Title: Best Western Kilima Hotel - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Best Western Kilima Hotel Victorian hotel with a sauna and an indoor pool ![Reception hall](https://images.trvl-media.com/lodging/8000000/7050000/7048400/7048336/27ea0a16.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Standard Room, 1 Double Bed, Non Smoking (Canopy Bed)](https://images.trvl-media.com/lodging/8000000/7050000/7048400/7048336/8a0c5918.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Staircase](https://images.trvl-media.com/lodging/8000000/7050000/7048400/7048336/655421bd.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Indoor pool, outdoor pool](https://images.trvl-media.com/lodging/8000000/7050000/7048400/7048336/38f4b950.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Bar (on property)](https://images.trvl-media.com/lodging/8000000/7050000/7048400/7048336/4d645490.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Best Western Kilima Hotel in Holgate offers a charming retreat. Unwind in the indoor pool, sip drinks at the bar, or browse the library. Enjoy free WiFi and express check-in. The staff consistently impresses with attentive service. 8.4 Very good ## Popular amenities - - - Room service - Bar - Parking available - Laundry ## Room options ### Check availability for these dates Tonight [Nov. 29 - Nov. 30](https://www.expedia.ca/Hotel-Search?startDate=2025-11-29&endDate=2025-11-30&selected=7048336&PinnedHotelID=7048336&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-29&endDate=2025-11-30&selected=7048336&PinnedHotelID=7048336&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 30 - Dec. 1](https://www.expedia.ca/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=7048336&PinnedHotelID=7048336&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=7048336&PinnedHotelID=7048336&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec. 5 - Dec. 7](https://www.expedia.ca/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=7048336&PinnedHotelID=7048336&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=7048336&PinnedHotelID=7048336&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec. 12 - Dec. 14](https://www.expedia.ca/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=7048336&PinnedHotelID=7048336&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=7048336&PinnedHotelID=7048336&HadPinnedHotel=true®ionId=-1&adults=2) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FYork-Hotels-Best-Western-Kilima-Hotel.h7048336.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FYork-Hotels-Best-Western-Kilima-Hotel.h7048336.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C53.95374%2C-1.10258&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=yisy5G28O_JMz6fObB-l6_QYq2s=) 129 Holgate Road, 129, York, ENG, YO24 4AZ #### What's nearby - Micklegate Bar - 13 min walk - 1.1 km - York Racecourse - 18 min walk - 1.6 km - Shambles - 3 min drive - 2.0 km - York Christmas Market - 3 min drive - 2.0 km - York Minster - 3 min drive - 2.3 km #### Getting around - York (QQY-York Train Station) - 14 min walk - Leeds (LBA-Leeds Bradford) - 60 min drive #### Restaurants - ‪York Tap - ‬15 min walk - ‪The Punch Bowl - ‬10 min walk - ‪Duke of York - ‬14 min walk - ‪Windmill Inn - ‬10 min walk - ‪BrewDog York - ‬11 min walk ## About this property ### Best Western Kilima Hotel Hotel near York Minster Near Shambles, Best Western Kilima Hotel provides a terrace, a library, and dry cleaning/laundry services. For some rest and relaxation, visit the sauna. Free in-room WiFi is available to all guests, along with a bar and a restaurant. You'll also enjoy perks such as: - An indoor pool and an outdoor pool - Full breakfast (surcharge), self parking (surcharge), and express check-out - Express check-in, luggage storage, and an elevator - Coffee/tea in the lobby, tour/ticket assistance, and a computer station - Guest reviews give top marks for the helpful staff Room features All guestrooms at Best Western Kilima Hotel include amenities such as free WiFi. Extra amenities include: - Bathrooms with shower/tub combinations and free toiletries - Coffee/tea makers, heating, and daily housekeeping ## Similar properties ![Breakfast, lunch and dinner served](https://images.trvl-media.com/lodging/1000000/570000/564500/564409/0c978b17.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Elmbank York, Tapestry Collection by Hilton South Bank - Pet-friendly - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 1,012 reviews CA $130 CA $156 total includes taxes & fees Dec 23 - Dec 24 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-23&endDate=2025-12-24&selected=564409&PinnedHotelID=564409&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/1000000/10000/9000/8922/f2b7dd8e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### York Pavilion Hotel, Sure Hotel Collection by Best Western Fulford - Free WiFi - Restaurant - Breakfast available - Parking available 8.2 Very good 1,016 reviews CA $104 CA $124 total includes taxes & fees Nov 30 - 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Breakfast included - Pet-friendly - Parking included - Free WiFi 8.6 Excellent 1,003 reviews CA $105 CA $126 total includes taxes & fees Dec 22 - Dec 23 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-22&endDate=2025-12-23&selected=436086&PinnedHotelID=436086&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi and wired internet ### Parking and transportation - Secured, uncovered self parking on site (GBP 10 per day) - Limited onsite parking ### Food and drink - Weekend full breakfast available 7:30 AM to 9:30 AM for a fee: GBP 15 for adults and GBP 7.50 for children - A bar/lounge - A restaurant - Coffee and tea in common areas ### Things to do - Indoor pool - Library - Outdoor pool - Sauna ### Family friendly - Indoor pool - Laundry facilities - Outdoor pool ### Conveniences - Laundry facilities - Limited-hour front desk - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance ### Business services - Computer station ### Outdoors - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Assistive listening devices - Elevator - Handrails in stairways - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible registration desk ### More - 1 building - 3 floors - Reception hall - Victorian architecture ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower/bathtub combination - Towels provided ### Food and drink - Coffee/tea maker - Limited room service ### More - Desk - Heating - Iron/ironing board - Phone ## Policies ### Check-in Check-in start time: 4:00 PM; Check-in end time: 10:00 PM Express check-in available Minimum check-in age: 18 ### Check-out Check-out before 11:30 AM Express check-out available ### Special check-in instructions The front desk is open daily from 7:00 AM - 10:00 PM Front desk staffed during limited hours This property doesn't offer after-hours check-in Information provided by the property may be translated using automated translation tools ### Access methods Front desk (limited hours) ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Fee for full breakfast: approximately GBP 15.00 for adults and GBP 7.50 for children - Uncovered self parking fee: GBP 10.00 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted ### We should mention This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Kilima Hotel ## Frequently asked questions ### Does Best Western Kilima Hotel have a pool? > Yes, this property has an indoor pool and an outdoor pool. ### Is Best Western Kilima Hotel pet-friendly? > No, only service animals are welcome at the property. ### How much is parking? > Self parking is available for GBP 10.00 per day. Limited spots are available. ### What time is check-in at Best Western Kilima Hotel? > Check-in start time: 4:00 PM; Check-in end time: 10:00 PM. After-hours check-in is not available. ### What time is check-out at Best Western Kilima Hotel? > Check-out is at 11:30 AM. ### Where is Best Western Kilima Hotel located? > Located in Holgate, this hotel is within 1 mi (2 km) of West Bank Park, Shambles, and York Minster. Bar Convent Museum and Micklegate Bar are also within 15 minutes. York (QQY-York Train Station) is 14 minutes by foot and York Station is 14 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Best Western Kilima Hotel Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 130 8 - Good 122 6 - Okay 38 4 - Poor 15 2 - Terrible 4 ### 8.8/10 Cleanliness ### 9.2/10 Staff & service ### 8.2/10 Amenities ### 8.0/10 Property conditions & facilities ### 7.6/10 Eco-friendliness ### 10/10 Excellent #### Alan Aug 13, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Superb Breakfasts Comfortable rooms, very clean, superb breakfast, frendly staff. ##### Alan Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Duncan Aug 29, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff already nice ##### Duncan Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Jon May 18, 2025 Liked: Cleanliness, staff & service, room comfort #### Nice Place To Stay In York It was a nice place and the people who worked there were extremely friendly! Great full English breakfast! ##### Jon Stayed 1 night in May 2025 ### 10/10 Excellent #### Mike Jun 29, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent, relaxing stay. Although you do have to spend £10 for car parking, you do get breakfast, a swimming pool and steam room, thrown in. Creaky floors, but room very comfortable and staff were friendly and helpful. Would stay here again, which is always the best recommendation. ##### Mike Stayed 1 night in Jun 2025 ### 8/10 Good #### Michael May 3, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Pleasant stay, short walk into the city…but regular buses to the centre available. Comfortable traditional hotel, friendly staff. Good sized rooms. ##### Michael Stayed 3 nights in Apr 2025 ### 10/10 Excellent #### Fiona Jun 4, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Nice hotel just a little updating of curtains to match wallpaper woukd make a difference Fabulous pool ##### Fiona Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Mary Jul 19, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great hotel, fabulous breakfast and friendly staff. ##### Mary Stayed 3 nights in Jul 2022 ### 10/10 Excellent #### Michael Apr 12, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort All i can say is i can't fault a thing very nice people helpful and go out ouf there way to help you i will definitely stay here again every time i visit york ##### Michael Stayed 4 nights in Apr 2025 ### 8/10 Good #### John Feb 8, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Lovely, pleasant staff , lovely breakfast ##### John Stayed 2 nights in Jan 2023 ### 8/10 Good #### Raymond Jul 17, 2025 Liked: Cleanliness, staff & service The hotel was within walking distance to the city centre. Good facilities including a swimming pool. On arrival the receptionist was very welcoming and helpful. The room was spacious and was adequately furnished. The bathroom was a little tired but it was clean enough. For the price point I couldn't really fault the hotel. I'd return to the hotel on my next visit to York and hope that I could book a room in the new extension. ##### Raymond Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Julie Sep 17, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Lovely hotel very friendly staff and very clean had great facilities will stay again ##### Julie Stayed 2 nights in Sep 2022 ### 10/10 Excellent #### Kathryn Feb 14, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Lovely hotel with pool Lovely hotel friendly helpful staff. ##### Kathryn Stayed 1 night in Feb 2024 ### 10/10 Excellent #### PETER May 18, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Close to racecourse, reasonably priced. ##### PETER Stayed 1 night in May 2024 ### 6/10 Okay #### David Jun 27, 2025 Liked: Cleanliness, staff & service Disliked: Room comfort #### Nic Service was good, the lady waiting at breakfast was very attentive and the food was lovely. The welcome was also good. \`the wifi worked very well. The room was ok, needing refreshed. However, the bathroom was disappointing, and the shower location is no good, especially for someone tall. ##### David Stayed 3 nights in Jun 2025 ### 8/10 Good #### Allen Jul 16, 2024 Liked: Cleanliness, staff & service #### Nice hotel on the outskirts of town Nice hotel on the outskirts of town not far from the train station. Quiet comfortable rooms. Great breakfast and pleasant staff. Perfect for a weekend while exploring York. ##### Allen Stayed 1 night in Jun 2024 ### 8/10 Good #### Verified traveller Apr 15, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Stay at Best Western Kilima Good location and excellent service from the nice German lady doing multiple jobs throughout the hotel. ##### Verified traveller Stayed 1 night in Apr 2024 ### 10/10 Excellent #### Douglas Jul 8, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Lovely staff, very helpful in their recommendations ##### Douglas Stayed 5 nights in Jul 2023 ### 8/10 Good #### Tony Nov 1, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff were fabulous, friendly and extremly helpful. Part of the hotel needs an upgrade or refresh but otherwise very convenient. ##### Tony Stayed 5 nights in Oct 2024 ### 8/10 Good #### Verified traveller Sep 4, 2024 Liked: Cleanliness, property conditions & facilities, room comfort #### Lovely place to stay. Really enjoyed my brief stay. Hotel has charm and character. Staff were brilliant: friendly, helpful, and made me feel very welcome. Room was well-equipped and clean. Hotel was quiet at night. Situated in comvenient location for railway station and city centre. ##### Verified traveller Stayed 1 night in Sep 2024 ### 10/10 Excellent #### L Feb 20, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Good value and close to train station. Bonus of a swimming pool. ##### L Stayed 2 nights in Feb 2023 ### 8/10 Good #### Sarah Dec 4, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Warm welcome Staff very helpful and friendly- breakfast was great too. The hotel is welcoming and warm, decor is a little tired, but the rooms have character 😊 ##### Sarah Stayed 2 nights in Dec 2023 ### 8/10 Good #### Heather Jan 12, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I enjoyed the stay, particularly use of a drcent sized pool and a steam room. Cooked breakfast was excellent. Staff were warm and welcoming. The hotel itself is a little dated and could do with a sympathetic makeover of the decor. It is located about 25 - 30 minutes walk to the city centre, but there is a bus service from just opposite. ##### Heather Stayed 2 nights in Jan 2025 ### 10/10 Excellent #### Ilian Nov 5, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Lovely hotel Perfect service, lady on the check in was lovely, polite with good manners . Explain me everything, show me the room. ![](https://a.travel-assets.com/ugc/hotel-reviews/A4E0E30DD4A7FE028AC1047A1E3F93D55AFFC5C61699186862226.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/34047B6DA7945224A62BAD121FF04CE2825D4A721699186863265.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/160F3EE6CD76BC750D98826174A76F0533AC50601699186859971.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Ilian Stayed 1 night in Nov 2023 ### 10/10 Excellent #### Kim Aug 1, 2023 Liked: Cleanliness, amenities, property conditions & facilities Everything very good but shame says restaurant should be called BB we like to havd evening meal there breakfast was very good ##### Kim Stayed 1 night in Jul 2023 ### 4/10 Poor #### Paul Aug 22, 2024 Liked: Staff & service Disliked: Property conditions & facilities Staff very friendly,hotel in dire need of refurbishment, car park like a building site.They do have a nice swimming pool but one wall needed re plastering. ##### Paul Stayed 1 night in Aug 2024