Dear Yves,Thank you for taking the time to tell us about your experience at the Red Roof Inn Wilkes-Barre Arena. We are glad to see that you enjoyed your stay, prompting your 5/5 score. You mentioned how pleased you were with the cleanliness of our hotel and that there are no carpets. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,CarlaRed Roof ManagementRediResponse Specialist

Hello Danielle, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Wilkes-Barre Arena and I thank you for your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,CarlaRed Roof ManagementRediResponse Specialist

Hello Ron, Thank you for taking the time to leave a review. I appreciate your comments regarding your recent stay at the RED ROOF INN WILKES-BARRE ARENA. It’s great to see you enjoyed your stay, resulting in a 4/5 score. At Red Roof, we aim to deliver enjoyable experiences for all our guest and we’re proud to have achieve that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Comments like yours, is always an encouragement to all of our staff as we aim to continuously improve the quality of our services to enhance our guest experiences. Thank you again for sharing your review and we can’t wait to see you under our roof soon. Sincerely, Red Roof Management

Hello Alain,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Wilkes-Barre Arena and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as Red Roof strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

Cher Maurice,Merci de nous avoir parlé de votre récente visite au RED ROOF INN WILKES-BARRE ARENA. C'est vraiment gratifiant de lire que notre hôtel a répondu à vos attentes. Les commentaires de nos clients sont toujours les bienvenus car nous nous efforçons d'améliorer continuellement la qualité de nos services.Encore une fois, merci d'avoir publié votre avis. Notre équipe de Red Roof se réjouit de vous accueillir à nouveau chez nous à l'avenir.Sincèrement,LintonRed Roof ManagementRediresponse Specialist

Cher Mario,Merci de nous avoir parlé de votre récente visite au RED ROOF INN WILKES-BARRE ARENA. Nous vous remercions pour votre note de 4/5. Vous avez déclaré que les nuisances sonores causées par les voitures sur l'autoroute ont gêné votre expérience. Les commentaires de nos clients sont toujours les bienvenus car nous nous efforçons d'améliorer continuellement la qualité de nos services.Sachez que nous vous apprécions en tant qu'invité et apprécions votre entreprise. Merci encore de partager votre expérience avec nous. Notre équipe de Red Roof serait ravie de vous revoir si vos voyages vous ramènent dans notre région.Sincèrement,LintonRed Roof ManagementRediresponse Specialist

Hello Denis,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Wilkes - Barre Arena. I'm so glad we earned your 4/5 score and that you found our hotel to be a good place. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thank you again for sharing your comment with us. We look forward to hosting you again in the future.Sincerely,Chevanese RediResponse Specialist

Thank you for your review and your scoring of 5/5. We appreciate you taking the time to share your feedback regarding your experience with us. We at the RED ROOF INN WILKES-BARRE ARENA thanks you for your comments and are happy to hear you had a great experience with us. At Red Roof our primary goal is to provide a clean and comfortable stay for all our guests, and we are proud to have achieved that with your visit. Comments like yours are always an encouragement as we aim to improve on the quality of our guest experiences by providing exceptional services. Please know you are a valued guest and we appreciate your business. Thank you again for your kind words. The staff and I would love to provide you with another nice stay in the future

Cher René,Merci d'avoir pris le temps de nous faire part de votre expérience au RED ROOF INN WILKES-BARRE ARENA. Je suis désolé que votre expérience n'ait pas été à la hauteur de vos attentes. Veuillez accepter nos excuses les plus sincères pour le manque d'entretien, la moisissure possible dans la salle de bain et le problème avec le micro-ondes. Lors de votre prochain séjour, si vous rencontrez des problèmes avec nous, veuillez contacter immédiatement notre réception afin que nous puissions régler le problème pour assurer votre satisfaction. J'informerai la direction de la situation décrite pour que votre chambre soit examinée. Vos commentaires sont essentiels car nous nous efforçons d'offrir un séjour propre, confortable et basé sur la valeur à tous les clients.Chez Red Roof, nous avons l'intention d'avoir votre confiance en nos capacités à prévenir des problèmes similaires à l'avenir. Sachez que nous vous apprécions en tant qu'invité et apprécions votre entreprise. Merci de partager vos préoccupations et j'espère que vous nous donnerez l'occasion de mieux vous servir à Red Roof la prochaine fois que vos projets de voyage nécessiteront un hébergement.Very truly yours,DannielleRediresponse Specialist

Thankyou for the feedback.

Thankyou for the feedback.. We appreciate your time in completing our guest survey.

Thankyou for the feedback. We appreciate your business.

Thankyou for the positive feedback, we are glad you enjoyed your stay. We appreciate your business and your time for guest reviews. Hope to serve you back.

Hello Guylaine,Thank you for taking a moment to share your feedback regarding your recent visit at the Red Roof Inn Wilkes - Barre Arena. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. It is so rewarding to read that you enjoyed the convenience and tidiness of our location. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. Please know that we value you as our guest and appreciate your business. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely,Tianna RediResponse Specialist

Thankyou for the feedback. We appreciate your business.

Thankyou for the feedback..

Thankyou for the feedback.

We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

Hello Veronica, Thank you for taking a moment to complete our survey. Myself and the staff at the Red Roof Inn Wilkes-Barre Arena appreciate your 5/5 score following your stay. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. To fully understand what prompted your score, please consider adding comments to your survey to let us know what we’re doing well and where we can improve in the future.Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely,TiannaRed Roof ManagementRediResponse Specialist

Dear Rachel,Thank you for taking the time to tell us about your experience at the Red Roof Inn Wilkes-Barre Arena. At Red Roof, our main goal is to provide all our guests with a positive experience that portrays the comfort of home and we are disappointed to see that your stay was less than ideal. You indicated that you were unsatisfied with your stay as the room had an unpleasant odor, the bed lacked cleanliness, the sheets were stained and the other concerns you listed. Please allow me to express my sincerest apologies. At Red Roof, we continually work to improve our hotel, so I really appreciate you providing us with your feedback.It is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and we wish you all the best in your future travels. Sincerely,CarlaRed Roof ManagementRediResponse Specialist

Dear Richard,Thank you for taking the time to write a review of your stay at the RED ROOF INN WILKES-BARRE ARENA. I am happy you were pleased with the fact that our hotel was secluded. We at Red Roof, aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit., prompting your 5/5 score. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,SamanthaRed Roof ManagementRediResponse Specialist

Thank you for your positive rating, Wayne. The staff at the RED ROOF INN WILKES-BARRE ARENA and I were so happy we earned your 4/5 score following your stay. We at Red Roof, aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we look forward to your next stay at Red Roof.Sincerely,SamanthaRed Roof ManagementRediResponse Specialist

Thank you, Jamie, for the feedback about your recent stay at our hotel RED ROOF INN WILKES-BARRE ARENA. We are sorry to hear that your interactions with our front desk staff were less than desirable. Please accept our apologies and know that we will do our utmost best to improve in this regard as we continue to strive for excellence. Thank you again for sharing your experience with us, Jamie. We hope to make a new impression and would love to see you again at one of our Red Roof locations. Very truly yours, Sharma Red Roof Management RediResponse Specialist

Hello Preetha, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN WILKES-BARRE ARENA and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Kamaria Red Roof Management RediResponse Specialist

Thank you Philip, for taking the time to write a review of your stay at the Red Roof Inn Wilkes-Barre Arena. It is so rewarding to read that you had a good encounter with us and we truly appreciate you letting us know, we're also happy to see that you took liking to the cleanliness of our rooms. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.Sincerely,OnielRedRoof ManagementRediresponse Specialist

Dear Rob, Thank you for your review and your scoring of 4/5. We appreciate you taking the time to share your feedback regarding your experience with us. We at the RED ROOF INN WILKES-BARRE ARENA thanks you for your comments and are happy to hear you had a great experience with us, especially regarding our close convenience to restaurants and shopping center. Our goal is to provide a clean and comfortable and convenient stay for all our Red Roof guests and we are proud to have achieved that with your visit. Comments like yours are always an encouragement as we aim to improve on the quality of our guest experiences by providing exceptional services. Thank you again for your kind words. The staff and I would love to provide you with another nice stay in the future. Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist

Dear Nicole, It is so wonderful to see that we at the RED ROOF INN WILKES-BARRE ARENA were able to provide you with a superior level of service and accommodations. We have high standards of hospitality and service and we strive to give you the best experience at the best value here at Red Roof. Thank you so much for the insight regarding our easy check in and pleasant and efficient staff. Please know you are a valued guest and we appreciate your business with us.We greatly appreciate the time you’ve taken to rate our hotel and we look forward to your next visit. Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist

Thank you Valued Guest, for taking the time to write a review of your stay at the Red Roof Inn Wilkes-Barre Arena. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit prompting your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.We appreciate your business and hope that you will give us the opportunity to provide you with another great experience the next time you’re in the area.Sincerely,OnielRedRoof ManagementRediresponse Specialist

Dear Franklina,Thanks for sharing this perfect rating. Our goal at the Red Roof Inn Wilkes-Barre Arena is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit, prompting your 5/5. In the future, please consider adding more comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. We appreciate your business and we hope that you will give us the opportunity to provide you with another great experience the next time you’re in the area. Sincerely,CarlaRed Roof ManagementRediResponse Specialist

The team at our Red Roof Inn Wilkes-Barre Arena would like to thank you for sharing your feedback with us, Samuel. We were elated to read that we accomplished our goal to provide you with a great stay. Your sentiments in relation to our clean and quiet room, along with our location's close proximity to points of interest delighted our staff.Thanks again for sharing your compliments with us. We loved having you under our roof and we can’t wait to repeat your experience with us at any of our Red Roof locations in the future.Faithfully,XaoRed Roof ManagementRediResponse Specialist

Thank you for sharing your perfect rating with us, Derrick. Our staff at the Red Roof Inn Wilkes-Barre Arena was especially delighted to know that we earned this following your stay. We aim to deliver a positive experience to all our guests, so we were happy to know that you were satisfied with your stay. However, we would love to hear about your stay, so please feel free to share.Once again, on behalf of Red Roof, we would like to extend our gratitude for your rating. It would be our pleasure to host you under our roof again in the future.Appreciatively,XaoRed Roof ManagementRediResponse Specialist

Dear Justin,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Wilkes-Barre Arena. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience, resulting your 3/5 score. You indicated that you were unsatisfied with burns on sheet and marks on the desk. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,ChirellRed Roof ManagementRediResponse Specialist

Dear Bethune,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN WILKES-BARRE ARENA. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the issue faced with the microwave. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience. Thank you again for posting your review. We do hope you will choose to stay with us again at Red Roof so we can have the opportunity to provide you with a better experience.Sincerely,Dannielle Red Roof Management Rediresponse Specialist

Dear Danielle, We at the RED ROOF INN WILKES-BARRE ARENA truly appreciates your scoring of 5/5 in regard to your recent stay with us. In the future we would love for you to please consider adding comments to your survey about your stay to let us know what we are doing wrong and where we can improve to enhance our guest experiences. A Red Roof, your feedback is critical as we aim to provide clean, comfortable, affordable stays for all our guests. Thank you again for your scoring. We hope to see you again soon. Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist