Piscine intérieure, piscine extérieure

Holiday Inn Resort Lumina on Wrightsville Beach, an IHG Hotel – Avis

3 out of 5
Holiday Inn Resort Lumina on Wrightsville Beach, an IHG Hotel
1706 N Lumina Ave, Wrightsville Beach, NC

Avis

8,8

Excellent

Note de 10 – Excellent, d’après 615 avis sur 1000." "
Note de 8 – Bien, d’après 221 avis sur 1000." "
Note de 6 – Acceptable, d’après 71 avis sur 1000." "
Note de 4 – Médiocre, d’après 44 avis sur 1000." "
Note de 2 – Terrible, d’après 49 avis sur 1000." "

8,8/10

Propreté

9,0/10

Service et personnel

8,6/10

Commodités

8,6/10

État et installations de l’hébergement

8,4/10

Écoresponsabilité

Avis

10/10 – Excellent

Tijana

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel et commodités.
Points faibles : État et installations de l’hébergement
Elevator situation is bad. We been waiting 15 plus minutes to get one and we gave a baby
Séjour de 1 nuit en mai 2024

10/10 – Excellent

Michael

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Went here for out honeymoon. Very much enjoyed it. Staff were often very friendly and helpful. Easy beach access. Not far from many restaurants and the onsite restaraunt was great.
Séjour de 6 nuits en mai 2024
Katie Ricketts a répondu le 27 mai 2024
Hi Michael,Thank you so much for the positive feedback! Congratulations on the Marriage! I am pleased to hear that you enjoyed our oceanfront location and that you received excellent service. It is something our staff takes great pride, so I will be sure to pass along your kind words. We hope to see you soon. Sincerely,Katie RickettsGuest Activities Director

10/10 – Excellent

Idalia

Points forts : Propreté, service et personnel
Although the rooms are small, they have a good distribution of what is needed for a pleasant stay.
Séjour de 1 nuit en mai 2024
Katie Ricketts a répondu le 27 mai 2024
Hi Idalia,Thank you for your feedback! I am pleased to hear that you enjoyed your stay with us and we hope to see you soon! Sincerely,Katie RickettsGuest Activities Director

10/10 – Excellent

Ronald, Wayne

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Beachfront on Wrightsville Beach. Can't get better than that! Indoor/outdoor pool, lounge chairs on beach deck, music, hammocks, happy, bright atmosphere. Friendly, professional staff. Clean room, comfy bed, great shower. We'll definitely be back
Séjour de 1 nuit en mai 2024
Alex Brissette a répondu le 15 mai 2024
Hi Ronald!Thank you so much for your wonderful review and for choosing Lumina on Wrightsville Beach! We’re thrilled that you enjoyed our beachfront location, pools, lounge chairs, music, and the bright atmosphere. It’s great to hear you found our staff friendly and professional, and that you appreciated the clean room, comfy bed, and great shower. We can’t wait to welcome you back for another fantastic stay!

10/10 – Excellent

Jacanta Denise

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Easy to get to, within walking distance of many places. Nice appearance and friendly housekeeping staff
Séjour de 3 nuits en mai 2024
Alex Brissette a répondu le 15 mai 2024
Hi Jacanta! Thank you for your excellent review and for choosing Lumina on Wrightsville Beach! We’re happy to hear that you found our location convenient, enjoyed our appearance, and appreciated our friendly housekeeping staff. We hope to welcome you back for another great stay!

10/10 – Excellent

Arthur

Voyage en famille
Points forts : Commodités
Great
Séjour de 1 nuit en mai 2024
Katie Ricketts a répondu le 11 mai 2024
Hi Arthur,Thank you for the positive feedback! I am pleased to hear that you enjoyed your stay with us and we hope to see you soon!Sincerely,Katie RickettsGuest Activities Director

10/10 – Excellent

Kim

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
5 stars
Séjour de 1 nuit en mai 2024
Katie Ricketts a répondu le 11 mai 2024
Hi Kim,Thank you for the positive feedback! I am pleased to hear that you enjoyed your stay with us and we hope to see you soon!Sincerely,Katie RickettsGuest Activities Director

10/10 – Excellent

Nicole

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I really enjoyed staying here. It was beautiful and so clean!
Séjour de 1 nuit en avril 2024
Katie Ricketts a répondu le 11 mai 2024
Hi Nicole,Thank you for the positive feedback! I am pleased to hear that you enjoyed your stay with us and the cleanliness of the hotel. We hope to see you soon!Sincerely,Katie RickettsGuest Activities Director

10/10 – Excellent

Heather

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Wonderful hotel and staff. Our favorite place to stay at Wrightsville Beach. Will be back
Séjour de 4 nuits en avril 2024
Katie Ricketts a répondu le 11 mai 2024
Hi Heather,Thank you for the positive feedback! I am pleased to hear that you enjoyed your stay with us and we can't wait to see you soon!Sincerely,Katie RickettsGuest Activities Director

10/10 – Excellent

Damir

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Everything was great
Séjour de 1 nuit en avril 2024

10/10 – Excellent

Donald

Voyage en famille
Points forts : Service et personnel, état et installations de l’hébergement
Resort has everything one would need.
Séjour de 2 nuits en avril 2024
Alex Brissette a répondu le 1 mai 2024
Hi Donald!Thank you for your feedback! We're delighted to hear that you found The Lumina on Wrightsville Beach, a Holiday Inn Resort, to have everything you needed during your stay. Your satisfaction is our priority, and we're thrilled that we could meet your expectations.We hope to have the pleasure of welcoming you back for another wonderful stay in the future. Until then, thank you for choosing us, and we look forward to seeing you again soon!

10/10 – Excellent

JOSEPH

Séjour de 2 nuits en avril 2024
Katie Ricketts a répondu le 27 mai 2024
Hi Joseph,Thank you for your feedback! I am pleased to hear that you enjoyed your stay with us and we hope to see you soon. Sincerely,Katie RickettsGuest Activities Director

10/10 – Excellent

Miandra

House keeping can do better ! My room looked unclean when I checked in otherwise the place is good and I will be visiting again.
Séjour de 3 nuits en avril 2024
Alex Brissette a répondu le 1 mai 2024
Dear Miandra,Thank you for your feedback and perfect rating! We're thrilled to hear that you enjoyed your overall experience at The Lumina on Wrightsville Beach, a Holiday Inn Resort.We apologize for any inconvenience caused by the cleanliness of your room upon check-in. Your feedback is important to us, and we'll be sure to address this with our housekeeping team to ensure improvements are made.We truly appreciate your understanding and hope that this experience won't deter you from visiting us again. We look forward to welcoming you back for another fantastic stay in the near future!

10/10 – Excellent

Laurie

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Right on the beach. Very convenient with an indoor and outdoor pool. Pool bar should be open because it's inconvenient to walk upstairs to the restaurant to order food when you have children with you.
Séjour de 4 nuits en avril 2024
Alex Brissette a répondu le 1 mai 2024
Hi Laurie!Thank you for your valuable feedback! We're thrilled that you enjoyed our beachfront location and found our indoor and outdoor pools convenient. We understand the importance of accessibility, especially when traveling with children. We're excited to share that our poolside restaurant and bar will be open on weekends in May and will be available seven days a week after Memorial Day. We hope this enhances your future visits, making your experience even more enjoyable. We look forward to welcoming you and your family back to The Lumina on Wrightsville Beach, a Holiday Inn Resort, for another fantastic stay!

10/10 – Excellent

Angel

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Beautiful resort
Séjour de 1 nuit en avril 2024
Alex Brissette a répondu le 1 mai 2024
Thank you for your kind words! We're delighted that you found our resort beautiful. Your satisfaction is our top priority, and we're thrilled that you enjoyed your stay with us. We hope to welcome you back to The Lumina on Wrightsville Beach, a Holiday Inn Resort, for another unforgettable experience soon!

10/10 – Excellent

Jennnifer

Séjour de 1 nuit en avril 2024
Katie Ricketts a répondu le 11 mai 2024
Hi Jennnifer,Thank you for the positive feedback! I am pleased to hear that you enjoyed your stay with us and we hope to see you soon!Sincerely,Katie RickettsGuest Activities Director

8/10 – Bien

Holly

Points forts : Propreté, état et installations de l’hébergement
Séjour de 2 nuits en avril 2024
Alex Brissette a répondu le 1 mai 2024
Hi Holly!Thank you for taking the time to share your feedback with us! We're glad to hear that you had a positive experience during your stay at The Lumina on Wrightsville Beach, a Holiday Inn Resort. Your rating of 4 out of 5 is greatly appreciated, and we're always striving to make every guest's experience even better.We hope to have the opportunity to welcome you back in the future and provide you with an even more enjoyable stay. Until then, thank you for choosing us, and we look forward to seeing you again soon!

10/10 – Excellent

Shaylyn

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Loved everything about this property!
Séjour de 3 nuits en février 2024
Katie Ricketts a répondu le 9 avr. 2024
Hi Shaylyn,Thank you for your feedback. I am pleased to hear that you enjoyed your stay with us and we hope to see you soon!Sincerely,Katie RickettsGuest Activities Director

6/10 – Acceptable

Nicosia

Voyage en famille
Points forts : Service et personnel
This resort is an older property and you can hear everything on the floor above. Some of the guest staying at the resort were extremely loud! Don’t book during spring break if you’re looking for a peaceful stay. Our room had light fixtures that didn’t work and the linens weren’t clean. The ocean view from the room was breathtaking. The food in the onsite restaurant was delicious. The staff was pleasant and welcoming.
Séjour de 2 nuits en avril 2024
Katie Ricketts a répondu le 9 avr. 2024
Hi Nicosia,Thank you for your feedback. Our property was completely renovated 2 years ago. I am sorry to hear about our light fixtures not working. We would have been happy to send Maintenance to look at them. We hope to see you soon! Sincerely,Katie RickettsGuest Activities Director

2/10 – Terrible

Joseph, Piedmont

Voyage de couple
Points faibles : Propreté
Terrible noise. I reserved a room with view and did not get it. Probably the last time I will stay there.
Séjour de 2 nuits en avril 2024
Katie Ricketts a répondu le 9 avr. 2024
Hi Joseph,Thank you for your feedback. I am sorry to hear about the noise disturbance during your stay with us. While we can not control every guest we are happy to do our best to help if you let us know at the front desk. We hope to see you soon.Sincerely,Katie RickettsGuest Activities Director

10/10 – Excellent

Allyson

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Everything was fantastic from check in to check out. Entire property was clean and well maintained. All amenities were top notch. Food and service at Solstice was spectacular.
Séjour de 3 nuits en avril 2024
Katie Ricketts a répondu le 9 avr. 2024
Hi Allyson,Thank you for the positive feedback! I am pleased to hear you enjoyed your stay with us and the cleanliness. Our Housekeeping team takes pride in keeping it clean, so I will be sure to pass along the kind words. We hope to see you soon!Sincerely,Katie RickettsGuest Activities Director

8/10 – Bien

Alice Ann

Voyage en famille
Points forts : Service et personnel, commodités et état et installations de l’hébergement.
nice amenities but poolside bar was closed, gym should have more equipment for size of hotel. Not the cleanest. Only get maid service if call and request which no one ever told us
Séjour de 4 nuits en mars 2024
Katie Ricketts a répondu le 7 avr. 2024
Hi Alice Ann,Thank you for your feedback! I am happy to hear you enjoyed your stay with us and our amenities! Our Poolside Bar and Grill will open May 4th. We hope to see you soon.Sincerely,Katie Ricketts Guest Activities Director

10/10 – Excellent

George

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
great
Séjour de 2 nuits en mars 2024
Katie Ricketts a répondu le 7 avr. 2024
Hi George,Thank you for your feedback! I am happy to hear you enjoyed your stay with us and we hope to see you soon.Sincerely,Katie Ricketts Guest Activities Director

10/10 – Excellent

Jill

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The room was so comfortable and the ocean view was amazing! The pool and beach area are spotless!
Séjour de 1 nuit en mars 2024
Katie Ricketts a répondu le 7 avr. 2024
Hi Jill,Thank you for your feedback! I am pleased to hear you enjoyed your stay with us and our stunning ocean views! We hope to see you soon.Sincerely,Katie Ricketts Guest Activities Director

6/10 – Acceptable

Amanda, Wilmington

Voyage en famille
Points forts : Propreté, commodités et état et installations de l’hébergement.
Beautiful property! Took forever to get a room though and ability to use full facilities before we got a room key was extremely difficult.
Séjour de 1 nuit en avril 2024
Katie Ricketts a répondu le 7 avr. 2024
Hi Amanda,Thank you for your feedback! I am happy to hear you enjoyed your stay with us. I am sorry about the extended wait for your room, our Housekeepers had a high turnaround on rooms and wanted to ensure the rooms were cleaned thoroughly ! We hope to see you soon.Sincerely,Katie Ricketts Guest Activities Director

8/10 – Bien

Kevin

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Easy access to restaurants on the island.
Séjour de 2 nuits en mars 2024
Brian Elliott - GM a répondu le 1 avr. 2024
Thank you, Kevin, for taking the time to let us know about your recent stay with us. Our guests do love our free shuttle around the island. We hope the next time you come to the hotel, we can make your experience even better than what it already was. We look forward to the visit.

10/10 – Excellent

Ann

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Wonderful friendly staff, beautiful updates to rooms and all through hotel, great amenities, wonderful location
Séjour de 1 nuit en mars 2024
Brian Elliott - GM a répondu le 1 avr. 2024
Thank you, Ann, for letting us know about your recent stay with us. We are always happy to hear that our guest enjoy the hotel and what it has to offer. We hope you get to visit again this year as the warmer weather is upon us.

8/10 – Bien

Casey

Séjour de 2 nuits en mars 2024
Alex Brissette a répondu le 1 mai 2024
Hi Casey!Thank you for taking the time to share your feedback! We're glad to hear that you had a positive experience during your stay at The Lumina on Wrightsville Beach, a Holiday Inn Resort. Your rating of 4 out of 5 is greatly appreciated, and we're always striving to make every guest's experience even better. We hope to have the pleasure of welcoming you back soon for another memorable stay by the beach!

10/10 – Excellent

Jeremy

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Easy access, parking, and beach access!
Séjour de 1 nuit en mars 2024
Brian Elliott - GM a répondu le 1 avr. 2024
Thank you for taking the time to let us know about your recent stay with us. We love our location and the easy access to the beach. We are glad you enjoyed your trip and we hope to see you again soon.

10/10 – Excellent

Penny

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
It's on the beach. Need I say more. Watching the sunrise over the ocean is not something you can get just anywhere. It's magical.
Séjour de 1 nuit en mars 2024
Brian Elliott - GM a répondu le 1 avr. 2024
Thank you, Penny, for letting us know about your magical experience with us. We do have the best view of the sunrises with our elevated lobby. Come back and see us soon, we don't want you to miss too many sunrises.

8/10 – Bien

carolyn

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very clean. No bedding in the room for the pullout couch and a long wait to get it so might ask for it at check in next time! Good location. Wish we could’ve added the breakfast deal at check in.
Séjour de 1 nuit en mars 2024
Katie Ricketts a répondu le 19 mars 2024
Hi Carolyn,Thank you for your feedback. I am pleased to hear you enjoyed your stay with us and the cleanliness of the hotel! I am sorry to hear about the long wait to get sheets, I will be sure that we work on this. We hope to see you soon.Sincerely,Katie RickettsGuest Activities Director

10/10 – Excellent

Allison

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Loved the indoor pool and close proximity to the beach.
Séjour de 1 nuit en mars 2024
Brian Elliott - GM a répondu le 18 mars 2024
Thank you Allison for taking the time to let us know about your recent stay with us. We are happy to hear that you enjoyed the indoor pool and that we are right on the beach. We do love our location and the lay out. We hope you get to come back and enjoy the outdoor pool once the weather warms up. Thanks again for letting us know about your stay.

8/10 – Bien

Thomas

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
All in all a very nice place. The check in area, on the second floor, instead of the arrival floor by car, was a little strange. It would have been more enjoyable if our room had overlooked the ocean, but with the beach reconstruction work going on they probably thought it would be more quiet giving us a land side view. If we return to Wilmington would stay here again.
Séjour de 1 nuit en mars 2024
Brian Elliott - GM a répondu le 11 mars 2024
Thank you for taking the time to let us know about your recent stay. We do get that question a lot about our front desk being on the 3rd floor and not the floor that you drive up to a lot. We did think about moving it down to the 2nd floor at one point, but with our market open 24 hours next to the front desk, it made more sense to leave the desk on the 3rd floor. We did think about it though. We are glad that you will be returning to the completed beach project during your next visit. Make sure to book the ocean front rooms as they book up quickly and we can't always upgrade once on property.

8/10 – Bien

Barbara

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great place to stay on the beach. Very friendly staff too.
Séjour de 3 nuits en mars 2024
Brian Elliott - GM a répondu le 11 mars 2024
Thank you for taking the time to let us know about your recent stay with us. We are glad that you enjoyed your stay and that our staff was able to take good care of you. We do hope to serve you again when your travels bring you back to Wrightsville Beach.

10/10 – Excellent

Linda

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Stay here!!! Love this resort, location and amenities! Right on the beach, amazing views whether on beach or river access side, luxe restaurant / bar in-house, with pool and two hot tubs adjacent to beach. Ping pong tables and lounge on ground floor for teens — something for everyone! I made a mistake booking my type room online and Front Desk were wonderful in correcting my error. We will absolutely be staying here again!
Séjour de 1 nuit en mars 2024
Brian Elliott - GM a répondu le 6 mars 2024
Thank you for taking the time to let us know about your recent stay with us. We are excited to hear that you enjoyed all of our amenities the hotel has to offer. We look forward to serving you again when your travels bring you back to Wrightsville Beach.

10/10 – Excellent

David

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The only thing you need to be aware of currently is that the beach expansion project is working its way up the beach with lots of heavy equipment, etc. should be finished in a month or so.
Séjour de 2 nuits en mars 2024
Brian Elliott - GM a répondu le 6 mars 2024
Thank you for sharing this information. It has been fun to watch our beach grow so all future guest have more room to spread out. It was also good today to watch them move past our hotel and also take some of the pipes off the beach. This means they are wrapping the project off even though they still have a little bit to go. We do hope the project didn't impact your stay too bad.

10/10 – Excellent

Janet

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Great stay
Had a brother's and sister's trip. We had a great time The beach, ping pong tables, out door fire pit and great views. Would definitely go again.
Séjour de 3 nuits en février 2024
Brian Elliott - GM a répondu le 29 févr. 2024
Thank you so much for letting us know about your stay. We are glad you got some good brother and sister time in at the resort. We look forward to your return visit to see our new beach that is getting put in place as we speak.

10/10 – Excellent

Autumn

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Beautiful property! We loved staying here for our honeymoon! We will definitely be back!
Séjour de 5 nuits en février 2024
Katie Ricketts a répondu le 25 févr. 2024
Hi Autumn,Thank you for the positive feedback! I am pleased to hear that you gave us the opportunity to help make your honeymoon so memorable! Congratulations to you both and we hope to see you soon.Sincerely,Katie RickettsGuest Activities Director

8/10 – Bien

Jeffrey

Voyage en famille, Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great location
Séjour de 1 nuit en février 2024
Brian Elliott - GM a répondu le 19 févr. 2024
Thank you so much for letting us know about your recent stay with us. We are happy to hear that you liked your stay and hope the next time we can improve to make it better for you. We hope to see you again soon.

10/10 – Excellent

Jessica

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Highly recommend! I had an amazing stay at Lumina Resort on Wrightsville Beach. Check in was a breeze and the room was in near pristine condition due to the recent renovation. I had an ocean view balcony that did not disappoint. They offer three options for food and beverages. Solstice, the main restaurant, which offers a traditional buffet style or a la carte breakfast items and a sophisticated lunch and dinner menu. Longboard coffee market for grab and go items and, Surfside, the bar and grill restaurant located near the beach. The hotel also features direct access to Wrightsville Beach, 4 pools (heated indoor, outdoor, hot tub, and wading pool), ping pong tables, beachside hammocks, and a gorgeous deck overlooking the beach to watch the sun rise or set. The only small feedback I have is the cleanliness of some of the restaurant items specifically the appearance of my wine glass which had multiple stains that didn’t seem to come off. I noticed this seems to be a theme at many hotels & restaurants so again, a very small observation. Overall, I had an unforgettable experience at this luxurious hidden gem and will definitely be returning! I also encourage whoever this review may find to book a stay and see for yourself.
Séjour de 1 nuit en février 2024
Brian Elliott - GM a répondu le 16 févr. 2024
Thank you so much for the wonderful feedback on your recent stay with us. We love seeing guest enjoy all of the wonderful amenities that we have to offer. I will make sure to talk to our bartenders about the stained wine glass to ensure that we are only serving polished glassware. We do look forward to your return visit when your travels bring you back to our hidden gem.

10/10 – Excellent

Clarissa

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en février 2024
Brian Elliott - GM a répondu le 16 févr. 2024
Thank you for taking the time to let us know about your recent stay with us. We are happy to see that you enjoyed your stay with us, and we look forward to serving you again.

10/10 – Excellent

Jenna

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great hotel! Beautiful view, friendly staff, excellent location, nice pool and hot tub! I didn't want to leave.
Séjour de 1 nuit en janvier 2024
Alex Brissette a répondu le 7 févr. 2024
Thank you for choosing the Lumina Resort, Jenna! And thanks so much for the great rating and kind words. We didn't want you to leave! We can't wait to sea you the next time you're in Wrightsville Beach!

10/10 – Excellent

Kalia

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en février 2024
Alex Brissette a répondu le 7 févr. 2024
Thanks for the awesome rating, Kalia!

10/10 – Excellent

Mary Stuart

Voyage de couple
Points forts : Service et personnel, commodités et état et installations de l’hébergement.
It was great!
Séjour de 1 nuit en février 2024
Brian Elliott - GM a répondu le 5 févr. 2024
Thank you for taking the time to let us know about your recent stay with us. We are happy to hear that you enjoyed your stay. We do hope to have you visit us again when your travels bring you back to Wrightsville Beach.

10/10 – Excellent

Helene

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great stay! Limited dining options near hotel.
Séjour de 1 nuit en février 2024
Brian Elliott - GM a répondu le 2 févr. 2024
Thank you for taking the time to let us know about your recent stay with us. We are happy to see that you enjoyed your stay with us. We hope you got to enjoy our restaurant on site Solstice Kitchen and Cocktails. For your next visit make sure to visit our bellman and they will be happy to take you to any restaurant within 3 miles of the hotel at your convenience. We do hope to see you again soon.

2/10 – Terrible

Adrian

Points faibles : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en janvier 2024
Brian Elliott - GM a répondu le 2 févr. 2024
Thank you for taking the time to let us know about your recent stay with us. We are sorry to hear we did not meet your expectations, nor ours. We thrive to make ever guest's stay enjoyable. Please give us some details of your stay so we came make sure to address them with the appropriate team. We do hope you give us another chance when your travels bring you back to Wrightsville Beach.

10/10 – Excellent

Joseph

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
This hidden gem is exceptional! From the front desk staff to the bar staff to the cleaning staff…hats off to everyone! Super clean, super relaxing and fantastic food and drinks. Short two night stay but will definitely be back!
Séjour de 2 nuits en janvier 2024
Brian Elliott - GM a répondu le 30 janv. 2024
Thank you so much for taking the time to give our staff such wonderful praise. We have a great team at the Resort that enjoys what they do and likes to take care of our guest. We can't wait for your return visit to our hidden gem.

2/10 – Terrible

Candace

Voyage en famille
Points faibles : Service et personnel, état et installations de l’hébergement et confort de la chambre.
False advertising
The pictures on hotels.com showed a room with a balcony and ocean view. I used my one key rewards and Holiday Inn charged $187 from my rewards, plus an additional $16.95 to my debit card for a room on the 4th floor on the backside of the hotel. There was no balcony and the window that didn't even open looked out over the roof area and our view was of HVAC unit. The refrigerator smelled awful and the floor were dirty with sand. When we asked for a different room the Mgr said no that the room we were given was for the guest who use their reward points. For $200! I wouldn't have paid $80 for this small dirty room with a view of the hotel HVAC that didn't even have a window that would open to smell the ocean air.. This was horrible. I travel for business and from here on out I will NEVER stay at a Holiday Inn ever again. This review will not let me upload the images I took of this room but I bet when I do my review on google it will let me.
Séjour de 1 nuit en janvier 2024
Brian Elliott - GM a répondu le 24 janv. 2024
Thank you so much for reaching out to let us know about this situation. We will be reviewing your reservation with the site that you made your reservation to see if they do have the wrong photos with the room type that you booked. We are sorry for the inconvenience that this may have caused you during your time with us. It looks like you signed up for our reward program during this stay, so we are not aware of this being a points stay. If you could please reach out to the hotel we would love to discuss this further with you.

10/10 – Excellent

Kevin

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Clean. Friendly staff
Séjour de 1 nuit en janvier 2024
Brian Elliott - GM a répondu le 23 janv. 2024
Thank you for taking the time to let us know how our staff was friendly and the hotel was clean We thrive ourselves on making sure every guest stay is great. We look forward to your return visit to Wrightsville Beach.

10/10 – Excellent

Kevin

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Clean and friendly
Séjour de 2 nuits en janvier 2024
Brian Elliott - GM a répondu le 23 janv. 2024
Thank you for taking the time to let us know about your recent stay with us. We are glad to see that you enjoyed your stay with us and thought the hotel was clean with our friendly staff. We hope to see you again when your travels bring you back to Wrightsville Beach.