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Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall

2.5 star property
Suburban hotel with free breakfast and a fitness center

Choose dates to view prices

Photo gallery for Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall

Outdoor pool
Premium bedding, in-room safe, desk, iron/ironing board
Premium bedding, in-room safe, desk, iron/ironing board
Exterior
Lobby
Located in the business district, Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall offers a warm welcome with a free breakfast buffet and helpful staff. Unwind at the outdoor pool, stay connected with in-room WiFi, or get moving at the gym.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking available
  • Pet-friendly
  • Gym
  • Laundry

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

Shower, free toiletries, hair dryer, towels

Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Premium bedding
Private bathroom
Hair dryer
  • 316 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom (Hearing Accessible)

55-inch Smart TV with cable channels, Netflix, streaming services

Suite, 1 Bedroom (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Sofa bed
Premium bedding
Private bathroom
  • 691 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub) | Bathroom

Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Sofa bed
Premium bedding
Private bathroom
  • 303 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

55-inch Smart TV with cable channels, Netflix, streaming services

Suite, 1 Bedroom

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Sofa bed
Premium bedding
Separate bedroom
  • 691 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Hearing Accessible)

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed with Sofa bed (Hearing Accessible)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Sofa bed
Premium bedding
Private bathroom
  • 303 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(25 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Premium bedding
Shower/tub combination
Hair dryer
  • 316 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-in Shwr)

Shower, free toiletries, hair dryer, towels

Room, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-in Shwr)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Sofa bed
Premium bedding
Private bathroom
  • 303 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(28 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Sofa bed
Premium bedding
Heating
  • 304 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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View from property

Residence Inn by Marriott Winston-Salem Hanes Mall

Winston-Salem
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
8.6 out of 10, Excellent, 370 reviews
The price is CA $174
CA $197 total
includes taxes & fees
Sep 7 - Sep 8
Residence Inn by Marriott Winston-Salem Hanes Mall
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About the area

Located in Winston-Salem, Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall is in the business district. Theatre Alliance and Old Salem are cultural highlights, and some of the area's attractions include Airbound Trampoline Park and Forest Hills. SciWorks and Kaledium North Science Museum are also worth visiting.
Visit our Winston-Salem travel guideOpens in a new window
Map
1680 Westbrook Plaza Dr, Winston-Salem, NC, 27103

What's nearby

  • Hanes Mall - 5 min walk - 0.4 km
  • Novant Health Forsyth Medical Center - 20 min walk - 1.7 km
  • Wake Forest University Baptist Medical Center - 5 min drive - 5.7 km
  • Benton Convention Center - 7 min drive - 8.1 km
  • Wake Forest University - 12 min drive - 10.3 km

Getting around

  • High Point Station - 26 min drive
  • Piedmont Triad Intl. Airport (GSO) - 32 min drive

Restaurants

  • ‪Chick-fil-A - ‬14 min walk
  • ‪Texas Roadhouse - ‬9 min walk
  • ‪Golden Corral - ‬8 min walk
  • ‪Olive Garden - ‬7 min walk
  • ‪Popeyes Louisiana Kitchen - ‬9 min walk

About this property

Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall

Hotel near Hanes Mall
You can look forward to a free breakfast buffet, dry cleaning/laundry services, and a gym at Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • An outdoor pool
  • Self parking (surcharge), an electric car charging station, and express check-out
  • Express check-in, a front-desk safe, and smoke-free premises
  • 1 meeting room, a banquet hall, and luggage storage
  • Guest reviews say great things about the helpful staff
Room features
All 127 rooms offer comforts such as premium bedding and air conditioning, as well as thoughtful touches like free WiFi and desk chairs.
Other amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with showers and free toiletries
  • 55-inch Smart TVs with Netflix, streaming services, and premium channels
  • Wardrobes/closets, refrigerators, and microwaves

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Uncovered self parking on site (surcharge)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 22 to May 17:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Fairfield Inn Marriott Hanes Hotel Winston-Salem Mall
Fairfield Inn Marriott Winston-Salem Hanes Mall
Fairfield Inn Marriott Winston-Salem Hanes Mall Hotel
Fairfield Inn Marriott Hanes Mall Hotel
Fairfield Inn Marriott Winston-Salem Hanes Mall Hotel
Fairfield Inn Marriott Winston-Salem Hanes Mall
Fairfield Inn Suites by Marriott Winston Salem Hanes Mall
Fairfield Inn Marriott Hanes Mall Hotel
Fairfield Inn Marriott Hanes Mall
Fairfield Inn Suites by Marriott Winston Salem Hanes Mall
Fairfield Marriott Hanes Mall

Frequently asked questions

Does Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall have a pool?

Yes, this property has an outdoor pool. The pool is closed seasonally each year from September 22 to May 17.

How much does it cost to stay at Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall?

As of Aug 22, 2025, prices found for a 1-night stay for 2 adults at Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall on Aug 31, 2025 start from CA $129.33, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall?

Self parking is available for a fee.

What time is check-in at Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall?

Check-in start time: 3 PM; Check-in end time: 3 AM.

What time is check-out at Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall?

Check-out is at noon.

Where is Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall located?

Situated in the business district, this hotel is within 2 mi (3 km) of Hanes Mall, Novant Health Medical Park Hospital, and Novant Health Forsyth Medical Center. Wilkes Regional and Bowlero Winston-Salem are also within 3 mi (5 km).

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Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 404 out of 631 reviews
Rating 8 - Good. 157 out of 631 reviews
Rating 6 - Okay. 45 out of 631 reviews
Rating 4 - Poor. 17 out of 631 reviews
Rating 2 - Terrible. 8 out of 631 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Great hospitality
Stayed 2 nights in May 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was exceptional. Capable and friendly.
Stayed 1 night in Aug 2025

10/10 Excellent

Kaitlin

Liked: Amenities
Breakfast was good. Breakfast attendant was great and helpful with our 9 month old. Pool and pool area were clean and barely used!
Stayed 4 nights in Jul 2025

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire staff with whom we had contact were exceptional in their kindness, sense of humor, and willingness to be helpful.
Stayed 1 night in Jun 2025

10/10 Excellent

CLYDE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very neat and clean and everything worked. All of the staff were friendly and efficient. The food options were all as good as institutional food can be. Shopping and restaurants were conveniently located. Even the guests were all friendly…pleasant experience all around.
Stayed 3 nights in Jul 2025

10/10 Excellent

Arunthathi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 1 night in Aug 2025

8/10 Good

Melissa

Liked: Property conditions & facilities
Na
Stayed 1 night in Jul 2025

10/10 Excellent

Herbert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were absolutely wonderful. We came in with three families arriving there the 3rd of July with a same day reservation, and they they got all of us on the same floor next to each other. We weren’t from the area so we asked where could we see the fireworks, and without hesitation they gave us a list of places, and times plus their own little recommendations. The property was being cleaned all day long. Breakfast was also perfect. And the location you cannot beat. Will recommend and book again.
Stayed 3 nights in Jul 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A pleasant stay.

My stay was pleasant because the check in and out staff were very nice, the room including bed and bath was comfortable and clean. I had a great night sleep. The whole facility was pleasantly quiet. The breakfast had enough options to satisfy most any one and was fresh and included.
Stayed 1 night in Apr 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location for doctor appointment
Stayed 1 night in Apr 2025

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast option.
Stayed 1 night in Jan 2025

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, property conditions & facilities
Reme was great
Stayed 2 nights in Apr 2025

10/10 Excellent

Damion

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located by the mall so there's not shortage of shopping and dining options.
Stayed 1 night in Dec 2024

10/10 Excellent

Vance C Mullis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place, great breakfast

The hotel is aging but nice. There appears to be refurbishments happening. Great breakfast. My only complaint is that the parking spaces are too small.
Stayed 1 night in Mar 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located across the street from Haynes mall so there was no shortage of dining options. There's a Walgreen's nearby and it's close to the highways so getting to and from the hotel was simple. The staff was very freindly and helpful, breakfast was convenient and nice.
Stayed 4 nights in Jan 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay. Staff is excellent.
Stayed 2 nights in Sep 2024

6/10 Okay

John

Liked: Staff & service, property conditions & facilities
Friendly staff. Didn't care for the ~100% price increase for local university graduation or would have recieved better score.
Stayed 4 nights in May 2025

10/10 Excellent

George K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was a clean and nice place, wonderful staff, great location,wonderful experience
Stayed 2 nights in Jul 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were very friendly and the facility was very clean and comfortable.
Stayed 1 night in Aug 2024

10/10 Excellent

Al

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and great staff.
Stayed 1 night in Jan 2023

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No issues at all
Stayed 1 night in May 2025

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night staff- clean, comfortable and friendly staff. Would stay here again.
Stayed 1 night in Jun 2024

10/10 Excellent

Jermaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about our stay! Also, a special thanks to Reme for allowing my family and I to check in early!
Stayed 2 nights in Aug 2024

10/10 Excellent

Yan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is quiet, clean and spacious, the breakfast is good, the staff is nice and friendly.
Stayed 1 night in Feb 2024

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and cleanliness.
Stayed 1 night in Aug 2024