walk to station and all city attractions."

"Absolutely could not fault the staff. The room was clean and we enjoyed being close to York St John University and the shopping hub of the city centre. The food was okay although at breakfast there was sometimes bits missing or run out- no hot water for tea, run out of sausages, etc…. The staff were very attentive and the little texts to check in on us during our stay were lovely. "