Réception

Executive Inn and Suites Wichita Falls – Avis

2.5 out of 5
Executive Inn and Suites Wichita Falls
1750 Maurine St, Wichita Falls, TX

Avis

7,8

Bien

Note de 10 – Excellent, d’après 345 avis sur 924." "
Note de 8 – Bien, d’après 306 avis sur 924." "
Note de 6 – Acceptable, d’après 146 avis sur 924." "
Note de 4 – Médiocre, d’après 58 avis sur 924." "
Note de 2 – Terrible, d’après 69 avis sur 924." "

8,0/10

Propreté

8,4/10

Service et personnel

7,6/10

Commodités

7,4/10

État et installations de l’hébergement

8,0/10

Écoresponsabilité

Avis

8/10 – Bien

Lucille

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
off the main road, quiet, plenty of free parking and friendly staff.
Séjour de 1 nuit en mai 2024
Management a répondu le 20 mai 2024
thank you

8/10 – Bien

Lucille

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Price was reasonable, easy to find location. Restaurants lose by. What I didn't like - couldn't figure out the TV channel, only could find sport channels.
Séjour de 1 nuit en mai 2024
Management a répondu le 11 mai 2024
Thank you for your review. We would have helped you find the tv channels had you asked us.

10/10 – Excellent

Robert

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en mai 2024
Management a répondu le 8 mai 2024
Thank you for your review.

4/10 – Médiocre

Miranda

Voyage en famille avec de jeunes enfants
Points faibles : Propreté, commodités et état et installations de l’hébergement.
This hotel isn’t in the best area which is fine compare to everything else, my main issue was the cleanliness. There was vomit in the hallway by the trash can from before I arrived even until I checked out two days later. The walls were dirty the shower too, I didn’t even want to shower there but I had to. The floors were even dirty I was shocked and told my husband about it and he said next time he’s booking our stay. I was traveling with children to visit him at the military base and I will never stay at this hotel again. Pool wasn’t working, breakfast was limited, everything was dirty. Go somewhere else unless that appeals to you.
Séjour de 2 nuits en avril 2024
Management a répondu le 8 mai 2024
Thank you for your review. If there was vomit in the hallways other guests would have said something to the staff but nobody did, and our housekeeping staff said they did not see any. Our rooms are clean so not sure what your talking about being dirty. The pool is closed due to being repair work being done on it. honestly if you did not like it here why stay for 2 nights you could have gone else where.

6/10 – Acceptable

Sherry

Voyage en groupe
Points faibles : Service et personnel, commodités et état et installations de l’hébergement.
When we arrived a pile of water was coming out of the refrigerator…housekeeping didn’t plug it back in. Then the air conditioning was leaking we slipped on it in the morning. After tells my management…they said sorry.
Séjour de 1 nuit en mai 2024
Management a répondu le 6 mai 2024
Thank you for your review.

10/10 – Excellent

Garrett

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Nice staff
Séjour de 1 nuit en mai 2024

8/10 – Bien

Cara

Voyage de couple
Points forts : Propreté, service et personnel
Points faibles : État et installations de l’hébergement
I'd been told their pool was "being repaired" for the last 3 months. Fine, but then their changeable marquee shouldn't say "IN POOL" and their website shouldn't reference it either. If I hadn't seen it referenced in other reviews I wouldn't have known and would have been quite upset. After all this time of the pool being closed they shouldn't be able to claim they have one at all!
Séjour de 2 nuits en avril 2024
Management a répondu le 29 avr. 2024
Thank you for your review. The pool is being repaired and yes it does take time. Online we do have it blocked so not sure which website your referring too.

10/10 – Excellent

Brenyulis

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
:)
Séjour de 1 nuit en avril 2024
Management a répondu le 27 avr. 2024
Thank you for your review.

6/10 – Acceptable

Ilona

Voyage de couple
Points forts : Commodités
We stayed here for the night to visit a casino just across the border in Oklahoma. It was ok, could have been cleaner to my liking. Breakfast was nice, fresh warm waffles
Séjour de 1 nuit en avril 2024
Management a répondu le 23 avr. 2024
Thank you for your review,

6/10 – Acceptable

Deborah

Séjour de 1 nuit en avril 2024

10/10 – Excellent

Josh

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Great stay for the price.
Séjour de 1 nuit en avril 2024
Management a répondu le 13 avr. 2024
Thank you for your great review.

6/10 – Acceptable

Viola

Séjour de 1 nuit en avril 2024
Management a répondu le 29 avr. 2024
Thank you for your review.

8/10 – Bien

Laura

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en avril 2024
Management a répondu le 8 avr. 2024
Thank you for your review.

6/10 – Acceptable

Jennifer

Points forts : Service et personnel
Points faibles : Propreté, commodités et état et installations de l’hébergement.
The hotel had a cluttered feeling to it. Room smelled musty, towel rack had rust on it, stains on the couch, and there was some red sauce caked on the floor. Bed was super comfy though and the staff was friendly.
Séjour de 1 nuit en mars 2024
Management a répondu le 10 mars 2024
Thank you for your review, we will look into the towel rack and the couch and have them cleaned.

10/10 – Excellent

Jenna

Voyage en famille, Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
This room, compared to other reviews in the area was very clean! Especially for being a pet friendly hotel. We are very please for the price especially.
Séjour de 1 nuit en mars 2024
Management a répondu le 9 mars 2024
Thank you for the wonderful review, we are glad that you enjoyed your stay with us and look forward to seeing you again soon.

8/10 – Bien

Shawna

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Overall I would definitely stay here again! Unfortunately I was very sad because the indoor pool was closed because someone broke a glass Bottle in the pool. Due to an emergency we had to leave after one night. The manager was very understanding and happily let us cancel our second night and refunded our money. I was disappointed that they didn't have a big selection for breakfast but overall our stay was good. Very clean and great customer service.
Séjour de 2 nuits en mars 2024
Management a répondu le 8 mars 2024
Thank you for your review, we are glad that you enjoyed you stay with us. We do apologize for the pool being closed. We serve a limited continental breakfast.

8/10 – Bien

Cassie

Voyage en famille
This is the second time we’ve stayed here. The staff is very friendly. The pool was closed again. The facility could use some cosmetic work, paint, lighting… but the rooms were clean and beds comfortable
Séjour de 2 nuits en mars 2024
Management a répondu le 8 mars 2024
Thank you for your review.

10/10 – Excellent

Bryan

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Nice place to sleep Very friendly staff
Séjour de 1 nuit en mars 2024
Management a répondu le 4 mars 2024
Thank you for your review. We are glad that you enjoyed your stay with us.

8/10 – Bien

Ellen

Voyage de couple, Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I have stayed here before, a few times. I have not been charged for a cleaning fee for my service dog. I was charged ahead of time, and told i would have to talk to the manager about it in the morning. ADA law says this is illegal. Plain and simple.
Séjour de 1 nuit en mars 2024
Management a répondu le 2 mars 2024
Thank you for your review, We have issued you a refund and do apologize for our front desk agents mistake.

10/10 – Excellent

Nadir

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Friendly staff, clean rooms, hot water and free breakfast.
Séjour de 4 nuits en février 2024
Management a répondu le 28 févr. 2024
Thank you for your wonderful review, we are glad that you enjoyed your stay with us.

10/10 – Excellent

Mishelle

Séjour de 1 nuit en février 2024
Management a répondu le 24 févr. 2024
Thank you

10/10 – Excellent

Kenia

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very clean hotel, customer service was good and attentive I would stay here again
Séjour de 4 nuits en février 2024
Management a répondu le 21 févr. 2024
Thank you

8/10 – Bien

Tiffany

Voyage en famille avec de jeunes enfants
Very convenient location right off the highway. Easy to get to and from the Air Force base, the reason we were there.
Séjour de 2 nuits en février 2024
mgmt a répondu le 21 févr. 2024
Thank you

8/10 – Bien

Dustie

Points forts : Service et personnel, état et installations de l’hébergement
Adequate. Filled the need for our brief stay with dogs.
Séjour de 1 nuit en février 2024
mgmt a répondu le 18 févr. 2024
Thank you

6/10 – Acceptable

Vanessa

Voyage en famille
Decent
Decent place to stay after a long drive from nashville to Texas. It was comfortable a little sketchy on the neighborhood but overall pretty decent would stay there again
Séjour de 1 nuit en février 2024
Management a répondu le 13 févr. 2024
Thank you for your review, we are glad that you enjoyed your stay with us. We can not change the neighborhood.

8/10 – Bien

Jamie

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Rooms were very clean. The outer area of property can use some work
Séjour de 1 nuit en février 2024
Management a répondu le 13 févr. 2024
Thank you for your review.

8/10 – Bien

Tanya

Séjour de 1 nuit en janvier 2024
Management a répondu le 13 févr. 2024
Thank you for your review.

6/10 – Acceptable

Jadyn, Hutchinson

Points forts : Service et personnel
Points faibles : Propreté
it wasn’t a bad hotel but i wouldn’t stay there again
Séjour de 2 nuits en février 2024
Management a répondu le 5 févr. 2024
Thank you for your review, Please let us know what you did not like about us.

10/10 – Excellent

EDDIE

Séjour de 1 nuit en janvier 2024
Management a répondu le 20 mars 2024
Thank you for your review, we are glad that you enjoyed your stay with us.

6/10 – Acceptable

Alisa

Voyage de couple, Voyage d’affaires
Points forts : Propreté, service et personnel
Points faibles : État et installations de l’hébergement
While the property appeared to have undergone some recent updates (paint, carpeting, etc) we were disturbed to find that the window to our room was broken and unable to be locked. Tired from driving all day, we decided to take our chances. Also, there were towels, but no wash cloths, and the shower water temp never got above just barely warm. Packets of hot cocoa or tea would have been a nice addition to breakfast, as the only options were coffee amd juice. The vending machine on the first floor also seemed to be non-working. $75/night was too high for this property in my opinion.
Séjour de 1 nuit en janvier 2024
Management a répondu le 29 janv. 2024
Thank you for your review.

10/10 – Excellent

Christina

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en janvier 2024
Management a répondu le 29 janv. 2024
Thank you for your review.

6/10 – Acceptable

SHERENE

Points faibles : État et installations de l’hébergement
Séjour de 2 nuits en janvier 2024
Management a répondu le 29 janv. 2024
Thank you for your review

8/10 – Bien

Anne

Points forts : Propreté, service et personnel
Please make sure that there are outlets on both sides of the bed. Two people have a lot of need for device plug ins and outlets. CPAP (breathing) machines require an outlet near the head if the bed.
Séjour de 1 nuit en janvier 2024
management a répondu le 13 janv. 2024
Thank you for your review, we will be adding extra outlets on both sides of the bed.

8/10 – Bien

Chris

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Business Stay
Exactly what you need if you need a no frills place to stay. Clean and staff was friendly.
Séjour de 3 nuits en janvier 2024
Management a répondu le 29 janv. 2024
Thank you for your review.

6/10 – Acceptable

Chelsea

Voyage en famille
Points forts : Service et personnel
Points faibles : Confort de la chambre
The stay was fine. Beds were okay, pillows were not great. The indoor pool was closed due to glass being broken in it, looked liked it had been closed a while. Service was great, I had left my debit card on the counter and they gave me a call so I knew. Breakfast was cereal, bread for toast, and waffles.
Séjour de 1 nuit en janvier 2024
management a répondu le 13 janv. 2024
Thank you for your review,

8/10 – Bien

Kristen

Voyage en famille avec de jeunes enfants, Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 1 nuit en décembre 2023
management a répondu le 13 janv. 2024
Thank you for your review.

10/10 – Excellent

Jody

Séjour de 1 nuit en décembre 2023
Management a répondu le 14 janv. 2024
Thank you for your review.

4/10 – Médiocre

Amy

Voyage en famille
Points faibles : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
has really gone downhill since our last stay
Have stayed here multiple times before, it has definitely gone downhill since our last stay (about a year ago). For starters, they called right after I made the reservation to say there was a glitch, the price we booked was wrong, it will be more. I said ok fine but it appears a month later that "glitch" still isn't fixed. When we called the day of checkin to let them know we'd arrive after 10pm and to ask the pool hours, the front desk guy straight up LIED and said the pool will be open "tomorrow 1pm to 9pm." I asked why 1pm when checkout is 11am and he didn't have an answer. Got there to find the pool is empty and clearly under renovation for some time. Hallways smell bad here...booked room for 3 people, the pullout mattress was so old and cheap it was about 1" thick and was covered in stains. Just nasty, this is a 1/2 star hotel at best. There were no linens for pullout the room, we had to request and then wait, even though we clearly booked for 3 people and needed to use that pullout as there was only 1 bed. Will definitely not stay here again. Not recommended!
Séjour de 1 nuit en décembre 2023
management a répondu le 13 janv. 2024
Thank you for your review. sorry about your experience

8/10 – Bien

Rebecca, Ozark

Séjour de 1 nuit en décembre 2023
management a répondu le 13 janv. 2024
Thank you for your review

6/10 – Acceptable

Emily

Points forts : Propreté, service et personnel et confort de la chambre.
Points faibles : État et installations de l’hébergement
Séjour de 3 nuits en décembre 2023
management a répondu le 13 janv. 2024
Thank you for your review

10/10 – Excellent

Andreina

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 1 nuit en décembre 2023
management a répondu le 13 janv. 2024
Thank you for your review

10/10 – Excellent

James

Séjour de 1 nuit en décembre 2023
management a répondu le 13 janv. 2024
Thank you for your review

6/10 – Acceptable

Stuart

Voyage en famille avec de jeunes enfants, Voyage en famille
Points forts : Propreté
It’s decorated cute but not everything is working or up to date. Shower is tiny. Outlets are loose. Breakfast is cold cereal.
Séjour de 1 nuit en décembre 2023
management a répondu le 13 janv. 2024
Thank you for your review

10/10 – Excellent

Jillian

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Very nice and clean and price efficient
Séjour de 1 nuit en décembre 2023
Management a répondu le 5 déc. 2023
Thank you for your review. We are glad that you enjoyed your stay with us.

8/10 – Bien

Mauricio

Voyage en famille
Points forts : Propreté, confort de la chambre
It was just a pit stop on our way to Houston Texas. We left at 5am so we didn’t get to have breakfast. Over all it was fine. We stayed in a 3 bed room. Dog friendly was a plus! But it sucked there was only one exit/entrance to let out the dogs in the cold season and being the furthest from the door.
Séjour de 1 nuit en novembre 2023
Management a répondu le 5 déc. 2023
Thank you for your review. We are glad that you enjoyed your stay. However we only have 1 entrance/exit so that we can monitor who is on the property and the safety of our guest and staff is a plus.

10/10 – Excellent

Cynthia

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
The staff is amazing! I have been here almost a year and they always welcome me like I’m part of the family ❤️
Séjour de 4 nuits en novembre 2023
Management a répondu le 3 déc. 2023
Thank you for your review Cynthia, we love having you stay with us. Looking forward to seeing you again soon.

10/10 – Excellent

Cassie

Séjour de 3 nuits en novembre 2023
management a répondu le 13 janv. 2024
Thank you for your review

2/10 – Terrible

Joe

Séjour de 1 nuit en novembre 2023
Management a répondu le 22 nov. 2023
Thank you for your review.

10/10 – Excellent

kathryn

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Points faibles : Commodités
I was on 1st floor
Séjour de 1 nuit en novembre 2023
Management a répondu le 18 nov. 2023
Thank you for your review.

4/10 – Médiocre

Kelly

Séjour de 1 nuit en novembre 2023
Management a répondu le 18 nov. 2023
Thank you for your review.