Title: Best Western Kilima Hotel - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Best Western Kilima Hotel Guests relax by the indoor pool or cozy up with a book in the library at Best Western Kilima Hotel, where warm hospitality feels like home. ## Photo gallery for Best Western Kilima Hotel ![Lobby - Best Western Kilima Hotel (York)](https://images.trvl-media.com/lodging/8000000/7050000/7048400/7048336/66d1ef0d.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Full breakfast on weekends (GBP 15.00 per person) - Best Western Kilima Hotel (York)](https://images.trvl-media.com/lodging/8000000/7050000/7048400/7048336/6a1f81db.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Standard Room, 1 Double Bed, Non Smoking (Canopy Bed) - Best Western Kilima Hotel (York)](https://images.trvl-media.com/lodging/8000000/7050000/7048400/7048336/612cba82.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Staircase - Best Western Kilima Hotel (York)](https://images.trvl-media.com/lodging/8000000/7050000/7048400/7048336/655421bd.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Indoor pool, outdoor pool - Best Western Kilima Hotel (York)](https://images.trvl-media.com/lodging/8000000/7050000/7048400/7048336/38f4b950.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Best Western Kilima Hotel in Holgate offers a charming retreat. Unwind in the indoor pool, sip drinks at the bar, or browse the library. Enjoy free WiFi and express check-in. The staff consistently impresses with attentive service. ## Reviews 8.4 Very good ## Popular amenities - Free WiFi - Restaurant - Parking available - Business services ## Room options ### Check availability for these dates Tonight [Jan. 18 - Jan. 19](https://www.expedia.ca/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=7048336&PinnedHotelID=7048336&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=7048336&PinnedHotelID=7048336&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 19 - Jan. 20](https://www.expedia.ca/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=7048336&PinnedHotelID=7048336&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=7048336&PinnedHotelID=7048336&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 23 - Jan. 25](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=7048336&PinnedHotelID=7048336&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=7048336&PinnedHotelID=7048336&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 30 - Feb. 1](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=7048336&PinnedHotelID=7048336&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=7048336&PinnedHotelID=7048336&HadPinnedHotel=true®ionId=-1&adults=2) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FYork-Hotels-Best-Western-Kilima-Hotel.h7048336.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FYork-Hotels-Best-Western-Kilima-Hotel.h7048336.Hotel-Information) ## About the area Located in Holgate, a neighborhood in York, Best Western Kilima Hotel is near a train station. Notable landmarks in the area include Shambles and York Minster. Looking to enjoy an event or a game while in town? See what's happening at York Barbican or Bootham Crescent Stadium. Spend some time exploring the area's activities, including golfing. [Visit our York travel guide](https://www.expedia.ca/York.dx5489) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C53.95374%2C-1.10258&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=yisy5G28O_JMz6fObB-l6_QYq2s=) 129 Holgate Road, 129, York, ENG, YO24 4AZ ### What's nearby - Micklegate Bar \- 13 min walk \- 1.1 km - National Railway Museum \- 15 min walk \- 1.3 km - York Racecourse \- 18 min walk \- 1.6 km - Shambles \- 3 min drive \- 2.0 km - York Minster \- 3 min drive \- 2.3 km ### Getting around - York (QQY-York Train Station) - 14 min walk - Leeds (LBA-Leeds Bradford) - 60 min drive ### Restaurants - ‪York Tap - ‬15 min walk - ‪The Punch Bowl - ‬10 min walk - ‪Duke of York - ‬14 min walk - ‪Windmill Inn - ‬10 min walk - ‪Starbucks - ‬14 min walk ## About this property ### Best Western Kilima Hotel Hotel near York Racecourse Close to York Minster and Shambles, Best Western Kilima Hotel provides a terrace, a library, and dry cleaning/laundry services. For some rest and relaxation, visit the sauna. Free in-room WiFi is available to all guests, along with a bar and a restaurant. You'll also enjoy perks such as: - An indoor pool and an outdoor pool - Full breakfast (surcharge), self parking (surcharge), and express check-out - Express check-in, a reception hall, and concierge services - Luggage storage, tour/ticket assistance, and an elevator - Guest reviews give top marks for the helpful staff Room features All guestrooms at Best Western Kilima Hotel include amenities such as free WiFi. Extra amenities include: - Bathrooms with shower/tub combinations and free toiletries - Coffee/tea makers, heating, and daily housekeeping ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/1000000/10000/9000/8922/135bf034.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### York Pavilion Hotel, BW Signature Collection Fulford - Free WiFi - Breakfast available - Parking available - Business services 8.2 Very good 1,001 reviews CA $107 CA $129 total includes taxes & fees Jan 19 - Jan 20 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=8922&PinnedHotelID=8922&HadPinnedHotel=true®ionId=-1&adults=2) ![Luxury Double Room, Ensuite](https://images.trvl-media.com/lodging/2000000/1390000/1381500/1381459/f365db4a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holmwood House Hotel Holgate - Free WiFi - Breakfast available - Parking available 8.4 Very good 466 reviews CA $92 CA $110 total includes taxes & fees Jan 19 - Jan 20 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=1381459&PinnedHotelID=1381459&HadPinnedHotel=true®ionId=-1&adults=2) ![King Room En-Suite](https://images.trvl-media.com/lodging/2000000/1390000/1383500/1383407/813bfb1c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ashbourne House Fishergate - 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Available in all rooms: Free WiFi - Available in some public areas: Free WiFi and wired internet ### Parking and transportation - Secured, uncovered self parking on site (GBP 10 per day) - Limited onsite self parking ### Food and drink - Weekend full breakfast available 7:30 AM to 9:30 AM for a fee: GBP 15 for adults and GBP 7.50 for children - A bar/lounge - A restaurant - Coffee and tea in common areas ### Things to do - Indoor pool - Library - Outdoor pool - Sauna ### Family friendly - Indoor pool - Laundry facilities - Outdoor pool ### Conveniences - Laundry facilities - Limited-hour front desk - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance ### Business services - Computer station ### Outdoors - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Assistive listening devices - Elevator - Handrails in stairways - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible registration desk ### More - 1 building - 3 floors - Reception hall - Victorian architecture ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower/bathtub combination - Towels provided ### Food and drink - Coffee/tea maker - Limited room service ### More - Desk - Heating - Iron/ironing board - Phone ## Policies ### Check-in Check-in start time: 4:00 PM; Check-in end time: 10:00 PM Express check-in available Minimum check-in age: 18 ### Check-out Check-out before 11:30 AM Express check-out available ### Special check-in instructions The front desk is open daily from 7:00 AM - 10:00 PM Front desk staffed during limited hours This property doesn't offer after-hours check-in Information provided by the property may be translated using automated translation tools ### Access methods Front desk (limited hours) ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Fee for full breakfast: approximately GBP 15.00 for adults and GBP 7.50 for children - Uncovered self parking fee: GBP 10.00 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted ### We should mention This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Kilima Hotel ## Frequently asked questions ### Does Best Western Kilima Hotel have a pool? ### Is Best Western Kilima Hotel pet-friendly? ### How much is parking? ### What time is check-in at Best Western Kilima Hotel? ### What time is check-out at Best Western Kilima Hotel? ### Where is Best Western Kilima Hotel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Best Western Kilima Hotel Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.8 Cleanliness ### 8.2 Location ### 9.2 Staff & service ### 8.0 Property conditions & facilities 10 - Excellent 130 8 - Good 122 6 - Okay 38 4 - Poor 15 2 - Terrible 4 ## Reviews ### 10/10 Excellent #### Duncan Aug 29, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff already nice ##### Duncan Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Jon May 18, 2025 Liked: Cleanliness, staff & service, room comfort #### Nice Place To Stay In York It was a nice place and the people who worked there were extremely friendly! Great full English breakfast! ##### Jon Stayed 1 night in May 2025 ### 10/10 Excellent #### Mike Jun 29, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent, relaxing stay. Although you do have to spend £10 for car parking, you do get breakfast, a swimming pool and steam room, thrown in. Creaky floors, but room very comfortable and staff were friendly and helpful. Would stay here again, which is always the best recommendation. ##### Mike Stayed 1 night in Jun 2025 ### 8/10 Good #### Michael May 3, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Pleasant stay, short walk into the city…but regular buses to the centre available. Comfortable traditional hotel, friendly staff. Good sized rooms. ##### Michael Stayed 3 nights in Apr 2025 ### 10/10 Excellent #### Michael Apr 12, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort All i can say is i can't fault a thing very nice people helpful and go out ouf there way to help you i will definitely stay here again every time i visit york ##### Michael Stayed 4 nights in Apr 2025 ### 10/10 Excellent #### Kathryn Feb 14, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Lovely hotel with pool Lovely hotel friendly helpful staff. ##### Kathryn Stayed 1 night in Feb 2024 ### 8/10 Good #### Verified traveller Apr 15, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Stay at Best Western Kilima Good location and excellent service from the nice German lady doing multiple jobs throughout the hotel. ##### Verified traveller Stayed 1 night in Apr 2024 ### 8/10 Good #### Allen Jul 16, 2024 Liked: Cleanliness, staff & service #### Nice hotel on the outskirts of town Nice hotel on the outskirts of town not far from the train station. Quiet comfortable rooms. Great breakfast and pleasant staff. Perfect for a weekend while exploring York. ##### Allen Stayed 1 night in Jun 2024 ### 8/10 Good #### Raymond Jul 17, 2025 Liked: Cleanliness, staff & service The hotel was within walking distance to the city centre. Good facilities including a swimming pool. On arrival the receptionist was very welcoming and helpful. The room was spacious and was adequately furnished. The bathroom was a little tired but it was clean enough. For the price point I couldn't really fault the hotel. I'd return to the hotel on my next visit to York and hope that I could book a room in the new extension. ##### Raymond Stayed 1 night in Jul 2025 ### 6/10 Okay #### David Jun 27, 2025 Liked: Cleanliness, staff & service Disliked: Room comfort #### Nic Service was good, the lady waiting at breakfast was very attentive and the food was lovely. The welcome was also good. \`the wifi worked very well. The room was ok, needing refreshed. However, the bathroom was disappointing, and the shower location is no good, especially for someone tall. ##### David Stayed 3 nights in Jun 2025 ### 8/10 Good #### Tony Nov 1, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff were fabulous, friendly and extremly helpful. Part of the hotel needs an upgrade or refresh but otherwise very convenient. ##### Tony Stayed 5 nights in Oct 2024 ### 8/10 Good #### Verified traveller Sep 4, 2024 Liked: Cleanliness, property conditions & facilities, room comfort #### Lovely place to stay. Really enjoyed my brief stay. Hotel has charm and character. Staff were brilliant: friendly, helpful, and made me feel very welcome. Room was well-equipped and clean. Hotel was quiet at night. Situated in comvenient location for railway station and city centre. ##### Verified traveller Stayed 1 night in Sep 2024 ### 8/10 Good #### Sarah Dec 4, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Warm welcome Staff very helpful and friendly- breakfast was great too. The hotel is welcoming and warm, decor is a little tired, but the rooms have character 😊 ##### Sarah Stayed 2 nights in Dec 2023 ### 10/10 Excellent #### Ilian Nov 5, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Lovely hotel Perfect service, lady on the check in was lovely, polite with good manners . Explain me everything, show me the room. ![](https://a.travel-assets.com/ugc/hotel-reviews/A4E0E30DD4A7FE028AC1047A1E3F93D55AFFC5C61699186862226.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/34047B6DA7945224A62BAD121FF04CE2825D4A721699186863265.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/160F3EE6CD76BC750D98826174A76F0533AC50601699186859971.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Ilian Stayed 1 night in Nov 2023 ### 10/10 Excellent #### Kim Aug 1, 2023 Liked: Cleanliness, amenities, property conditions & facilities Everything very good but shame says restaurant should be called BB we like to havd evening meal there breakfast was very good ##### Kim Stayed 1 night in Jul 2023 ### 8/10 Good #### Heather Jan 12, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I enjoyed the stay, particularly use of a drcent sized pool and a steam room. Cooked breakfast was excellent. Staff were warm and welcoming. The hotel itself is a little dated and could do with a sympathetic makeover of the decor. It is located about 25 - 30 minutes walk to the city centre, but there is a bus service from just opposite. ##### Heather Stayed 2 nights in Jan 2025 ### 4/10 Poor #### Paul Aug 22, 2024 Liked: Staff & service Disliked: Property conditions & facilities Staff very friendly,hotel in dire need of refurbishment, car park like a building site.They do have a nice swimming pool but one wall needed re plastering. ##### Paul Stayed 1 night in Aug 2024 ### 8/10 Good #### Michael Oct 18, 2023 Liked: Cleanliness, staff & service, amenities Comfortable large room , room cleaned and tidied every day to high standard. Bit of a walk into the town centre….but bus stop just outside the hotel with regular service every 10 minutes or so ##### Michael Stayed 3 nights in Oct 2023 ### 6/10 Okay #### Jeff Jun 23, 2024 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities #### Short Break No welcome pack, no fridge, very uncomfortable pillows, no window with a view in bedroom so very dark. Very helpful host and friendly, lovely breakfast, good location for York central, rather surprised to be charged for car parking. ##### Jeff Stayed 2 nights in Jun 2024 ### 10/10 Excellent #### Verified traveller Aug 2, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent quiet hotel. Lovely large room for a couple. Quiet small hotel 10mins by bus from York center. Excellent heated indoor pool, often just us. Very friendly staff. Building works at back not any problem. Car parking. Bus stop opposite, buses every 10mins. Excellent full english breakfast. Some rooms above pool so heated making bedroom warm at night. ![Hotel Pool](https://a.travel-assets.com/ugc/hotel-reviews/036710AF1DFFC43BDE6F59B6C84BFC349C245E531690994074656.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![York center (not hotel)](https://a.travel-assets.com/ugc/hotel-reviews/2F3D57EF42B4FB635A08E30CE6B14280F7C5B2F01690994144649.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![York center (not hotel)](https://a.travel-assets.com/ugc/hotel-reviews/798F188270B62D01DB4A178E9A1C4D6234A6D8491690994148677.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 2 nights in Jul 2023 ### 8/10 Good #### Craig Nov 28, 2023 Liked: Cleanliness, staff & service Very friendly and attentive staff. Cleanliness is clearly a priority for this hotel. The hotel requires modernising especially in the older part of the property. It's a bit tired in places. The shower in my room was almost a trickle and in need of replacing. Overall I would recommend staying here. ##### Craig Stayed 1 night in Nov 2023 ### 10/10 Excellent #### Ian May 30, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Amazing stay staff were brilliant facilities were excellent. Hotel location was central to everything ##### Ian Stayed 2 nights in May 2025 ### 10/10 Excellent #### Alan Aug 13, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Superb Breakfasts Comfortable rooms, very clean, superb breakfast, frendly staff. ##### Alan Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Mary Jul 19, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great hotel, fabulous breakfast and friendly staff. ##### Mary Stayed 3 nights in Jul 2022 ### 8/10 Good #### John Feb 8, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Lovely, pleasant staff , lovely breakfast ##### John Stayed 2 nights in Jan 2023