2/10 – Terrible
Nicole
Voyage en famille
8 août 2025
Points faibles : Propreté, commodités et état et installations de l’hébergement.
This hotel is the worst I have ever stayed in. Upon arrival at the hotel we were met with a homeless drug addict trying to ask us for cigarettes. The reception area smells really badly of sulphur/blocked drains. Our room was allocated on the 4th floor, upon exiting the elevator the floor was very stuffy, no circulating air. The ice machine and drinks machine were old, dirty and noisy. Our room was 414. It was tiny, the carpets were filthy and the bathroom should have been condemned! It was dirty with someone else’s black hairs. The mattress of both beds was very springy and sunken, the pillows were tiny. We decided to eat and have an early night and so left the hotel to source food. however we found the area too dangerous to wander around so immediately returned to the hotel, locked our room and ordered pizza. At 2.30am we were woken by what sounded like a female being attacked outside our room. She was screaming and shouting for help, however due to travelling with my teen son I did not exit my room. I asked reception for help and they said they would investigate. The screaming and shouting continued for 30 minutes then went totally silent (apart from frequent sirens from outside). At 6.30am I asked reception if they had found what happened, they said they hadn’t. I asked to be moved and a helpful man moved us to the 5th floor - initially to a room with no fridge but then to room 518 which was the same as 414 - in total disrepair although cleaner. In short - DO NOT BOOK.
Nicole
Séjour de 3 nuits en août 2025
