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Wynnstay Arms, Wrexham by Marston's Inns – Avis

2.5 out of 5
Wynnstay Arms, Wrexham by Marston's Inns
Yorke Street, Wrexham, Wales

Avis

8,0

Très bien

Note de 10 – Excellent, d’après 144 avis sur 397." "
Note de 8 – Bien, d’après 138 avis sur 397." "
Note de 6 – Acceptable, d’après 68 avis sur 397." "
Note de 4 – Médiocre, d’après 31 avis sur 397." "
Note de 2 – Terrible, d’après 16 avis sur 397." "

7,8/10

Propreté

8,6/10

Service et personnel

7,8/10

Commodités

7,2/10

État et installations de l’hébergement

7,2/10

Écoresponsabilité

Avis

6/10 – Acceptable

delphine

Séjour de 1 nuit en octobre 2023
Ian a répondu le 27 oct. 2023
Thank you for your comments

10/10 – Excellent

Voyageur vérifié

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Hotel sympa, propre, bonne literie, très bon rapport qualité prix. Je recommande.
Séjour de 7 nuits en mars 2019
Management a répondu le 1 mai 2019
Merci pour vos commentaires.

10/10 – Excellent

duncan

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Had a great stay very close to everything.
Séjour de 1 nuit en mai 2024

10/10 – Excellent

Peter

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Easy access, with parking. Polite and helpful staff. Good value for money. Would book again. What I did not like was central Wrexham on a bank holiday Saturday, cup final day. The whole of Wrexham was drunk... but not the staff. It was a laugh.
Séjour de 1 nuit en mai 2024

6/10 – Acceptable

John

Voyage de couple
Points forts : Service et personnel
The property looked tired and worn. Our bedroom seemed to overlook the area where the local alcoholics congregate and we were woken by loud shouting at 4am which continued for some time. The staff, however, couldn’t have been more friendly and helpful. The breakfast was excellent and the price of the stay was about one third cheaper than the nearby Premier Inn. Probably wouldn’t choose to stay there again but it was actually good value for a short stay.
Séjour de 2 nuits en mai 2024

6/10 – Acceptable

John

Voyage de couple
Points forts : Service et personnel
Points faibles : État et installations de l’hébergement
The hotel is very outdated and needs some money spent on it. The bar furniture is sticky and worn out. The hotel room was cramped but pretty clean and the bathroom although clean and tidy is again outdated. The main problem is the noise from guests coming back in the early hours and well lubricated including their voices but not a lot you can do about it. Is it value for money - yes Breakfast is extra but great value,hot and quick couldn't fault it. I would give this hotel 5/10. Also post code takes you to the other side of town. Use the address John
Séjour de 2 nuits en mai 2024

8/10 – Bien

Caitlyn

Séjour de 1 nuit en avril 2024

8/10 – Bien

MICHAEL

Points forts : Propreté, service et personnel
Séjour de 2 nuits en avril 2024

10/10 – Excellent

Patrick

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
We had a great visit over the weekend. Pleasant area, enjoyed great meals.
Séjour de 2 nuits en avril 2024

8/10 – Bien

Catrin

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel et commodités.
When we arrived the staff were very friendly, we had already checked in online but were informed the system was new and they were just getting used to it. No problems with the check in process and we were up in our room very swiftly with great instructions from the staff. Got into our room to realise that only 2 of the 3 required beds had been assembled and made up. I went down to reception to inform them of this and they said they would send someone up whilst we were out getting something to eat. We arrived back 2 hours later to the bed still not being assembled and we had 2 kids who were ready for their beds. Another trip down to reception and they sent someone up within 5-10 minutes and she assembled the bed for us. We booked a family room, sadly this was situated at the front of the property. Not far from the entrance to the pub but also was very close to bars nearby. Unfortunately, the nearby bars were very noisy until about 3.30am which disrupted our sleep considerably. Apart from that, the room was as expected for the price. No concerns really. Not sure if there are any other family rooms in the hotel but surely these would be better in the quieter rooms at the back over the hotel.
Séjour de 1 nuit en mars 2024

6/10 – Acceptable

Kirandeep

Séjour de 1 nuit en mars 2024

8/10 – Bien

Sai

Séjour de 1 nuit en février 2024
Ian a répondu le 18 févr. 2024
Thank you for your review

8/10 – Bien

Janice

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Needs a revamp
Séjour de 1 nuit en février 2024
Vikki a répondu le 17 févr. 2024
Thank you for your comments.

4/10 – Médiocre

Tracy

Séjour de 1 nuit en février 2024
Wynnstay Arms a répondu le 4 févr. 2024
Thank you for your feedback.

6/10 – Acceptable

Kelly

Voyage en famille
Points faibles : Confort de la chambre
Noisy street view.
I have stayed at this hotel many times now while visiting my daughter in university and always had a comfortable stay however this time my room was at the front of the building overlooking the street and the noise was unbearable it was a Saturday night and from 10pm until at leat 3am myself and child were unable to sleep at all. We also found that the bathroom in this room had yet to be cleaned from the previous guest as there were lids from razor's on the floor and a stained plaster that looked like it had come from someone's heel. We have never had issues staying here in the past and always had a pleasant stay overlooking the car park.
Séjour de 1 nuit en janvier 2024
Ian a répondu le 2 févr. 2024
Thank you for your comments, we are sorry about the cleanliness, we will take this up with our housekeeping team

10/10 – Excellent

Andrew

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en janvier 2024
Ian a répondu le 23 janv. 2024
Thank you for your review

6/10 – Acceptable

Nick

Voyage d’affaires
Points forts : Propreté, service et personnel
Points faibles : État et installations de l’hébergement
Cheap, dated, would be ok if the wifi was sorted
A very basic , dated hotel as soon as you get past reception area . Plus points , good , free parking , very nice reception staff. Comfortable bed, decent size TV . Negative , next to no wifi anywhere other than downstairs , which is ok, but say so in the add . And certainly don’t have in room cards bragging free wifi. General condition and decor very much , crossroads motel from the 80’s . Anyone else remember seeing an ashtray built into a lift ?? Shower is a mixer tap so either going to freeze or melt your skin off when someone else in the hotel flushes …
Séjour de 2 nuits en janvier 2024
Ian a répondu le 23 janv. 2024
Thank you for your comments, Very sorry about the shower tap. As you can appreciate this is a very old building and there are a few Quirky features.

10/10 – Excellent

Charles

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en janvier 2024
Ian a répondu le 23 janv. 2024
Thank you for your review

8/10 – Bien

Voyageur vérifié

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
1 night stay
Great room plenty of space comfortable beds Bath & Shower Tv and free wi-fi Complimentary tea coffee biscuits also
Séjour de 1 nuit en décembre 2023
Ian a répondu le 25 déc. 2023
Thank you for your comments

6/10 – Acceptable

IRENE

Voyage de couple
Points faibles : État et installations de l’hébergement
We had a good stay.Bit noisy with people coming out of pubs shouting plus church clock sounding out every hour.Had a bath but couldnt pull plug out as the chain wasnt attached to it but cleaner managed to pull it out with pliers.Would stay there again though as it is very convenient for pubs restaurants and shops.
Séjour de 2 nuits en décembre 2023
Ian a répondu le 19 déc. 2023
Thank you for your comments

8/10 – Bien

Paul

Points forts : Propreté, service et personnel et confort de la chambre.
Séjour de 2 nuits en décembre 2023
Ian a répondu le 15 déc. 2023
Thank you for your review

10/10 – Excellent

Gary

FANTASTIC ALL THE TIME
Séjour de 2 nuits en décembre 2023
Ian a répondu le 9 déc. 2023
Thank you for your comments

8/10 – Bien

David

Séjour de 1 nuit en décembre 2023
Ian a répondu le 9 déc. 2023
Thank you for your review

10/10 – Excellent

Carl

Points forts : Propreté, état et installations de l’hébergement et confort de la chambre.
Excellent
Was clean and tidy service was great friendly place
Séjour de 1 nuit en décembre 2023
Ian a répondu le 5 déc. 2023
Thank you for your comments

10/10 – Excellent

KM

Séjour de 2 nuits en novembre 2023
Ian a répondu le 22 déc. 2023
Thank you for your review

10/10 – Excellent

Gary

ABSOLUTELY BRILLIANT
Séjour de 2 nuits en novembre 2023
Ian a répondu le 28 nov. 2023
Thank you for your comments

6/10 – Acceptable

Rune

Voyage en groupe, Voyage d’affaires
Dårlig renhold av rommet. Badet holder standar som danskebåten fra 80 tallet. Meget hyggelig og serviceinnstilt personalet
Séjour de 2 nuits en novembre 2023
Ian a répondu le 28 nov. 2023
Thank you for your comments

10/10 – Excellent

Martin

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Facilities and food more than adequate, and quiet for a city centre location, however, it was the warm welcome which I will remember.
Séjour de 1 nuit en novembre 2023
Ian a répondu le 28 nov. 2023
Thank you for your comments, we look forward to seeing you again

6/10 – Acceptable

John

Points forts : Service et personnel
Points faibles : Propreté, état et installations de l’hébergement
Nice breakfast but rooms need revamping.
Good size room and excellent breakfast but very poor shower and bathroom. Room was also very hot even at this time of the year.
Séjour de 1 nuit en novembre 2023
Ian a répondu le 19 nov. 2023
Thank you for your comments

10/10 – Excellent

Barrie

Séjour de 1 nuit en novembre 2023
Ian a répondu le 20 nov. 2023
Thank you for your review

4/10 – Médiocre

Jack

Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
Flakey walls
Walks were flaking paint, room wasn’t clean, bathtub was disgusting, service were rude at reception and did not listen to me.
Séjour de 1 nuit en novembre 2023
Ian a répondu le 18 nov. 2023
Very sorry about that. We are trying to get round to every room but it is taking time

6/10 – Acceptable

M

Voyage d’affaires
Points forts : Service et personnel
Points faibles : État et installations de l’hébergement
Shame about the condition of the rooms
Excellent location, and the staff are very helpful. However, the rooms are badly in need of a refurb, very poor.
State of my bedroom wall.
Séjour de 1 nuit en novembre 2023
Ian a répondu le 17 nov. 2023
We are sorry about this.

10/10 – Excellent

Dai

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 3 nuits en novembre 2023
Ian a répondu le 17 nov. 2023
Thank you for your review

10/10 – Excellent

Kenneth Mark

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en novembre 2023
Ian a répondu le 10 nov. 2023
Thank you for your review, we look forward to seeing you again

8/10 – Bien

Stephanie

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Its handy for town and in a good location
Séjour de 1 nuit en novembre 2023
Ian a répondu le 7 nov. 2023
Thank you for your comments

2/10 – Terrible

George

Arrived and it was locked and couldn’t get into the hotel.
Séjour de 1 nuit en novembre 2023
Ian a répondu le 4 nov. 2023
I am very sorry about that, i am confused why you couldn't get into the hotel as reception is manned 24 hours, if it was to check in then check in starts at 2pm, as check out is not till 11am.

6/10 – Acceptable

Nathan

Points forts : Propreté, service et personnel
Points faibles : État et installations de l’hébergement
Rundown and noisy. They could make some easy fixes, like replacing the shower curtain and light bulbs -- the main light in the room flickered on and off. Staff was very nice, and the location is good, but the quality of the rooms seem neglected.
Séjour de 1 nuit en octobre 2023
Ian a répondu le 27 oct. 2023
Sorry about this

10/10 – Excellent

Scott

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Staff were excellent and friendly, massive room, good food and great location
Séjour de 2 nuits en octobre 2023
Ian a répondu le 27 oct. 2023
Thank you for your comments

4/10 – Médiocre

Voyageur vérifié

Points forts : Service et personnel
Points faibles : Propreté, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en septembre 2023
Ian a répondu le 13 oct. 2023
Thank you for your review

6/10 – Acceptable

nigel

Séjour de 2 nuits en septembre 2023
Ian a répondu le 20 oct. 2023
Thank you for your review

8/10 – Bien

Barry

Voyage en famille
Points forts : Service et personnel
Points faibles : Propreté, état et installations de l’hébergement
Good value for money, could do with updating and the cleaning could be better. Overall if you want a cheap stay over this would be good.
Séjour de 1 nuit en septembre 2023
Ian a répondu le 29 sept. 2023
Thank you for your comments

10/10 – Excellent

Cesar

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Wonderful all around
Stopped n stayed the night/day. very nice hotel-staff was wonderful, room was what we expected size wise lol, comfy and clean, townspeople are wonderful , The Fat Boar next door is a great stop to grab a pint
Séjour de 1 nuit en septembre 2023
Ian a répondu le 23 sept. 2023
Thank you for your comments

8/10 – Bien

David

Voyage en groupe
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Very comfortable in a good location
Séjour de 1 nuit en septembre 2023
Ian a répondu le 23 sept. 2023
Thank you for your comments

6/10 – Acceptable

Ursula

Voyage en famille
Points faibles : Commodités
The town center is depressed and lacks any vibrancy. The hotel must once have been attractive, but now it’s a hangout for TV sports watchers, pool players and (friendly) rowdy locals. Room was okay, rather run down, but the bed was comfortable. Helpful staff.l
Séjour de 1 nuit en septembre 2023
Ian a répondu le 16 sept. 2023
Thank you for your comments

8/10 – Bien

Lorna

Points forts : Service et personnel, commodités
It wasn’t the most modern property but it has lots to offer in terms of convenience & access to shops & eateries. The beds were so comfy & the fan a very welcome addition in the heat. Staff were courteous, polite & informative.
Séjour de 2 nuits en septembre 2023
Ian a répondu le 10 sept. 2023
Thank you for your comments

8/10 – Bien

Eddie

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very conveniently sited in the heart of Wrexham, which made my days out by bus/train easy and convenient. The room itself was clean and tidy, and surprisingly quiet for a town centre location. I had the hotel breakfast on one of my mornings there, and this was of good quality and reasonably priced. Dissapointingly for a Marstons Brewery owned hotel, none of their real ales appeared to be available at the hotel bar.
Séjour de 2 nuits en août 2023
Ian a répondu le 4 sept. 2023
Thank you for your comments

10/10 – Excellent

Martin

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Welcoming and helpful staff.
Séjour de 1 nuit en septembre 2023
Ian a répondu le 4 sept. 2023
Thank you for your comments

10/10 – Excellent

Janaya

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great accommodation. Food on site. Staff were friendly, warm and kind. Great location.
Séjour de 2 nuits en août 2023
Ian a répondu le 2 sept. 2023
thank you for your review

6/10 – Acceptable

Tracey

Séjour de 2 nuits en août 2023
Ian a répondu le 31 août 2023
Thank you for your review

10/10 – Excellent

Glyn

Points forts : Propreté, service et personnel et confort de la chambre.
Nice and friendly and excellent service
Séjour de 2 nuits en août 2023
Ian a répondu le 30 août 2023
thank you for your comments